Home
 » ISP News » 
Sponsored

ISP KC Warns Customers in Hull to be Aware of SCAM Callers

Tuesday, February 3rd, 2015 (1:06 am) - Score 443
uk internet scam

Customers of the incumbent telecoms operator for Hull and East Yorkshire in England, KC (KCOM), have been advised to be on their guard after a number of subscribers reported receiving calls from fraudsters who attempted to trick them into revealing their credit card or other vital personal details.

According to KC, the scammer first claims to work for the telecoms operator (obviously they don’t) and then attempts to sell the customer a call blocking service. KC does actually offer a call blocking solution, but it’s apparently not sold to customers in this way. Sadly most ISPs will at some time or another be targeted by fraudsters in this way.

KC also highlights a number of other examples, including one where customers are warned that their phone will be disconnected unless they make an immediate credit card payment. Another scam involved a fake support agent calling to say that the customer’s PC had been infected with a virus and then requesting remote access to fix the problem, which they later use to install spyware or ransomware.

Sue Helmont, KC’s Director of Consumer Services, said:

Although we do offer a call blocking service, we haven’t been calling customers about it and never ask for a customer’s credit card details over the phone. If a customer wishes to make a credit card or debit card payment to KC, we will always refer them to our secure, automated payment line.

While many customers reporting these scams to us have realised something’s not quite right and have ended the call, we are aware of some who have been taken in by what can be very convincing calls by experienced criminals. Fraud and attempted fraud can be reported to Action Fraud on 0300 123 2040 or via the non-emergency number for the police on 101.”

As a rule it’s always wise to ignore any requests for personal or financial details over the phone (unless you’re the one making the call) and, after replacing the handset, always leave the phone for a good 15 minutes or so before calling-out again┬áto a known / legitimate number in case the scammer is still hanging on to the end of your line (BT have separately made some changes to combat this).

Delicious
Add to Diigo
Tags: ,
Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he is also the founder of ISPreview since 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
0 Responses

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £14.00 (*22.00)
    Up to 30Mbps, Unlimited
    Gift: Promo Code: AMAYZING
  • Vodafone £20.00 (*22.00)
    Up to 38Mbps, Unlimited
    Gift: None
  • TalkTalk £22.50
    Up to 38Mbps, Unlimited
    Gift: None
  • Plusnet £24.99 (*34.98)
    Up to 38Mbps, Unlimited
    Gift: None
  • First Utility £24.99 (*31.99)
    Up to 38Mbps, Unlimited
    Gift: None
Prices inc. Line Rental | View All
Poll
*Javascript must be ON to vote*
The Top 20 Category Tags
  1. BT (2130)
  2. FTTP (1497)
  3. Broadband Delivery UK (1415)
  4. FTTC (1388)
  5. Openreach (1106)
  6. Politics (1093)
  7. Business (1004)
  8. Statistics (887)
  9. Fibre Optic (815)
  10. Mobile Broadband (796)
  11. Ofcom Regulation (742)
  12. Wireless Internet (735)
  13. 4G (689)
  14. Virgin Media (668)
  15. FTTH (665)
  16. Sky Broadband (509)
  17. TalkTalk (486)
  18. EE (446)
  19. Security (347)
  20. Vodafone (336)
New Forum Topics
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules