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Article Archive for Category Tag: KCOM

Explaining KCOM’s Plan for a 10Mbps Broadband USO in Hull, East Yorkshire

15th September, 2017 - 9:00 am (4 Comments)

Over the past two years we’ve heard plenty of debate about the Government and BT’s proposed plan for a legally-binding 10Mbps Universal Service Obligation for broadband, although there’s been very little talk about KCOM’s position in Hull and East Yorkshire, where they dominate the local market.

Survey Finds Support for a 30Mbps Broadband Universal Service Obligation

12th September, 2017 - 12:01 am (4 Comments)

The most recent survey of 1,701 ISPreview.co.uk readers, which was conducted between 13th July and 4th September 2017, has found that 82.8% of respondents support the UK Government’s proposal to introduce a 10Mbps+ USO for broadband but 77.7% would prefer a minimum speed of 30Mbps+.

UPDATE2 KCOM Offer New Broadband-Only Packages and FTTP Trial Tiers

22nd August, 2017 - 9:20 am (3 Comments)

Customers of KCOM in Hull (East Yorkshire) can now order a new range of broadband-only packages, which cost about 30% less than their standard price and claim to be “flexible plans” that “let you pick your data [allowance] and add a landline only if you need it.” But that’s not all..

UPD KCOM Fined £900K by Ofcom for Emergency Services Network Failure

8th August, 2017 - 11:18 am (1 Comment)

The UK telecoms regulator has hit KCOM, the incumbent telecoms and broadband provider for Hull in East Yorkshire, with a fine of £900,000 after “a serious weakness” in their network resulted in 74 calls to the emergency services failing after a BT telephone exchange in York flooded during Storm Eva.

Ofcom Scrap Easier Switching Between Openreach, KCOM, Virgin Media and Sky

14th July, 2017 - 10:50 am (0 Comments)

Ofcom has started a new consultation that aims to find ways of improving consumer engagement and encouraging more switching in the Broadband, TV, Mobile and Phone market. But they’ve also given up on making it easier to switch between separate network platforms (e.g. Openreach, Virgin Media and KCOM).

10000 Hull UK Premises Set for 250Mbps FTTP in KCOM’s Summer Roll-out

29th June, 2017 - 12:56 pm (19 Comments)

East Yorkshire ISP KCOM has today announced the next phase of their £60m Lightstream roll-out (July – September 2017), which will see their Fibre-to-the-Premises (FTTP) dominated ultrafast broadband network reach a further 10,000 homes and businesses in East Hull.

UPDATE Ofcom to Deregulate More of the UK Wholesale Broadband Market

22nd June, 2017 - 12:28 pm (17 Comments)

The national telecoms regulator, Ofcom, has today updated their 2017 Wholesale Broadband Access (WBA) market review by proposing changes to improve competition around the UK, where BT (Openreach) continues to have Significant Market Power, and in Hull where KCOM is dominant.

KCOM in Hull UK Ponders Being First to Switch-Off Copper Phone Lines

18th June, 2017 - 10:56 am (11 Comments)

The incumbent telecoms and broadband provider for Hull in East Yorkshire, KCOM, is reportedly aiming to be one of the first cities in the UK to switch-off their ageing copper telephone lines. Instead they’d become reliant upon their new “full fibre” (FTTP/H) network for communication services.

Hull ISP KCOM Puts £10 Calls Cost Cap on its Social Phone Line Package

13th June, 2017 - 12:03 am (0 Comments)

The incumbent telecoms provider for Hull in East Yorkshire, KCOM, has improved their social access phone package (SAP) for low income households by introducing a price cap, which means that customers will never pay more than £10 per month for any voice calls made outside of their allowance.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 - 12:45 pm (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

KCOM Confirm April – June FTTP Broadband Roll-out Areas in Hull UK

3rd April, 2017 - 1:42 pm (0 Comments)

Communications provider KCOM has today confirmed that around 10,000 extra premises in Hull (East Yorkshire) will, between now and the end of June, gain access to their new ultrafast Fibre-to-the-Premise (FTTP) dominated fibre optic broadband network.

KCOM Hails 40,000th Lightstream Fibre Optic Broadband Customer in Hull

15th March, 2017 - 7:29 am (3 Comments)

East Yorkshire ISP KCOM has today confirmed that their “ultrafast” Lightstream fibre optic broadband (FTTP/C) network in Hull, which is costing about £60 million (total capital investment) to roll-out or roughly £400 per premise, has just connected its 40,000th customer.

Ofcom Withdraw KCOM Notification for Emergency Services Outage in Hull

3rd February, 2017 - 11:31 am (5 Comments)

The UK telecoms regulator has had to retract a notification that it sent to KCOM last year, which found “reasonable grounds for believing” that the operator had “failed” to take sufficient measures to maintain uninterrupted telephone access to emergency services.

First Homes Live on MS3’s connectHull FTTH Broadband Network in Hull UK

25th January, 2017 - 8:19 am (2 Comments)

Communications provider MS3 has announced that their new “ultrafast” Fibre-to-the-Home (FTTH/P) based broadband ISP network in West Hull (East Yorkshire, England) – connectHull – has finally connected its first homes in a trial area that covers roughly 1,200 premises.

UPDATE KCOM’s Broadband ISP Routers Infected by the Mirai Worm

1st December, 2016 - 10:31 am (2 Comments)

Earlier this week we reported on how routers supplied by the Post Office, TalkTalk and others were potentially vulnerable to a modified piece of malicious software called Mirai (here), which hijacks the device. Today we learn that around 1,000 customers of KCOM’s service in Hull have also been hit.

MS3 Starts Build of Trial FTTH Ultrafast Broadband Network in Hull UK

25th November, 2016 - 1:57 pm (7 Comments)

Communications provider MS3 has today begun the roll-out of their new “ultrafast” Fibre-to-the-Home (FTTH/P) based broadband network in West Hull (East Yorkshire, England), which is supported by an initial investment of £500K and will cover a trial area of roughly 1,200 homes.