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Digitally Deprived UK Businesses Race to Sign-up for Broadband from ITS

Thursday, April 23rd, 2015 (8:43 am) - Score 456

The ITS Technology Group, which manages and builds various superfast wireless and fixed line broadband networks (East Manchester, Hammersmith and Fulham etc.), claims that their move to push faster Internet connectivity into digitally deprived urban business parks has seen success with 500 new firms signing up in a very short space of time.

Apparently, in the last two months alone, uptake has accelerated from just 25 customers to more than 500 businesses, which are signing up by utilising the government’s Broadband Delivery UK managed Connection Voucher scheme. The scheme offers vouchers worth up to £3,000 to help SME businesses get a superfast broadband (30Mbps+) connection installed.

Roy Shelton, Group CEO of ITS, said:

Digital exclusion is more often associated with rural not spot locations, but in the course of our business, it is just as apparent in urban locations. Many of the businesses that have just signed up with us, have been over promised and under delivered to by a number of broadband suppliers; and with the only alternatives being to lease dedicated lines, put up and make do, or relocate, they have felt hard done by.

ITS’ services not only offer them a cost effective solution, but as the connection is subsidised by the government’s BDUK voucher scheme, it means that superfast broadband is now accessible to businesses of all shapes and sizes that fit the criteria. These services are transformational in that it allows these businesses to take full advantage of what connectivity has to offer including access to a plethora of cloud-based services which will help them to collaborate and improve.”

Alternative network operators like ITS typically concentrate on the areas that BT and Virgin Media have left neglected, which includes locations where SMEs are often left with a choice between either a slow first generation ADSL link or a dedicated leased line. But leased lines are of little use for smaller businesses as the costs are often disproportionally high.

ITS offers some 36Mbps broadband services from as little as £29.99 per month and clearly this is proving attractive. So far 100 customers are now receiving services from ITS, thanks to the new voucher scheme, and the provider is connecting businesses at a rate of 80 a week.

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8 Responses
  1. Avatar Jonas says:

    Great to see the voucher scheme working after so many false starts. It will be interesting to see what happens with the next government, however all parties seem committed to extending/ continuing support for the roll out of superfast BB to SMEs. I hope that the scheme will be extended to all SMEs and not just the current 50 locations.

    ITS appear to be scaling rapidly both in urban and rural locations and a variety of network technologies and over the top services. I see this as a growing model of and end to end customer experience. They ( ITS) have also been very acquisitive over the past year or so with Cityserve, Xwavia and Networks by Wireless. This hardly surprising and I feel there will be further consolidation in the space, but who will be gobbling up/ merging with who next?

    1. Avatar fastman2 says:

      you can only use the voucher fund a connection — you can you the voucher to enable cabinets or build networks — that subject to state aid

    2. Avatar DTMark says:

      Aren’t those effectively the same thing where the supplier evaluates interest, sees how many people might sign up funded by vouchers, and then puts the necessary infrastructure in place?

      For business parks, the voucher scheme is quite clever in this regard and alt-nets can take advantage of it.

      In the meantime BT sits sulking in the corner because the last thing it wants is to improve the infra at those locations meaning lucrative cash-cow leased lines become redundant, and then scowling when the business then goes elsewhere.

    3. Avatar NGA for all says:

      @Fastman 2, where businesses work together, they can achieve more. Offered 90+ FTTP connections on one site to BT, but BT wanted to offer 2xVDSL cabinet and re-arrange copper. They had previously sold 11 individual private circuits to that site only one of whom needed a private circuit, the rest needed a better broadband connection. This is in the heart of London. All tennants now have fibre access and they are slowly ceasing BT services.

      About to repeat the process for another 50 bus tennants in a site. Will first try BT for FTTP to see if the appetitie has changed, if not the Alt-nets will do it.

    4. Avatar gerarda says:

      BT have not yet realised that if a change of technology means that your sales are going to be cannibalised it is better to eat them yourself rather than allowing someone to do so.

    5. Avatar NGA for all says:

      @Gerada, the growth in use of cloud services enabling customers to reduce reliance on local storage devices is interesting to observe, as has the arrival of three new tennants where connectivity was the differentiator indeed a condition of the tennancy. Intra-site collaberations are about to start using capacity on the fibre rings.

      For the sake of mis-selling 10 private circuits paying £300 a month each, you still had 80 not so happy tennants, paying £80 a month.

  2. Avatar Joe Public says:

    ” So far 100 customers are now receiving services from ITS, thanks to the new voucher scheme, and the provider is connecting businesses at a rate of 80 a week.”

    So by my maths that means they have only been connected people for 1.2 weeks…

    Talk about plucking figures out of the sky lads…

    1. Avatar Jonas says:

      Joe P, I spoke to the CEO of ITS a few weeks ago and the 100 live customers is since they began connecting customers- which is mid Jan. I know they (ITS) have expanded rapidly so it doents surprise me they are now ranked 7th out of 427 approved suppliers of the vochures see link https://www.connectionvouchers.co.uk/supplier-league/

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