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EE Begins Offering Free Portable Phone Charger to Customers.. Again

Wednesday, June 24th, 2015 (9:09 am) - Score 696

Telecoms operator EE has announced that their offer of a free portable 2600mah Smartphone charger (Power Bar) for existing mobile and fixed broadband customers, which suffered a huge supply shortage shortly after it was first introduced in April (here), has returned.

The original offer was so popular that EE found itself, in the space of just four days, having to deal with more than one million requests for the free charger and unsurprisingly they ran out of stock. At that point the promotion was put on hold, with existing customers being told to check back in a few months.

Happily the Power Bar is now available again and as before any customers who want one must first text the word “POWER” to 365 in order to receive a promotional code that can be redeemed via an EE store, although the text itself rather craftily cost 35p (maybe “free” is the wrong word here).

The Power Bar is also technically on loan, thus if you leave the operator then you’ll have to either return it or pay a £5 fine. Hard luck if you’re prone to losing such small kit down the back of sofas, as many of us are, or damage it as the penalty will still be applied. Customers who find themselves having to pay the £5 fine will not be able to take a new Power Bar.

The promotion’s Terms & Conditions also mention an 18 month time limit, which means you’ll have to return it to a store and they may or may not issue you with a new one. This is a clever way to get more people through the door.

2.3 A Power Bar is made available to you on a free to hire basis, under the terms of this agreement, for a maximum of 18 months. After 18 months, the Power Bar must be returned to EE and the Service will end.

2.5 At the end of your initial 18 month hire period, you may be entitled to enter into a new hire agreement but we reserve our right to refuse any hire request that you make.

Take note that the Power Bars can optionally be recharged in an EE store and if you don’t want to wait then EE can even give you a replacement to take away.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
2 Responses
  1. Jazmin says:

    How on earth would they ever enforce it

    I am with ee, I have two mobile phone contracts for myself and my partner and we were lucky to get two. There’s been half a dozen instances where they’ve become invaluable. I have them charged and in the side pocket of my bag that I carry around for work everyday.

    My friend got one too, she’s on payg. It was an old sim lying about with 50p left on it. She did the text got a power bar and the phone is back in the drawer again. How are they ever going to force her to return it or penalise her

  2. Gadgetviper says:

    Seems like EE dropped the ball on this offer, they are currently recalling them due to an overheating fault… I guess they need to try and source them for a better manufacturer?

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