UK ISP Vispa Launches New Site and Unlimited Broadband Products

Internet provider Vispa appears to have today emerged from a lengthy period of restructuring by launching a new website. The ISP has also refreshed their somewhat tired range of broadband services with a new set of “Truly Unlimited” (no traffic throttling) options.

Vispa’s new range of unlimited ADSL2+ and superfast “Fibre” (FTTC / VDSL) broadband packages can be taken either with or without Vispa’s own Phone Line Rental product (costs £15.99 inc. VAT per month). The bundles are usually a few pounds cheaper on the broadband side.

Each package also includes a Static IP address, 5 free POP/IMAP email boxes and UK based support. On top of that some packages also give subscribers a choice between a 1, 12 or 24 month contract term, although they rather annoyingly force you to fill-out a sign-up form before clarifying what differences those make to your fees. However we did note that a free wireless router (£6.95 P&P) and connection often comes with the 24 month term.

Broadband Only
* Up to 24Mbps Download
* Up to 448Kbps Upload
* FREE Migration

PRICE: £15.99 per month (£17.99 with a 1.3Mbps upload speed)

Broadband and Phone
* As above, plus Line Rental

PRICE: £25.99 per month (£27.99 with a 1.3Mbps upload speed)

Fibre Broadband Only
* Up to 40Mbps Download
* Up to 10Mbps Upload
* FREE Migration

PRICE: £25.99 per month (£29.99 with 80Mbps DL / 20Mbps UP)

Fibre Broadband and Phone
* As above, plus Line Rental

PRICE: £39.99 per month (£43.99 with 80Mbps DL / 20Mbps UP)

It’s worth pointing out that customers who are activating a new or existing line (one with no broadband present) will need to pay a one-off fee of £45 for the standard broadband packages and £99 for their “fibre” options, although as above this is FREE if you take out a lengthy 24 month contract.

Various calling packages are also available, which for example means that you can add free Evening & Weekend calls to 01/02/03/0845 & 0870 numbers for an extra £1 per month, which rises to £2 for 300 Anytime minutes or £4 if you want 600 minutes.

Otherwise we suspect that the new broadband packages are being powered by TalkTalk’s Wholesale network (not to be confused with the retail ISP!) and clearly Vispa didn’t get the ASA’s 2012 memo about broadband speed advertising (here). For example, nobody will achieve 24Mbps on an ADSL2+ line and most big ISPs now promote such packages as going up to 17Mbps (“typical speed“) or thereabouts.

Vispa also offers a Superfast Fixed Wireless broadband service (CityWireless) to urban parts of the North West, such as Chapelford, Winwick and Burtonwood. Apparently they can also deploy into areas where as few as 25 pre-registrations are lodged. Installation fees from £49.99.

The CityWireless part of their new site wasn’t working very well today, but prices start at £19.95 per month (no line rental required) for a 10Mbps (2Mbps upload) service with a 100GB usage allowance (unlimited off-peak) and rise to £39.95 for a 60Mbps (10Mbps upload) package with 500GB. Faster business options are available.