Vodafone UK Offers 30 Day Network Guarantee to Mobile Customers

Mobile operator Vodafone has today launched a new ’30 Day Network Guarantee’, which gives all new and upgrading consumers or small business mobile customers the chance to try their service for a month without being locked into a long contract (i.e. after 30 days you can leave “with no strings attached“, if you want).

Apparently the guarantee applies to all new and upgrading Pay Monthly and Pay-as-you-go (PAYG) bundles purchased through direct channels, such as Vodafone’s 500 UK retail outlets, online shop and over the phone. More information on the 30 Day Network Guarantee can be found here: www.vodafone.co.uk/30daynetworkguarantee.

Jeroen Hoencamp, CEO of Vodafone UK, said:

“This industry first guarantee, for all new and upgrading mobile customers, truly puts the needs of our customers at the heart of our business. We’ve invested heavily in our network and services over the past few years so we’re now giving our customers the freedom to really test the strength and speed of our network across the UK and, if they’re not totally happy, they can come back to us within 30 days and we’ll cancel their agreement – no questions asked.”

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