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ITSPA Names the 2016 Best UK Internet VoIP Providers

Wednesday, May 11th, 2016 (5:14 pm) - Score 1,267

The Internet Telephony Services Providers Association, which is a trade body for the United Kingdom’s VoIP industry, has today announced the winners of their 8th annual 2016 ITSPA Awards. This year saw Telappliant collect the gong for Best Consumer Provider.

As usual the entrants for all categories had to complete a written self-assessment, which were then independently reviewed by the ITSPA Awards judges. On top of that Malden Electronics also conducted technical testing for three of the award categories: Best Consumer VoIP, Best Business ITSP (Small Enterprise) and Best Business ITSP (Medium Enterprise).

Separately, The ITSPA Members’ Pick was selected from a shortlist of suggestions by the membership, who they believed had provided real value or support to the industry. This was voted on at event today by the membership. The ITSPA Champion Award was chosen by the ITSPA Council for specific work of merit.

Eli Katz, ITSPA Chairman, said:

“Congratulations to all the winners and to those companies who were highly commended at this year’s Awards. The success of this year’s ceremony reflects another successful twelve months for ITSPA and our members. The recent launch of our revamped Quality Mark was a particular highlight and we encourage service provider members to apply! The coming months promise to be just as busy with the Investigatory Powers Bill progressing through Parliament and the aftermath of the European Commission’s decision to block the proposed O2/Three merger.

Furthermore, our work on key areas such as nuisance calls, porting and fraud will continue. We will monitor these developments closely and ensure that our voice is heard in areas of importance to the industry. We encourage all companies involved in next generation communications to join ITSPA and enjoy the benefits of being part of the industry association.”

The ITSPA 2016 Awards Summary

Award Winners:

· Best Consumer VoIP: VoIPtalk (Telappliant)

· Best Business ITSP (Small Enterprise): Soho66

· Best Business ITSP (Medium Enterprise): SureVoIP

· Best Business ITSP (Corporate): NFON

· Best VoIP CPE: Polycom VVX 410 (Including 0365 Edition)

· Best VoIP Infrastructure: Gamma SIP Trunking Service

· Best VoIP Innovation: 8×8 Virtual Contact Centre

· ITSPA Members’ Pick: Apple

· ITSPA Champion: Dr Julian Huppert (for his support for ITSPA and the wider technology sector throughout his five years in Parliament)

Highly Commended:

· Best Business ITSP (Small Enterprise): Foehn

· Best Business ITSP (Medium Enterprise): Hello Telecom and VTSL

· Best Business ITSP (Corporate): hSo

· Best VoIP CPE: VTech VSP725A/VSP500A/VSP601A bundle and Yealink VP-T49G

· Best VoIP Innovation: Gradwell Call Recording

Leave a Comment
3 Responses
  1. Avatar GNewton says:

    I can’t find any consumer-grade VOIP service product on Telappliant’s website, it only shows business products, which is fine. But why would they be awarded a ‘Best Consumer Provider’ price?

    1. Avatar Sam Parker says:

      Hi there, Telappliant own the VoIPtalk brand https://www.voiptalk.org/ which is brand that won the award. The details on this website are incorrect, please see the the ITSPA wesbite for the correct detials – http://www.itspa.org.uk/itspa-awards/itspa-awards-categories/

      The winner was ‘VoIPtalk (Telappliant)

    2. Mark Jackson Mark Jackson says:

      The official press release emailed to us only lists “Telappliant” for that award, which is what we reflected. I’d suggest getting ITSPA to amend what they sent out.

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