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Articles for Category Tag - voip

Openreach Pilot Emergency UK Phone Lines for 2027 Analogue Switch-Off

27th April, 2026 (18 Comments)

Network access provider Openreach (BT) has today begun to inform UK broadband and phone providers about a new pilot called Emergency Voice Access (EVAc), which is intended to be a basic voice-only fallback service for copper lines (WLR) that fail to be migrated in time for the switch-off of analogue phone (PSTN / WLR) services.

BT Business Claim to Launch UK’s First Full Suite of Sovereign Services

23rd April, 2026 (5 Comments)

Communications and broadband provider BT Business has today announced the UK’s “first full suite of sovereign services” (i.e. designed to keep sensitive workloads in the UK), offering public and private sector organisations an end-to-end portfolio spanning sovereign connectivity, voice, cloud and AI etc.

phone_voip_and_handset by 123RF ID 70258122

Phonely Launches Free Calls Between Customers on UK VoIP Phone Service

13th April, 2026 (14 Comments)

Digital UK home phone provider Phonely, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has introduced a new feature that provides free Phonely-to-Phonely calls between customers. The move is said to be in response to “growing concerns that rising landline costs may discourage vulnerable users from staying connected“.

Bright Edge Networks Signs Wholesale Partnership with Eazycomm

1st April, 2026 (0 Comments)

Telecoms and networking provider Bright Edge Networks, which recently launched a new UK wholesale telecoms platform serving a variety of broadband and hosted VoIP solutions, has announced a new wholesale partnership with communications provider Eazycomm to bring enhanced business connectivity services to their national customer base.

Ofcom Sets Out Changes to UK Wholesale Landline and Mobile Call Markets

26th March, 2026 (0 Comments)

The UK telecoms and internet content regulator, Ofcom, has today revealed its final decisions on how they regulate the wholesale markets that enable landline and mobile calls (inc. calls to 070 numbers) – covering the period from 1st April 2026 to 31st March 2031, as well as removing an access‑related obligation that has applied to BT.

Gov Set New Fixed Telecoms Charter for UK Analogue Phone and Exchange Closures

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.

BT Switch 3 Million UK Homes to Digital Voice Ahead of Legacy Phone Switch Off

20th March, 2026 (51 Comments)

Broadband and phone provider BT (EE) has today revealed that the majority of its landline phone using customers, over 3 million UK households, have now successfully switched to its IP-based Digital Voice service. But there’s still more to go ahead of the analogue phone switch-off in January 2027. Some 80% of BT’s business voice customers have also switched.

Analogue-uk-phone-handset-on-red-background 123rf

Phonely Claim 59 Percent of Older UK Adults Unaware of Analogue Phone Switch-Off

4th March, 2026 (43 Comments)

A new poll of 4,298 UK adults aged 50+, which was conducted by Voice over Internet Protocol (VoIP) provider Phonely (vested interest), has claimed that 58.7% of UK adults aged over 50 are still unaware that the country’s ancient legacy phone network is being switched off on 31st January 2027.

ISP BT Business Launch Sovereign Cloud Calling System for UK Firms

27th February, 2026 (6 Comments)

Communications and broadband provider BT Business has today announced the first product to be released as part of the company’s sovereign platform – ‘Sovereign Voice‘, which allows businesses to make and receive calls over a secure connection, while all call routing remains within the UK’s own borders.

Bright Edge Networks Launch New UK Wholesale Telecoms Platform – Beacon

24th February, 2026 (0 Comments)

Telecoms and networking provider Bright Edge Networks has today announced the launch of a new UK wholesale telecoms platform, which has been designed to enable Managed Service Providers (MSP) and resellers to self-serve a variety of broadband and hosted VoIP solutions “with full margin control“.

Broadband ISP Gigabit IQ Partners Careline365 to Support UK Digital Phone Switch

13th February, 2026 (0 Comments)

Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has this morning announced that they’ve partnered up with telecare alarm provider Careline365, which aims to help protect vulnerable and elderly households during the UK’s transition away from analogue landlines and on to digital phone services with a new package.

Altnet Broadband ISP Toob Adopts Phonely VoIP Service for UK Digital Phone

11th February, 2026 (8 Comments)

Hampshire-based alternative network and UK ISP toob, which has built a gigabit speed Fibre-to-the-Premises (FTTP) based broadband network across parts of South England and also harnesses CityFibre’s network in other areas, has today agreed a new partnership to offer a digital landline service via Phonely’s VoIP platform.

Openreach Warn 500K UK Business Lines Haven’t Switched Away from Legacy Phones

5th February, 2026 (68 Comments)

National operator Openreach (BT) has today warned that “more than half a million business lines” still haven’t migrated away from the old Public Switched Telephone Network (PSTN) to new IP-based digital phone (VoIP etc.) alternatives, which with only 12-months to go until the service is switched-off risks firms being exposed to price hikes, as well as “failing equipment and eventual loss of service“.

Utility Warehouse Join Charter to Protect Vulnerable UK Users in Digital Phone Switch

23rd January, 2026 (0 Comments)

Energy and communications provider Utility Warehouse (UW), which offers broadband, mobile, energy and insurance services to UK consumers, has become the latest telecoms provider to sign the Government’s Public Switched Telephone Network Charter – committing them to protect “vulnerable customers” (e.g. those with telecare devices) when upgrading old phone lines to IP-based digital equivalents.

ScamBlocker Launch Own UK Digital Landline Home Phone Service

22nd January, 2026 (3 Comments)

Communications platform provider SONIQ Labs has launched a new “AI-powered digital landline service” called ScamBlocker Home, which connects via your existing broadband router and promises to protect UK households from telephone fraud by screening unknown callers before the phone rings.

Openreach exchange engineer testing fibre

Openreach List Next 132 UK Areas for Copper to FTTP Switch – Tranche 23

19th January, 2026 (6 Comments)

Openreach (BT) has just published the next batch (Tranche 23) of 132 exchanges in their “FTTP Priority Exchange” stop sell programme – covering 1.23 million premises. This reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where it’s available).

Ofcom Warn BT of Possible Investigation Over Troubled UK Digital Phone Switch

7th January, 2026 (20 Comments)

The UK telecoms regulator has responded to recent concerns that BT’s switch to broadband-based Digital Phones may have left some vulnerable customers without access to a working service. Ofcom warns that they could potentially “step in” and investigate the operator (such things sometimes lead to a significant fine), but it’s not yet clear if they will.