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Articles for Category Tag - voip

Openreach-2024-FTTP-Exchange-Engineer-Working-on-Rack

Openreach name next 112 UK areas for copper to full fibre switch – tranche 26

8th October, 2026 (19 Comments)

Openreach (BT) has today published the next batch of 112 exchanges (Tranche 26) under their “FTTP Priority Exchange” stop sell scheme – reflecting a further 619,724 premises. This reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where available).

Openreach confirm post-January 2027 measures for UK analogue phone switch-off UPDATE2

24th September, 2026 (14 Comments)

Network access provider Openreach (BT) has today outlined the next stage of their closure preparation for the old Public Switched Telephone Network (PSTN), which helps to confirm the plan and service pricing that will occur for consumers that fail to migrate to a modern IP-based digital line alternative by the early 2027 closure deadline.

Openreach list UK cities with most analogue phone lines yet to make digital switch

17th September, 2026 (11 Comments)

Six months now remain until the old analogue phone network (PSTN/WLR) is switched off in favour of modern IP-based digital alternatives. In order to help highlight the urgency of this, Openreach have published a league table showing how many lines have yet to make the switch across the UK’s ten largest cities. London naturally has the largest pool of laggards at 235,934 lines.

phone_voip_and_handset by 123RF ID 70258122

Comms Council UK publish data-sharing guidance for tackling telephone fraud

16th September, 2026 (1 Comment)

The Comms Council UK, which represents the national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has this morning published its data-sharing guidance – produced with support from the Home Office, Ofcom, and Information Commissioner’s Office (ICO) – for tackling telephone-enabled fraud (e.g. scam calls and messages).

BT reveal 95 percent of UK customers have switched to digital voice as new trial expands

16th September, 2026 (13 Comments)

Broadband and phone provider BT (EE) has revealed that over 95% of their landline phone users have now successfully switched from legacy analogue phones to its IP-based Digital Voice service. But with the deadline approaching, the ISP is now expanding a trial that temporarily paused broadband for a small group of unresponsive customers, while keeping landlines running.

Ofcom secure BT changes to protect vulnerable UK users during digital phone switch

14th September, 2026 (11 Comments)

The UK telecoms regulator, Ofcom, has closed a compliance remediation process it had for broadband and phone provider BT, which reflected some weaknesses that the regulator found in the provider’s handling of vulnerable customers during the switch from analogue to digital (IP-based) phone services. Changes have now been made to fix this.

45 Percent of UK Landline Users Confused by Analogue Phone Switch-Off, Survey Claims

26th August, 2026 (21 Comments)

A new OnePoll survey of 2,000 UK adults with a landline telephone at home, commissioned by London-focused alternative broadband ISP CommunityFibre, has claimed that 45% of respondents are still unclear about what the looming switch-off of the country’s ageing analogue telephone network means for them.

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Openreach Warn 1.5 million UK Analogue Phone Lines Yet to Make Digital Switch

31st July, 2026 (33 Comments)

The latest update from network access provider Openreach (BT) has today warned that homes and businesses only have 6 months left before the old Public Switched Telephone Network (PSTN) is permanently retired on 31st January 2027. As it stands, some 1.5 million UK lines (down from 1.9m in June 2026) are still operating on legacy copper, including roughly 350,000 business premises (the latter group faces disconnection).

Openreach exchange engineer testing fibre

Openreach List 112 Next UK Areas for Copper to Full Fibre Switch – Tranche 25

27th July, 2026 (8 Comments)

Openreach (BT) has today published the next batch of 112 exchanges (Tranche 25) – covering 554,918 premises – under their “FTTP Priority Exchange” stop sell programme. This reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where available).

Comms Council UK Name Winners of Best 2026 VoIP Provider Awards

16th July, 2026 (1 Comment)

The Comms Council UK, which represents the UK’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today revealed the winners of their 18th annual 2026 awards event at a ceremony at Kitty Hawk in London. Some of the winners include Nebula, 8×8, Zayo and Daktela others.

Broadband ISP TalkTalk Pause Sale of Digital Voice to New UK Customers

29th June, 2026 (5 Comments)

Customers of TalkTalk have informed ISPreview that, after pausing the sale of new hybrid fibre FTTC (VDSL2 / SOGEA) broadband lines to new subscribers (here), the ISP has also stopped providing their IP-based Digital Voice (phone) service to new customers too. But those aren’t the only products they’ve paused.

New Report Examines the UK’s Public Switched Telephone Network Switch Off

19th June, 2026 (31 Comments)

A new independent research report has been published by BroadbandSwitch.uk, which provides a fairly detailed and useful overview of Britain’s move to switch-off the old analogue phone network on 31st January 2027, which was previously delayed from the original end of 2025 deadline in order to protect vulnerable consumers.

Juliette Scott Senior Manager for All IP Migrations and Exchange Exit at Openreach

Openreach Says No BIG BANG in Jan 2027 When UK Analogue Phones Switch-Off

11th June, 2026 (38 Comments)

The Senior Manager for All IP Migrations and Exchange Exit at Openreach, Juliette Scott, has revealed in a new interview that 1.9 million UK lines are yet to switch to a digital alternative ahead of the closure of the old analogue phone (PSTN / WLR) service in early 2027. But for consumers who fail to switch in time, there “won’t be a big bang on 1st February 2027“.

Ofcom UK Shut Enforcement Programme for Checking 999 Calling Access

10th June, 2026 (0 Comments)

The telecoms regulator, Ofcom, has closed the own-initiative compliance programme that it opened in October 2025 (here) for assessing whether regulated UK phone providers were meeting their obligations concerning the need to ensure access to emergency calls (e.g. 999 and 112). The good news is they found no major issues, but they have still proposed a few changes.

BT Business Partners with Accenture to Deploy New UK AI Capabilities

18th May, 2026 (1 Comment)

Communications and broadband provider BT Business has today announced a new multi-year partnership with Accenture, which will see them deploy new service management orientated AI capabilities to harness network intelligence, customer data and insight platforms to improve its support for businesses and the public sector.

Openreach-engineer-working-on-exchange-rack

Openreach List 238 More UK Areas for Copper to Full Fibre Switch – Tranche 24

11th May, 2026 (20 Comments)

Openreach (BT) has today published a huge batch of 238 exchanges (Tranche 24) – covering 1.69 million premises – under their “FTTP Priority Exchange” stop sell programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where it’s available).

Analogue uk phone handset on red background

Openreach Offers Free PSTN Migrations for Voice Only UK Phone Lines

8th May, 2026 (7 Comments)

Network access provider Openreach (BT) has today moved to help facilitate the closure of the old analogue phone network (PSTN/WLR) in favour of digital (IP-based) alternatives, which they’ve done by making it free for broadband and phone providers to migrate WLR Solus (i.e. voice-only lines) to MPF (fully unbundled) or SOTAP (data-only copper broadband for areas without fibre) lines.