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Articles for Category Tag - voip

 
Home Phone and UK Broadband VoIP Services

19th March, 2024 (10 Comments)

The UK telecoms regulator has today launched an own-initiative investigation into Vonage‘s internet phone (VoIP / Cloud) service, which follows an incident resulting in disruption for its business customers to emergency call (999) services during October and November 2023.

phone_voip_and_handset

11th March, 2024 (11 Comments)

The government has announced that seven UK broadband and phone operators, including Openreach, CityFibre, AllPoints Fibre, CommunityFibre, Ogi, KCOM and WightFibre, have today signed a charter that commits them to protect “vulnerable customers” (e.g. those with telecare devices) when upgrading phone lines to a new digital (IP) based network.

andrews and arnold isp logo aaisp 2015

9th March, 2024 (22 Comments)

UK ISP Andrews & Arnold (AAISP) has informed customers about the forthcoming closure of their long-running SIP2SIM (mobile voice) service, which is essentially a special SIM card that you could put in an ordinary dumb mobile phone, and it makes that device appear as if it is a SIP extension (SIP phone) on a phone system of your choice.

Zzoomm-CPE-Hardware

12th February, 2024 (10 Comments)

Alternative network provider Zzoomm, which is rolling out their new gigabit speed Fibre-to-the-Premises (FTTP) broadband network across parts of England, appears to have finally launched their new IP-based digital “Voice” (phone) service for customers on their full fibre lines. But it doesn’t seem to be a fully integrated product.

Virgin-Media-Phone-Handset

9th February, 2024 (21 Comments)

The UK telecoms regulator, Ofcom, has this morning announced that they’ve opened a new investigation into broadband ISP Virgin Media’s migration of customers from analogue to IP-based digital landlines. The case will look at whether they’ve been treating vulnerable consumers correctly and “ensuring uninterrupted access” to emergency services.

2023 Openreach female engineer in exchange.jpg

18th January, 2024 (28 Comments)

Openreach (BT) has published the next round of 46 exchanges under Tranche 15 of their “FTTP Priority Exchange Stop Sell” programme, which reflects locations where over 75% of premises are able to get full fibre and can thus stop selling copper based phone and broadband products (i.e. FTTP is left as the only available product).

telephone blue background

18th December, 2023 (26 Comments)

The UK government has this morning announced the signing of a new charter with major broadband ISPs and landline phone providers, including Sky Broadband, BT, Virgin Media (O2) and TalkTalk, which sets out “new measures” to protect vulnerable customers when upgrading phone lines to a new digital (IP / VoIP based) network.

Home phone UK handset in red

14th December, 2023 (71 Comments)

A meeting in the House of Commons was held yesterday that saw MPs from different parties debate the forthcoming withdrawal of BT and Openreach’s old copper-based analogue line networks (PSTN phones and WLR) by Dec 2025, which touched on a variety of issues from battery backup to problems with the reliability of digital replacements.

telephone_restriction_image

14th December, 2023 (5 Comments)

A new report from business broadband ISP and communications provider Gamma and the Centre of Economics Business Research (CEBR) has claimed that 29% of UK businesses are still “completely unaware” of the upcoming move to switch-off the old copper-based Public Switched Telephone Network (PSTN) in December 2025.

14th November, 2023 (6 Comments)

Technology and networking company Ubiquiti has announced that their popular UniFi Talk application, which is an affordable and subscription-based Voice over Internet Protocol (VoIP) phone solution that first launched in 2020, is now finally becoming available in the United Kingdom.

nte5c_mastersocket

3rd November, 2023 (67 Comments)

After a long pilot, Openreach has today revealed that the commercial launch of their Single Order Transitional Access Product (SOTAP) for UK ISPs will take place on 1st December 2023. The new product makes it possible to offer a standalone ADSL broadband line with optional IP-based (digital) phone services.

bt_digital_voice_alexa_handset

31st October, 2023 (22 Comments)

Broadband ISP BT has today announced that they’ll start deploying their Internet Protocol (IP) based home phone service, Digital Voice, across the Greater London area between November and December 2023. This follows previous roll-outs in the East Midlands, Yorkshire and the Humber, Northern Ireland and the North West.

openreach uk phone exchange engineer 2021

13th October, 2023 (25 Comments)

Openreach (BT) has released the next batch of 28 UK exchanges under Tranche 14 of their “FTTP Priority Exchange Stop Sell” project, which reflects locations where over 75% of premises are able to get full fibre broadband and can thus stop selling copper based phone and broadband products (i.e. FTTP becomes the only product available).

Comms-Council-UK-Logo

28th September, 2023 (4 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today revealed the winners of their 15th annual 2023 awards event.

bt_digital_voice_alexa_handset

26th September, 2023 (41 Comments)

Broadband ISP BT has today published a wider region-by-region UK rollout schedule for their new Internet Protocol (IP) based home phone service, Digital Voice, which covers the remaining regions across England, Wales and Scotland. But not everybody will be happy when it happens.

TalkTalk-Wi-Fi-Hub-2-Router-BETA

9th September, 2023 (90 Comments)

Back in 2022 we reported that budget UK broadband ISP TalkTalk was running a new trial (here), which gave “some” existing customers a free automatic upgrade to full fibre (FTTP) broadband – provided they were covered by the network and didn’t already have such a package. But fast-forward 13 months and this is no longer just a trial.

Home phone UK handset in red

2nd September, 2023 (11 Comments)

The UK telecoms regulator, Ofcom, has written to the Office of the Telecoms Adjudicator (OTA) as part of efforts to encourage the adoption of changes to improve phone number porting between providers, ideally in time for the revised launch of the One Touch Switch (OTS) migration system for broadband ISPs.

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