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Articles for Category Tag - voip

45 Percent of UK Landline Users Confused by Analogue Phone Switch-Off, Survey Claims

26th August, 2026 (21 Comments)

A new OnePoll survey of 2,000 UK adults with a landline telephone at home, commissioned by London-focused alternative broadband ISP CommunityFibre, has claimed that 45% of respondents are still unclear about what the looming switch-off of the country’s ageing analogue telephone network means for them.

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Openreach Warn 1.5 million UK Analogue Phone Lines Yet to Make Digital Switch

31st July, 2026 (33 Comments)

The latest update from network access provider Openreach (BT) has today warned that homes and businesses only have 6 months left before the old Public Switched Telephone Network (PSTN) is permanently retired on 31st January 2027. As it stands, some 1.5 million UK lines (down from 1.9m in June 2026) are still operating on legacy copper, including roughly 350,000 business premises (the latter group faces disconnection).

Openreach exchange engineer testing fibre

Openreach List 112 Next UK Areas for Copper to Full Fibre Switch – Tranche 25

27th July, 2026 (8 Comments)

Openreach (BT) has today published the next batch of 112 exchanges (Tranche 25) – covering 554,918 premises – under their “FTTP Priority Exchange” stop sell programme. This reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where available).

Comms Council UK Name Winners of Best 2026 VoIP Provider Awards

16th July, 2026 (1 Comment)

The Comms Council UK, which represents the UK’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today revealed the winners of their 18th annual 2026 awards event at a ceremony at Kitty Hawk in London. Some of the winners include Nebula, 8×8, Zayo and Daktela others.

Broadband ISP TalkTalk Pause Sale of Digital Voice to New UK Customers

29th June, 2026 (5 Comments)

Customers of TalkTalk have informed ISPreview that, after pausing the sale of new hybrid fibre FTTC (VDSL2 / SOGEA) broadband lines to new subscribers (here), the ISP has also stopped providing their IP-based Digital Voice (phone) service to new customers too. But those aren’t the only products they’ve paused.

New Report Examines the UK’s Public Switched Telephone Network Switch Off

19th June, 2026 (31 Comments)

A new independent research report has been published by BroadbandSwitch.uk, which provides a fairly detailed and useful overview of Britain’s move to switch-off the old analogue phone network on 31st January 2027, which was previously delayed from the original end of 2025 deadline in order to protect vulnerable consumers.

Juliette Scott Senior Manager for All IP Migrations and Exchange Exit at Openreach

Openreach Says No BIG BANG in Jan 2027 When UK Analogue Phones Switch-Off

11th June, 2026 (38 Comments)

The Senior Manager for All IP Migrations and Exchange Exit at Openreach, Juliette Scott, has revealed in a new interview that 1.9 million UK lines are yet to switch to a digital alternative ahead of the closure of the old analogue phone (PSTN / WLR) service in early 2027. But for consumers who fail to switch in time, there “won’t be a big bang on 1st February 2027“.

Ofcom UK Shut Enforcement Programme for Checking 999 Calling Access

10th June, 2026 (0 Comments)

The telecoms regulator, Ofcom, has closed the own-initiative compliance programme that it opened in October 2025 (here) for assessing whether regulated UK phone providers were meeting their obligations concerning the need to ensure access to emergency calls (e.g. 999 and 112). The good news is they found no major issues, but they have still proposed a few changes.

BT Business Partners with Accenture to Deploy New UK AI Capabilities

18th May, 2026 (1 Comment)

Communications and broadband provider BT Business has today announced a new multi-year partnership with Accenture, which will see them deploy new service management orientated AI capabilities to harness network intelligence, customer data and insight platforms to improve its support for businesses and the public sector.

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Openreach List 238 More UK Areas for Copper to Full Fibre Switch – Tranche 24

11th May, 2026 (20 Comments)

Openreach (BT) has today published a huge batch of 238 exchanges (Tranche 24) – covering 1.69 million premises – under their “FTTP Priority Exchange” stop sell programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where it’s available).

Analogue-uk-phone-handset-on-red-background 123rf

Openreach Offers Free PSTN Migrations for Voice Only UK Phone Lines

8th May, 2026 (7 Comments)

Network access provider Openreach (BT) has today moved to help facilitate the closure of the old analogue phone network (PSTN/WLR) in favour of digital (IP-based) alternatives, which they’ve done by making it free for broadband and phone providers to migrate WLR Solus (i.e. voice-only lines) to MPF (fully unbundled) or SOTAP (data-only copper broadband for areas without fibre) lines.

Openreach Pilot Emergency UK Phone Lines for 2027 Analogue Switch-Off

27th April, 2026 (19 Comments)

Network access provider Openreach (BT) has today begun to inform UK broadband and phone providers about a new pilot called Emergency Voice Access (EVAc), which is intended to be a basic voice-only fallback service for copper lines (WLR) that fail to be migrated in time for the switch-off of analogue phone (PSTN / WLR) services.

BT Business Claim to Launch UK’s First Full Suite of Sovereign Services

23rd April, 2026 (5 Comments)

Communications and broadband provider BT Business has today announced the UK’s “first full suite of sovereign services” (i.e. designed to keep sensitive workloads in the UK), offering public and private sector organisations an end-to-end portfolio spanning sovereign connectivity, voice, cloud and AI etc.

phone_voip_and_handset by 123RF ID 70258122

Phonely Launches Free Calls Between Customers on UK VoIP Phone Service

13th April, 2026 (14 Comments)

Digital UK home phone provider Phonely, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has introduced a new feature that provides free Phonely-to-Phonely calls between customers. The move is said to be in response to “growing concerns that rising landline costs may discourage vulnerable users from staying connected“.

Bright Edge Networks Signs Wholesale Partnership with Eazycomm

1st April, 2026 (0 Comments)

Telecoms and networking provider Bright Edge Networks, which recently launched a new UK wholesale telecoms platform serving a variety of broadband and hosted VoIP solutions, has announced a new wholesale partnership with communications provider Eazycomm to bring enhanced business connectivity services to their national customer base.

Ofcom Sets Out Changes to UK Wholesale Landline and Mobile Call Markets

26th March, 2026 (0 Comments)

The UK telecoms and internet content regulator, Ofcom, has today revealed its final decisions on how they regulate the wholesale markets that enable landline and mobile calls (inc. calls to 070 numbers) – covering the period from 1st April 2026 to 31st March 2031, as well as removing an access‑related obligation that has applied to BT.

Gov Set New Fixed Telecoms Charter for UK Analogue Phone and Exchange Closures

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.