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Articles for Category Tag - voip

RootMetrics Study Finds Improvement in UK Mobile Call Quality

24th May, 2022 (8 Comments)

Mobile testing firm RootMetrics, which is owned by Ookla (here), has today published the results from their new research into UK mobile calling (voice) performance and trends, which claims that consumers are experiencing “outstanding mobile call performance that’s continued to improve over time“.

TalkTalk Prep UK Digital Voice Service and Wi-Fi Hub 2 Router UPDATE

7th May, 2022 (31 Comments)

Budget home broadband ISP TalkTalk appears to be getting closer to launching their own take on a Digital Voice (VoIP) product to replace analogue phone services, which will come alongside a number of connectivity options. One of those will also include the introduction of a new ‘Wi-Fi Hub 2‘ router.

Openreach Begins ISP Pilot of All-IP Solution for ADSL Broadband

27th April, 2022 (11 Comments)

Openreach will next month launch the UK ISP pilot phase of their new Single Order Transitional Access Product (SOTAP), which forms part of the withdrawal process for the old analogue copper telephone network. This will make it possible to offer a standalone ADSL broadband line, with optional phone services via VoIP etc.

Openreach Add 46 UK Exchanges to Copper Phone to Fibre Switch – Tranche 8

14th April, 2022 (16 Comments)

Openreach (BT) has today also released the Tranche 8 batch of 46 UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will occur once over 75% of premises in an area can get their “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

ISP BT Pause UK Digital Voice Rollout After Consumer Complaints

29th March, 2022 (64 Comments)

Broadband ISP BT has paused the national UK rollout of their new Voice-over-Internet-Protocol (VoIP) style Digital Voice product after complaints due to recent service outages. The service is designed to replace their old analogue phone service and is typically offered alongside broadband packages.

Mystery ISP Becomes First to Adopt Number Porting Flexibility

12th March, 2022 (7 Comments)

The Office of the Telecoms Adjudicator recently revealed that a “major” UK ISP had become the first to adopt the new ‘Right to Port‘ requirement for fixed line phones, which introduces some useful extra flexibility for phone users who want to switch (port) their number between operators. But none of the big players will confirm it.

Ofcom UK Tweak Geographic Phone Numbering and Local Dialling

11th March, 2022 (20 Comments)

Ofcom has today set out their final changes to the rules that govern the use of phone numbers in the UK, which has opted to retain the existing rules on geographic numbering and remove the obligation on telecoms providers and broadband ISPs to provide local dialling to customers.

Vodafone UK, BT, VMO2, 3 and Sipgate Give Free Calls to Ukraine UPDATE3

25th February, 2022 (17 Comments)

Mobile and broadband ISPs Vodafone UK, O2 and Virgin Media, TalkTalk, Three UK, BT (inc. Plusnet and EE), Ogi, Giffgaff and Sipgate have today responded, separately, to the absolutely horrific events being seen in Ukraine over the past few days by giving their customers free calls and roaming to the country.

How Not to Fix an Address Problem – Openreach’s Comical Gaffe

23rd January, 2022 (21 Comments)

Openreach made a somewhat comical gaffe this week after they told an end-user, who lives in a copper “stop sell” area and was trying to order a Fibre-to-the-Premises (FTTP) broadband service, that the best way to resolve a problem with getting his UK address recognised was to “place an order for a telephone service only“.

Solutions for Battery Backup of Fibre Broadband and VoIP Phone

29th December, 2021 (52 Comments)

The rapid UK rise in “full fibre” (FTTP) broadband ISP networks and related VoIP style connectivity for home phones has one irritating drawback over older analogue copper phone services – if your house suffers a power cut then your services will all go down. But there are some simple solutions.

VoIP Provider Voipfone UK Knocked Out by DDoS Attack AGAIN UPDATE

26th October, 2021 (9 Comments)

Customers of Voipfone‘s UK broadband ISP and Voice-over-Internet-Protocol (VoIP) service have signalled their frustration after the provider was knocked out yet again by a major Distributed Denial of Service (DDoS) assault against their servers, which has been periodically impacting both them and Voip Unlimited since last month.

DDoS Attack Hits VoIP and Internet Provider VoIP Unlimited Again UPDATE2

8th October, 2021 (2 Comments)

Wireless UK broadband ISP and Voice-over-IP (VoIP) provider VoIP Unlimited has suffered connectivity problems again after being hit by a second “large scale” Distributed Denial of Service (DDoS) assault, which began yesterday and follows a similar attack that occurred last month (here).

Comms Council Unveil Best 2021 UK VoIP Provider Award Winners

30th September, 2021 (0 Comments)

The Comms Council UK (formerly ITSPA), which represents the United Kingdom’s Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published the winners of their annual 2021 Awards event.

Broadband Giant BT Bring UK Net Zero Target Forward to 2030

20th September, 2021 (9 Comments)

Telecoms giant BT (EE) has today announced that they’re bringing forward their target for achieving Net Zero by 15 years (i.e. removing as many carbon emissions as they produce), moving it from 2045 to 2030 for their own operational emissions. But their supply chain and customer emissions won’t follow until 2040.

DDoS Attack Disrupts VoIP and Internet Services at Voipfone UK UPDATE3

1st September, 2021 (44 Comments)

Customers of both Voipfone’s UK business broadband and Voice-over-Internet-Protocol (VoIP) services are reporting to ISPreview.co.uk that the provider has suffered significant service disruption for the past day or two, which appears to be at least partly the result of a Distributed Denial of Service (DDoS) assault against their systems.

Security Issues for Owners of BT’s Cloud Voice Handsets and Other IP Phones

14th August, 2021 (33 Comments)

Businesses that decide to sell their unwanted BT Cloud Voice handsets on eBay need to take extra care because some models, such as the Yealink W60P phones, may retain the prior customer’s account credentials. As a result, those who purchase them could find that they’re able to make calls on another person’s account.

Comms Council List 2021 Best UK VoIP Provider Award Finalists

22nd July, 2021 (1 Comment)