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Articles for Category Tag - Awards

Which? Awards the Best and Worst UK Mobile Operators for H1 2025

17th April, 2025 (8 Comments)

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 4,153 adults in January 2025 about their chosen operators. Overall, Smarty topped the table with a customer satisfaction score of 82%, while Three UK placed last on just 62%.

Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones

16th April, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

Uswitch 2025 Awards Name Best UK Broadband and Mobile Providers

21st March, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

Gold Award Trophy Held in Hand 123RF - 166249402

New Which Survey Award Best and Worst UK Broadband ISPs for 2025

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

NET CHECK UK Mobile Network Testing Car Outside London Palace

NET CHECK Study Names Vodafone UK as London’s Best Mobile Network

25th February, 2025 (10 Comments)

Mobile operator Vodafone UK has come top in a new network benchmarking study of 4G and 5G (broadband and calls) performance across London, which was conducted by the Berlin-based NET CHECK organisation and saw them score the highest number of ranking points (932.83 out of a possible 1,000 points).

Big Ben, London Westminster Bridge and Houses of Parliament - 123rf

London Ranks Bottom in MedUX Test of UK and EU 5G Mobile Performance

25th February, 2025 (1 Comment)

Network testing and benchmarking firm MedUX has today previewed a new study, which examined the performance and quality of 5G (mobile broadband) networks from EE, O2, Vodafone and Three UK across London. Sadly the results, which also tested 14 other major European cities, put the UK’s capital at the very bottom of the table.

complaints ofcom report isp broadband tv phone mobile

Ofcom Shames TalkTalk and O2 for UK Telecoms Complaints – Q3 2024

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

nPerf Ranks Fastest UK Fixed Broadband ISPs by Nation and Speed

7th February, 2025 (3 Comments)

Internet connection benchmarking firm nPerf has today published the results from a new crowdsourced study into fixed broadband ISP speeds across England, Scotland, Wales and Northern Ireland. But oddly the results only cover Sky Broadband, Virgin Media, Vodafone, TalkTalk, Fibrus (NI) and Ogi (Wales).

RootMetrics Test Names EE as BEST UK Mobile Network for H2 2024

4th February, 2025 (8 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE (BT) continuing to win all the award categories, followed by Vodafone and Three UK. But O2 (Virgin Media) found itself at the bottom of the table.

nPerf Name EE as the UK Fastest Mobile Network in 2025 Benchmark

24th January, 2025 (13 Comments)

Internet connection benchmarking firm nPerf has this morning published the results from their annual 2025 crowdsourced study into UK mobile broadband (4G, 5G) performance, which sees EE being named as the country’s best and fastest operator for mobile data performance. But Three UK still holds the top spot for 5G-only performance.

Four Broadband and Mobile Providers Named in Top 50 for UK Customer Satisfaction

14th January, 2025 (2 Comments)

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2025 (January), which reveals that four mobile and broadband (telecoms) providers made it into their table of the country’s top 50 organisations – Tesco Mobile (16th), Utility Warehouse (28th), Sky Mobile (41st) and giffgaff (47th).

Broadband downloading and uploading speed uk by 123RF ID51876143

Three UK Still Fastest for 5G Mobile Broadband in Ookla H2 2024 Study

11th January, 2025 (8 Comments)

Network testing giant Ookla, which collects data from consumers via their popular Speedtest.net service, has published their Q3-Q4 2024 (H1) study into the speed of 5G based mobile broadband networks across the United Kingdom. The results reveal that Three UK once again delivered the fastest downloads (236.25Mbps) and uploads (12.94Mbps), but their performance has fallen.

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Top Fastest UK Mobile and Home Broadband ISPs for H2 2024

27th December, 2024 (1 Comment)

Once again, as we reach the end of 2024, it’s time for ISPreview to take our usual biannual look back to see how the broadband download and upload speeds have changed across the fastest nationally available UK fixed line ISPs, mobile network operators and Starlink (satellite) services. But this time around we’ve made a few changes.

Opensignal 2024 Study Ranks UK Broadband ISPs by Quality and Speed

5th December, 2024 (9 Comments)

Internet benchmarking firm Opensignal has today published their “definitive” 2024 Fixed Broadband Experience report, which gauges the performance of various internet service providers across the UK and then separately across 12 of its regions (inc. Scotland, Wales and Northern Ireland). Overall, Virgin Media came top in the national scores, but the regional results are different.

Umlaut 2024 Network Test UK Map from PR 031224

EE Named Best UK Mobile Operator in New 2024 Network Test Study

3rd December, 2024 (21 Comments)

Mobile operator EE (BT) has come top in umlaut and Connect’s latest annual 2024 UK Mobile Network Test, which used a range of different benchmarks to test 4G (voice and data / broadband) and 5G performance across 19 cities, 27 towns and along 10,480km of major roads. On the flip side, O2 (Virgin Media) once again found themselves at the bottom.

INCA Name Winners of the 2024 UK Altnet Broadband ISP Awards

27th November, 2024 (8 Comments)

The Independent Networks Co-operative Association (INCA) has today revealed the list of winners from their annual 2024 INCA Awards event, which aims to recognise and celebrate the top alternative networks (altnets) and ISPs from across the UK. Suffice to say that it was a good night for Brsk (Netomnia), Ogi, Quickline, Wessex Internet and others.

ISPA Unveil WINNERS of the 2024 UK ISP Internet Industry Awards UPDATE

21st November, 2024 (8 Comments)

The UK Internet Service Providers Association (ISPA) has tonight revealed the winners of their 26th annual 2024 internet industry and broadband awards, which among other things saw several providers taking home two awards each across different categories, including Brsk, CommunityFibre, and Vorboss.