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Articles for Category Tag - Awards

 
5g_mobile_logo_and_signal_uk_image

14th October, 2021 (10 Comments)

Mobile benchmarking firm RootMetrics has today published the first H2 2021 results from their testing of 5G (mobile broadband) networks in the UK cities and towns of Coventry, Leeds and Bradford, Nottingham and Sheffield. EE delivered the fastest speed and availability in most of the locations, but not all.

Tutela_4g_mobile_testing_map

14th October, 2021 (1 Comment)

Crowdsourced benchmarking firm Tutela has published their latest Q3 2021 study of mobile broadband (4G and 5G) performance across the United Kingdom, which found that EE “dominated the majority of the metrics tested,” but Three UK are challenging when looking at the latest ultrafast 5G services.

tesco_mobile_uk_2020

8th October, 2021 (7 Comments)

Consumer magazine Which? has just released the results of their 15th annual awards event for 2021, which among other things named Tesco Mobile as their “Utilities Brand of the Year” after they “easily” outranked their largest competitors in the company’s best and worst mobile phone providers survey.

Comms-Council-UK-Logo

30th September, 2021 (0 Comments)

The Comms Council UK (formerly ITSPA), which represents the United Kingdom’s Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published the winners of their annual 2021 Awards event.

opensignal_mobile_network_testing

29th September, 2021 (14 Comments)

Opensignal’s latest Q3 2021 Mobile Network Experience Report, which uses crowd-sourced data to measure the 4G and 5G (mobile broadband) performance of all four primary operators (EE, Vodafone, O2 and Three UK) to determine which delivers the best service, has given most of the awards to EE. Except when only looking at 5G.

connected britain award

22nd September, 2021 (0 Comments)

The Connected Britain Awards 2021 (Total Telecom) event last night revealed the winners of this year’s competition, which for example saw broadband ISP Hyperoptic pick up the win for the “Broadband Provider of the Year” category and CityFibre take home the “Project Rollout Award“.

5g mobile signal bars uk

16th September, 2021 (0 Comments)

Mobile benchmarking firm RootMetrics has today published a general comparison of 5G based mobile (mobile broadband) speeds and availability across 13 of the United Kingdom’s key cities, which sees Glasgow take the top spot on an aggregated average (median) download speed of 144.3Mbps and availability of 28.3%.

5g_mobile_logo_and_signal_uk_image

14th September, 2021 (5 Comments)

Ookla, which runs Speedtest.net, has today revealed more data about 5G mobile speeds and availability across the UK. Overall, the country delivered average (median) 5G download speeds of 167.38Mbps (15.91Mbps upload), but availability is still low at 10.2% (17.9% on EE, 10.3% on Vodafone, 6.4% on Three UK and 5.4% on O2).

9th September, 2021 (11 Comments)

Ofcom has published their annual study into UK fixed line home broadband ISP speeds, which reports that the average (median) download rate has risen from 50Mbps last year to just 50.4Mbps now (uploads are unchanged at 9.8Mbps). Meanwhile, the performance gap between urban and rural areas remains a problem.

award golden cup for top broadband isp

9th September, 2021 (10 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Mobile Network Awards’ event, which surveyed their readers in an effort to identify the best UK Mobile Network Operators across a range of different categories. But in the end, Sky Mobile (Sky Broadband) ended up winning every single category, with giffgaff and Tesco Mobile being runners-up in different areas.

Consumers-Complaints-for-Ofcom-UK-via-Smartphone

6th September, 2021 (24 Comments)

Ofcom has today published their Q1 2021 (calendar) consumer complaints study, which names and shames Virgin Media UK for attracting the most moans about fixed line home broadband, Pay TV and landline phone services in the quarter, while Three UK did the same for Mobile.

5g mobile signal bars uk

5th August, 2021 (18 Comments)

Mobile benchmarking firm RootMetrics will today publish a new biannual H1 2021 report into the performance of 5G (mobile broadband) networks in the United Kingdom, which praises EE (BT) for their “consistent broad availability … fast speeds and reliability.”

speed_metre_broadband_and_mobile_UK

3rd August, 2021 (54 Comments)

Ookla, which operates the popular Speedtest.net service, has just published a new Q1-Q2 2021 (H1) study of 5G mobile broadband performance from Three UK, EE, Vodafone and O2 (VMO2), which found that Three delivered the fastest average (median) download speeds of 231.07Mbps. But Vodafone wins on uploads (19.69Mbps).

30th July, 2021 (4 Comments)

A new Which? survey of more than 3,000 customers from five major UK broadband ISP and TV providers – including BT, Sky Broadband, Virgin Media, TalkTalk and EE – has found that two thirds of respondents experienced at least one problem with their service in the past year, while 30% said the price they pay had increased.

Comms-Council-UK-Logo

22nd July, 2021 (1 Comment)

The Comms Council UK (formerly ITSPA), which represents the United Kingdom’s Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their shortlist of finalists for the organisation’s annual 2021 Awards event.

22nd July, 2021 (3 Comments)

Mobile testing firm RootMetrics has published their latest biannual H1 2021 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again named EE (BT) as the best overall operator. But they were beaten in one category, with O2 (VMO2) coming top for accessibility.

uk customer satisfaction index

7th July, 2021 (4 Comments)

The Institute of Customer Service has today published their latest biannual UK Customer Satisfaction Index (July 2021), which sadly saw only one telecommunications provider make it into their ranking of the top 50 organisations – Tesco Mobile, albeit with a slightly improved score of 83.9 out of 100 (up from 83.3) in January 2021.

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