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Articles for Category Tag - Awards

 

13th March, 2020 (2 Comments)

The Internet Telephony Services Providers Association, which represents the UK VoIP phone industry, has today revealed their shortlist of finalists for their annual 2020 ITSPA Awards event, although given the rising industry focus on domestic IP voice alternatives it’s frustrating to see that there’s no consumer category.

9th March, 2020 (3 Comments)

RootMetrics has published the results from their biannual H2 2019 study of mobile broadband (3G and 4G) speeds across 16 of the United Kingdom’s most populated cities, which found that people in Birmingham received the fastest aggregate median download speeds of 28.9Mbps. Sadly last place Newcastle only scored 20.1Mbps.

5th March, 2020 (0 Comments)

Urban full fibre ISP Hyperoptic has walked away with two more trophies, this time from the 2020 Compare The Market Simples Awards where they picked up wins under both the “Best Broadband Service” and “Best Broadband Innovation” categories.

26th February, 2020 (15 Comments)

Comparison site Broadband Genie has today revealed the winners of their broadband speed awards, which covers different categories across standard, superfast and ultrafast connections. Overall Hyperoptic, a full fibre (FTTP/B) ISP that serves apartment blocks, was named the fastest ISP for both downloading and uploading.

7th February, 2020 (8 Comments)

The annual Uswitch.com Awards 2020 took place last night, which among other categories saw budget focused UK ISP NOW TV scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed “Fastest Broadband Provider” and Sky Mobile were named “Network of the Year.” Read on for the full list.

5th February, 2020 (13 Comments)

As if we didn’t have enough conflicting studies. French company nPerf has now decided to start publishing an annual study of UK mobile operator (mobile broadband) performance, which is based off crowd-sourced data. Overall the inaugural study finds that Vodafone UK provided the “Best Mobile Internet Performance” in 2019.

4th February, 2020 (6 Comments)

RootMetrics has published their biannual H2 2019 study of mobile network (3G and 4G) performance across the United Kingdom, which once again named EE (BT) as the best overall operator and they also delivered the fastest aggregate median (average) mobile broadband download speed of 36.5Mbps.

3rd February, 2020 (7 Comments)

Global Wireless Solutions has published the results of their latest “extensive national” study into mobile network (4G etc.) performance across 36 cities, which is one of the few to name O2 as the overall “most reliable network” (followed by EE, Vodafone and Three UK). But it’s not just a question of mobile broadband speed.

3rd February, 2020 (5 Comments)

RFBenchmark has just published their annual crowd-sourced study of Mobile Broadband (3G, 4G, 5G) speed across Europe, which reveals that the United Kingdom delivered an average download rate of 17.6Mbps (up from 17.2Mbps last year), uploads of 8.7Mbps (up from 8.54Mbps) and latency of 62ms (improved from 71ms).

30th January, 2020 (5 Comments)

An annual survey conducted by Expert Reviews has named UK ISP Plusnet as the “Overall Winner” of their 2020 Best Broadband Awards, although EE (BT) also picked up an award for “Best Customer Service” and Virgin Media came top for “Best Speed.” Sadly TalkTalk came bottom of the customer service table.

24th January, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

23rd January, 2020 (7 Comments)

The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that the only two telecoms companies to have made it into the top table – mobile operators giffgaff and Tesco Mobile – have improved their ranking.

14th January, 2020 (7 Comments)

Mobile operators EE and Vodafone have today come top in umlaut‘s (formerly P3) annual 2019 UK Mobile Network Test, which used a range of different benchmarks to test 3G and 4G (voice and data / broadband) services across 21 cities, 29 towns and along 10,700km of major roads.

9th January, 2020 (1 Comment)

The national communications regulator, Ofcom, has today partnered with the UK Regulators Network (UKRN) to publish a series of new scorecards that are intended to help customers compare several key areas from the largest broadband ISPs, mobile and phone providers. But what of smaller providers? Forget about it.

6th January, 2020 (0 Comments)

Trouble finding a new home broadband ISP? You’re not alone. Consumers in the UK face a bewildering choice of different providers and networks, which is only going to get worse as a growing number of new entrants enter the market. Our annual editors pick aims to highlight some of the top options for quality or affordability.

30th December, 2019 (15 Comments)

It’s that time of the year again when we take a look back to see how video streaming speeds by different broadband ISPs have changed for UK users of Netflix’s popular internet movie and TV service, which this year adds the impact from Vodafone’s fixed line service and oddly splits TalkTalk’s “fibre” and “DSL” connections.

28th December, 2019 (10 Comments)

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G and “full fibre” (FTTP) will soon change that dynamic.

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