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Articles for Category Tag - Awards

Internet Speed

13th June, 2024 (11 Comments)

Comparison site Broadband Genie has today published the results of a new study, which analysed 113 business broadband ISPs to find which one delivered the fastest speeds. The results found that Telcom is the UK’s “fastest business broadband provider” – averaging a download speed of 391Mbps and an upload of 357Mbps.

award golden cup for top broadband isp

7th June, 2024 (7 Comments)

The third annual UK Fibre Awards event was held yesterday in London, which saw a number of broadband ISPs and full fibre network builders across several categories pick up awards for their achievements. Some of this year’s winners included Wildanet for ‘Best Rural Fibre Provider’ and Brsk for ‘Best Urban Fibre Provider’.


20th May, 2024 (1 Comment)

Consumer magazine Which? have announced that UK broadband ISP Zen Internet has been crowned the winner of their new ‘Customer Service Brand of the Year Award’ for 2024, while mobile network operator SMARTY picked up the award for ‘Utilities Brand of the Year’.

1st place cup broadband award

17th May, 2024 (0 Comments)

Telecoms and broadband giants CityFibre and BT have both scooped up wins at this year’s annual Royal Society for the Prevention of Accidents (RoSPA) Awards 2024 event. CityFibre secured the Gold Achievement Award for its third consecutive year (four if you include lower awards) and BT won the Industry Sector Award for ‘Information & Communication’.

gold best broadband isp award cup

8th May, 2024 (6 Comments)

The shortlist for the third annual UK Fibre Awards event, which is due to take place next month (6th June 2024) in London, has today been released. The event usually sees various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements.

woman customer complaints call center vector illustration eps 10

7th May, 2024 (6 Comments)

A recent Freedom of Information Request (FoIR) filed by Broadband Genie has revealed that complaints to Ofcom about UK telecoms providers (broadband, mobile etc.) increased by 37% last year to 34,000. In response, the comparison site has published a new survey of customer service, which sees YouFibre, Trooli and Zen Internet top the table.

smartphone apple iphone unsplash

20th April, 2024 (32 Comments)

Consumer magazine Which? has published the results of their latest 2024 consumer survey of UK mobile operators, which revealed the best and worst providers. Overall the four primary operators (O2, EE, Vodafone and Three UK) came at or near the bottom of the table, while Tesco Mobile attracted the highest customer score.

complaints ofcom report isp broadband tv phone mobile

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Wessex Internet Engineers in front of Tractor with Fibre Drum Dec 2023 PR

17th April, 2024 (0 Comments)

Rural UK ISP Wessex Internet, which is rolling out a full fibre gigabit broadband network across isolated parts of Dorset, Wiltshire, Hampshire and Somerset in England, has celebrated after they won the Rural Enterprise category for the South West region of the 2024 Countryside Alliance Awards.

golden cup broadband and telecoms award

28th March, 2024 (20 Comments)

Consumer magazine Which? has today published the results of their latest 2024 ranking of home broadband providers, which found that smaller ISPs like CommunityFibre, Zen Internet and Hyperoptic topped the table and eclipsed the biggest providers that now mostly inhabit the bottom half of the table.

Gold Award Trophy Held in Hand 123RF - 166249402

21st March, 2024 (6 Comments)

The annual Broadband Genie 2024 Awards survey has just named UK ISP YouFibre, which harnesses Netomnia’s growing full fibre network, as the “Best Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

mobile network speeds uk

15th February, 2024 (24 Comments)

Benchmarking firm nPerf has today published the results from their annual 2024 crowdsourced study into UK mobile broadband (4G, 5G) performance, which once again sees Three UK being named as the country’s best and fastest operator for mobile internet performance. The runner-up was once again EE (BT), followed by Vodafone and then O2 (VMO2)

Symbol max broadband speed meter

12th February, 2024 (8 Comments)

European benchmarking firm nPerf has just published the results from their annual 2024 crowdsourced study into UK fixed broadband ISP performance, which finds that subscribers of Virgin Media, Fibrus and Vodafone enjoyed the best internet connection performances over the past year.

5g mast on smartphone uk mobile

9th February, 2024 (15 Comments)

Internet connection testing firm Ookla, which collects its data via the popular Speedtest.net service, recently published their latest Q3-Q4 2023 (H2) study into the performance of 5G based mobile broadband networks in the United Kingdom and found that Three UK continues to deliver the fastest speeds. But performance has declined.

gold best broadband isp award cup

7th February, 2024 (11 Comments)

Uswitch.com has today revealed the winners of their annual 2024 Telecoms Awards event, which among things saw UK ISP Plusnet being named as the best ‘Broadband Provider of the Year’, while CommunityFibre won the best alternative network and Tesco Mobile scooped the win for best mobile ‘Network of the Year’.


7th February, 2024 (2 Comments)

Mobile network analyst firm Streetwave has today published the results of a new real-world benchmark, which examined the mobile operator performance of EE (BT), O2 (Virgin Media), Vodafone and Three UK across the country’s capital city of London. Suffice to say that EE came out top for mobile broadband speeds and network coverage.

mobile network speed test on UK smartphone

1st February, 2024 (18 Comments)

Crowdsourced benchmarking firm Opensignal, which collects data from consumer speedtests, has today published a new summary of mobile broadband (4G and 5G) speeds across Europe – based on data from Q4 2023. But if you want to find the UK, you’ll need to look toward the bottom of the tables.

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