Zen Internet Win Which Telecoms Service Provider of the Year 2016

Rochdale-based UK ISP Zen Internet has officially been named the ‘Best Telecoms Service Provider of the Year 2016’ as part of the tenth annual Which? Awards, which claims to recognise businesses that have achieved “positive change and deliver excellent products and service“.

Yesterday’s ceremony was co-hosted by TV presenter, Natasha Kaplinsky, and Which? Chief Executive, Peter Vicary-Smith. Business could not put themselves forward for an award and the decision about who wins one is usually based upon how highly they score in Which?’s research and testing, which usually revolves around reader (member) surveys.

Apparently the Which? judges said, “Stellar customer service has helped Zen Internet win big at the Which? Awards, and our latest customer satisfaction survey saw 70% of users describe the service as ‘excellent’. Although Zen Internet’s prices are typically higher than those from other providers, the premium service justifies the investment.” Now for the full winners list..

Which? Awards 2016 Winners

Which? Banking Brand of the Year 2016: First Direct

Which? Insurance Provider of the Year 2016: NFU Mutual

Which? Supermarket of Year 2016: Waitrose

Which? Computing & Mobile Brand of the Year 2016: Google

Which? Sound & Vision Brand of the Year 2016: Samsung

Which? Home Appliance Brand of the Year 2016: Miele

Which? Telecom Services Provider of the Year 2016: Zen Internet

Which? Retailer of the Year 2016: Toolstation

Which? Travel Brand of the Year 2016: Premier Inn

Which? Trusted Trader of the Year 2016: Electricians in Reading Ltd

Which? Awards 10th Anniversary Award: Samsung

Which? Positive Change Award 2016: CML