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Post Office Confirms UK Line Rental and Broadband Price Hikes

Thursday, July 28th, 2016 (9:56 am) - Score 1,072

Once again the Post Office has announced a series of annual price hikes for their broadband and phone services, which will be introduced from 5th September 2016 (the last increase was on the 9th November 2015, so it’s now two hikes within a single year).

One of the most interesting changes this time around appears to be that the Post Office has stopped selling their bog standard “Essential” broadband product, which came attached to a meagre 10GB usage allowance. In other words they now appear to be encouraging new subscribers to take their unlimited “Premium” service as the only option.

Otherwise it seems as if all the main services, with a few exceptions, are going to suffer from the hike. For example, Standard Line Rental will jump from £16 to £16.99 per month and the Broadband Premium service will suffer a +£2 per month increase to £10.

Home Phone

Current Price New Price
Line Rental £16/month £16.99/month
Line Rental Saver £168 (equivalent of £14/month) £179.88 (equivalent of £14.99/month)
Evening & Weekend Calls Package £2.50/month No change
Anytime Calls Package £7.00/month No change
Call Connection Charge 15.5p/call 16p/call
UK National & Local Calls (Daytime) 10p/minute No change
UK National & Local Calls (Evening) 1p/minute 10p/minute
UK Mobile Calls 12p/minute 13p/minute
Premium UK Mobile Calls to numbers beginning with the following prefixes:

074181, 074184, 074520, 074521, 074522, 074523, 075203, 078221, 078229, 078920, 078939, 079781, 079782, 079783, 079786, 079787

13.28 – 19.20p/minute 20p/minute
Access Charge (for calls to numbers beginning with 090, 118, 084 & 087 that aren’t included in your call package) 9.5p/minute 10p/minute

Broadband

Current Price New Price
Broadband Essential with Home Phone (£21/month)
£5/month + £16 line rental
(£23.99/month)
£7/month + £16.99 line rental
Broadband Premium with Home Phone (£24/month)
£8/month + £16 line rental
(£26.99/month)
£10/month + £16.99 line rental
Broadband Essential only £22/month £25/month
Broadband Premium only £25/month £28/month

However we should say that the Post Office’s line rental is still a bit cheaper than most of the big boys and they also give you a free paper billing as standard. Otherwise Ofcom’s mid-contract price hikes rule means that anybody who wishes to escape their contract penalty free should now be able to do so, but don’t forget that all of the major ISPs will be putting their prices up.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
2 Responses
  1. Paul says:

    Wow, evening calls go from 1p/m to 10p/m.

    1. Matt says:

      Totally agreed the price to make a phone call has likely got so little to BT that it’s barely a blip at all.

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