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UK ISP Zen Internet Launches Mobile Management App for Customers

Wednesday, March 29th, 2017 (2:00 pm) - Score 1,301

Customers of broadband ISP Zen Internet can now benefit from a new ‘My Zen‘ self-service app for Smartphones and Tablet computers (Android + iOS), which aims to provide subscribers with a lot of extra detail about their accounts / connections and extra support options.

Pretty much all of the major providers now have a Smartphone App, although it’s less common to find such a feature among the small and medium sized providers. As usual the App is a free piece of software, which can be downloaded here for Android devices or here for iOS (iPhone, iPad etc.).

Primary My Zen App Features

* View details of your current broadband and voice services, including:

— Current and past broadband usage info
— Live status against each service
— Self-help user guides

* Check call wait times for tech support and customer services teams.

* Get notifications of any outages affecting your services.

* Run simple diagnostic tests from your device.

* Access live chat.

So far the app appears to have received some very positive feedback.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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