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ISP Freeola Launches G.fast Ultrafast Broadband and Phone Packages

Friday, June 22nd, 2018 (3:17 pm) - Score 2,655
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Internet and hosting provider Freeola has today quietly become the latest UK ISP to launch a new “ultrafast broadband” service based off Openreach’s new hybrid fibre G.fast technology, which offers maximum download speeds of up to 330Mbps and uploads of up to 50Mbps.

At present only a small number of providers have introduced G.fast packages (e.g. BT, TalkTalk, Cerberus Networks etc.), which is partly because the technology remains in a pilot phase and is currently only available to a little over 1 million homes and businesses across the United Kingdom. But Openreach plans to make it available to 10 million premises by the end of 2020.

The new ‘Freeola Unlimited Ultrafast Broadband‘ packages are not currently showing on the public website but they do appear if you go through the provider’s order system with a valid G.fast address. Customers can expect to receive a free installation, unlimited usage, silent line rental (no paid outgoing voice calls), email, web and domain hosting, a static IP address, 12 month contract and UK based support.

G.fast 160Mbps Down / 30Mbps Up
Price: £54.97 inc. VAT per month

G.fast 330Mbps Down / 50Mbps Up
Price: £62.97 inc. VAT per month

Sadly there’s no free router, although you can select a discounted one (-£15 off the price) and the G.fast install will come with its own modem that can be plugged into a router (other ISPs charge for the G.fast install but on Freeola it’s free). We should point out that we can’t yet give the average speeds for these packages because their products aren’t yet being openly advertised on their main products page (plus they can’t easily show averages before they have customers – chicken and the egg).

In addition, new customers will also receive £12 back every month to spend on a choice of Freeola’s website and email hosting services.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he is also the founder of ISPreview since 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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6 Responses
  1. simon

    What if you don’t spend it? Does it build up? Can it then be withdrawn? Or is it just virtual and they remove it when you leave?

    • Eccles

      It’s virtual and gives you £12 off paid hosting services each month. It’s available as soon as the broadband goes live and ends when the broadband ceases.

  2. Moses

    that’s kind of expensive

  3. NE555

    “Openreach plans to make it available to 10 million premises by the end of 2020”

    Only 52% of properties are within 300m of a cabinet and might be able to achieve 150Mbps on G.Fast. So it sounds like they are planning to convert every single FTTC cabinet to G.fast to achieve the 10 million premises.

    However, all the people who could benefit from G.fast will already be on 80/20 on VDSL. Less than half of those are within 150m of a cabinet and could achieve 300Mbps (i.e. Ofcom’s “ultrafast”)

    Of the remainder, I wonder many will want to pay to upgrade from a rock-solid 80/20 to a slightly faster but more variable quality service. I guess the trial must have shown that the take-up is sufficient to make it worth while.

    • Worth pointing out that G.fast is added to the PCP cabinet, not the VDSL2 DSLAM cabinet. The two are usually quite close together but in many areas they may be separated by a fair few metres.

      On top of that the jump from a 40Mbps FTTC tier to 160Mbps (I’m using wholesale speed tiers) is a lot more attractive than going from 40Mbps to 80Mbps, particularly given that some ISPs are pricing their 160Mbps based packages at a similar level to the 80Mbps ones.

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