ISP iDNET Cuts UK Fixed Line Phone and Fibre Broadband Prices
UK ISP iDNET, which over the years has built up quite a good reputation for service and support quality, has announced that they’re reducing the price on some of their FTTC and FTTP broadband packages. On top of that they’ve also slashed the cost of standard copper phone line rental by -£2 (excluding VAT) per month.
The first package to benefit is their “SuperFast Plus” service, which is targeted at online video gamers or home workers and normally bundles their 80Mbps Fibre-to-the-Cabinet (FTTC / VDSL2) tier with line rental. The Plus package tends to cost £60 +vat per month, but this has now been slashed to £50 (or £60 inc. VAT for home users). You can get the same FTTC tier for a lot less money at iDNET, but the Plus option adds ‘Enhanced Care’ (quicker repairs) and “traffic priority to ensure better throughput at busy times.”
Finally, iDNET has “massively reduced” the cost of their full fibre FTTP Unlimited 330Mbps (50Mbps upload) product, which has gone from £100.00 +vat per month to the more competitive price of £54.50 (or £65.40 inc. VAT per month). Various other packages have also seen smaller reductions.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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Good to hear but let’s hope they don’t do a U turn on the pricing as they’ve done in the past. I remember when they first introduced a ADSL2 service with truly unlimited usage for 20 odd quid a month. However every freeloader managed to sign up with them (truly unlimited usage packages with niche ISPs were rare as hens teeth in those days) and a few weeks later they scrapped their unlimited plan and re-introduced a 20gb monthly limit for the same price.
I used to be with idnet gaming service. They offer a fantastic service and amazing support when you call or email them. Don’t think I got disconnected once in the 18 months I was with them and always had the lowest ping I have ever experienced with an ISP. I’m now with zen as their prices where a little high. I would be with Idnet in a heartbeat if it wasn’t for their prices. Good news that they have reduced their prices, I may look at them again when my zen finishes.
Is this for new customers only ?
No.
Ive become a bit disappointed with there performance as if late, laggy. May jump ship if it continues, one of the Speedtest.net London servers on the IDNET network was reporting a ping over 300ms the other day! I ran Speedtest on my mobile on cellular to the same server and got a ping if 45ms…. so it wasn’t the server… also noticing lag in gaming. Other London servers on Speedtest.net were fine however.
Are you using wifi?
@Mike, Yeap but that’s not the problem. As I said the high ping was to one server, other servers were ok that I tested to, but my phone over cellular to the same server was also fine indicating it wasn’t a fault with the server.
Also I don’t mean my game stutter etc. I think it’s just COD, it takes a while to get into a game but I’m not the only one with the issue.
@Pezza
Nothing you have said so far is making it seem like an ISP issue.
Ok, so why would a ping result on speedtest.net be over 300ms to a London server, by the way Speedtest.net is recommended by IDNet and they also advise you to select London based servers.
Now you could argue it’s not the ISP, appertains from the fact I ran the same test to the exact server over cellular and it’s ping was perfectly fine….
I have been with idnet just over 2 years now online gaming i never had any issues al’tho my ping is slightly higher than the isp before.
I slightly feel let down my idnet in the last 6 months there have been packet loss and disconnections and i have raised tickets on this but often been told there is no issues.
Then i seen some posts on thinkbroadband.com forums where a few customers have been posting about the same issues at the same times, only after many posts did idnet look into this and they found a fault.
I’m not sure if idnet are worth paying that bit extra for each month as recently they been acting alot like a budget isp.
My first 12 months with them they were great for support and connections but in the last 6 months they have performed no better than vodaphone!