Vodafone UK Launch New Trade-in Tool for Old Mobile Phones

Vodafone has today launched a new trade-in tool via their MyVodafone app, which aims to makes it easier for people to exchange their existing mobile handsets as they upgrade to the latest technology and could “help overcome the issues that have put people off trading in their phones in the past.” But you’ll need an iPhone.

By using the tool customers will know instantly if their handset has passed all of the trade-in checks, and they will know the guaranteed saving (i.e. a reduce monthly rate) they will make each month on the new one, before they have to send away their device.”It’s easy to understand the saving as it appears as part of your first bill and there’s no need to pay an upfront fee and then trade in your device separately (as has been the case previously),” said the operator.

The catch is that the only phones currently eligible for trade-in are the iPhone X, XS, XS Max or XR and the iPhone 8 or 8 Plus, which rather limits its usefulness. Equally there’s a question mark over whether or not you’d get better value by simply selling your old mobile on eBay. On the upside, you don’t have to be a Vodafone customer, anyone can download the app to unlock a lower price on the latest iPhone.

Michelle Ackerley, Vodafone’s Chief Trade-in Officer, said:

“So many people have missed out on savings because the trade-in experience just hasn’t been good enough. It’s so frustrating to be quoted one price, and then have that reduced at the last minute. As the new Vodafone Chief Trade-in Officer, I want to make sure everyone knows how much money they could be saving, and that everyone gets what they’ve been promised.

I want to help customers upgrade to the latest tech at a much more affordable price than they might think is possible.”

More handsets will be available to trade-in in the future. The trade-in tool is available on the MyVodafone app and in Vodafone stores from Friday 16th October.