London UK ISP Community Fibre Launch Improved Biz Packages

London-focused broadband ISP CommunityFibre, which is currently deploying their 10Gbps capable Fibre-to-the-Premises (FTTP) network across parts of the city, has today introduced a new range of business packages with improved features (e.g. 4G based backup, money-back guarantee etc.).

The new unlimited Community Fibre Business packages start at £63 +vat per month for symmetric speeds of 150Mbps and that goes up to £475 per month for 10Gbps (Gigabits per second) on a 36-month minimum contract term (shorter 12 and 24-month options are available). In addition, the ISP is launching a new Service Level Agreement (SLA) for business customers, who will benefit from several enhancements.

The new features include a 4G (mobile broadband) dongle to keep businesses online in case of broadband failure, a money-back guarantee (providing 1 week of credit to clients if the broadband service is not resolved in the first 24 business hours), as well as prioritised business support from a dedicated team and a personalised service with a named account manager for each client.

On top of that the provider has also appointed a new Head of Business and Wholesale, Caroline Quirke, to help further develop CF’s business solutions. Caroline has previously held sales leadership positions within BT, Openreach, Vodafone and NTT Ltd.

Graeme Oxby, CEO of Community Fibre, said:

“When COVID-19 hit, research revealed that more than 2 in 5 SMEs said inadequate broadband has cost their business money and 86% said a broadband connection is critical to operate successfully. The majority (62%) also saw the need for better bandwidth connection to facilitate the increase in cloud-based apps and video conferencing tools.

Our new business proposition, headed by Caroline Quirke will help London businesses address these challenges, transfer smoothly back to the office and boost efficiency after lockdown. We are delighted to have Caroline onboard, as her expert knowledge of the industry will support our goal to help London businesses with better connectivity.”

Community Fibre is currently available and expanding rapidly in Barnet, Brent, Camden, City of London, Croydon, Ealing, Hackney, Hammersmith and Fulham, Islington, Lambeth, Lewisham, Newham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth and Westminster.