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Ofcom Probes UK ISP Colt Over Statutory Information Request

Monday, Mar 29th, 2021 (11:48 am) - Score 1,656
ofcom uk telecoms regulator

The UK telecoms regulator, Ofcom, has opened an investigation into business broadband ISP Colt Technology Services over a possible failure to comply with its duty to provide information, which was first requested last year as part of the recent Wholesale Fixed Telecoms Market Review 2021 (WFTMR).

Section 135 of the Communication Act 2003 requires providers to provide information, in a reasonable period of time, when responding to such a request from Ofcom. Failure to supply the requested information could potentially lead to a fine or other action, depending upon the context for all this.

Unfortunately, the case itself (here) doesn’t tell us much, only that Ofcom’s investigation “will examine whether there are reasonable grounds for believing that Colt has failed to comply with its duty to provide the information required by the Notice within the deadline set.” Such cases usually take several months to reach a conclusion.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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4 Responses

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  1. Avatar photo Anonymous Random says:

    I didn’t know Colt still existed!

    1. Avatar photo wireless pacman says:

      Maybe that’s why they never responded

    2. Avatar photo Anonymous says:

      COLT are the enabling telephone network behind Microsoft Teams, Zoom, and AWS, so they may no longer be “traditional” but they’re still very active.

  2. Avatar photo Anonymous says:

    Had a terrible experience with Colt recently. They’ve turned to tricking customers to drive short term profit, without caring that they are driving customers away in the long term.

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