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Openreach UK Hike Cost of G.fast Broadband Modems for ISPs UPDATE

Thursday, September 2nd, 2021 (9:46 am) - Score 3,480
Huawei-MT992-Openreach-G

Some broadband ISPs that sell packages based off the hybrid fibre G.fastultrafast broadband” (100Mbps+) technology may be displeased to learn that Openreach will shortly be raising the cost of supplying their own modem (CPE – Customer Premises Equipment) by 20%, which in some cases may end up being passed on to consumers.

The issue won’t affect larger provider’s like BT, which can afford to ship their packages alongside custom routers that integrate a G.fast modem. But as G.fast isn’t a particularly common service, and Openreach has long since shelved its rollout, then it’s much harder for supporting ISPs to deliver a similar product to BT. As a result, they often take the modem solution provided by Openreach instead (usually a Huawei MT992).

At present, Openreach charges UK ISPs £57.50 +vat to supply their G.fast modem, but a new pricing update reveals that this will jump to £69 from 1st December 2021. As a side note, the cost of replacing a damaged ONT (optical modem) in a Fibre-to-the-Premises (FTTP) based broadband install will also increase slightly from £29 to £31 on the same date (that change is too small to impact consumer pricing).

UPDATE 3rd Sept 2021

A spokesperson for Openreach told ISPreview.co.uk: “Nobody likes price rises and we’re sorry that we’ve had to increase the cost of our Gfast modems. The increase is simply to reflect the higher costs we’re experiencing in our own supply chain, due to the global shortage of semi-conductor chips.”

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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14 Responses
  1. adslmax says:

    These will leads to more ISP’s giving up G.fast and will stop selling it! That’s openreach own fault – G.fast shouldn’t be there in the first place! I got free of charge of G.Fast ZTLink Openreach MT992 modem from the engineer but I will selling it on ebay for £150!

    1. WibbledOff says:

      I don’t think it’s Openreach’s fault that people like yourself have been selling their modems instead of returning them. In the eyes of the law that is considered as theft.

      The cost of this theft and loss has to be passed onto someone sadly.

    2. A says:

      I don’t think Openreach care, most big ISPs use the modem built in to their router anyway and Openreach would like to encourage people onto FTTP instead of gfast.

    3. jrhop says:

      I was considering upgrading to g.fast as it is available in my area and the cabinet is across the road, so should be fast, but based on the latest news I probably won’t bother. I would of course be glad to go for FTTP, but as we have g.fast I expect it will be a long long time before we get earmarked for FTTP sadly.

    4. Peter says:

      @jrhop, don’t let having G.fast available get in the way. Bathgate got G.fast rolled out then got FTTP instead

    5. Why Me says:

      Peter, my street has GFast.
      The town is building FTTP.

      Guess what area they aren’t fitting fibre to?

    6. CarlT says:

      Openreach want it gone. Your flogging a modem on Ebay helps prove their point why.

    7. A_Builder says:

      @jrhop

      Don’t be put off. If you want it: get it.

      Where GFast works it works really well. If you get less than 70meg/s down on FTTC then forget GFast as it needs a really good short copper line.

      It is just so patchy in how it works that is it far from universal. And far more susceptible to copper vagaries given the higher frequencies.

      I am anti GFast, in the OR implementation, but I do have GFast and it gives a pretty steady 280/48….but the bloke on our street who is next to the PCP can’t get GFast because of the historical arrangements of the copper.

      I am glad that OR are focussing on FTTP as there is no argument that this is the long term future.

  2. Ben says:

    Explains why Zen have given up on it.

  3. Buggerlugz says:

    Its no loss, its not fast anyway.

    1. CarlT says:

      Not sure someone on 100/10 can really call a service that provides 150/27 and 300/45 not fast.

      You must be feeling like you’re in purgatory.

    2. Paul G says:

      Well my g.fast is very fast thanks!

    3. Bubbles says:

      I can’t even get g fast, be grateful you aren’t stuck on 50 meg for the foreseeable future as openreach don’t give a toss about rural Yorkshire communities 😀

  4. A_Builder says:

    We are in Wandsworth and have decent GFast.

    OR appear to be starting to put FTTP into the GFast covered area anyway.

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