Grayshott Gigabit’s FTTP Broadband Network Goes Live in Surrey

Morden-based UK broadband ISP Grayshott Gigabit, which a few months ago (here) started to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) network across rural parts of East Hampshire, the Surrey Hills and surrounding areas, has finally started to go live for customers in the village of Hindhead (Surrey).

The demand-led build, which is being at least partly funded by the Government’s (Building Digital UK) gigabit voucher scheme, is initially targeting homes and businesses in the Grayshott, Hindhead and Beacon Hill communities. Engineers have been busy building in these areas since September, and they appear to have made good progress.

Residential packages start at £39 per month on a 24-month term for an unlimited symmetric speed of 100Mbps, which includes free installation (normally £99) and a wireless router – this goes up to £89 for 1.5Gbps, albeit on an 18-month term. A “no-contract” option for the 100Mbps package also exists, but this pushes the monthly pricing to £59 and drops the upload speed to 35Mbps.

Grayshott Statement

We are pleased to announce we are Live with Full Fibre Gigabit Customers in Hindhead, Surrey. The first customers connected are getting symmetrical 1Gbps service. This is super exciting, and we look forward to getting others connected asap, as we continue to build. If you live on adjoining roads next to London road & Portsmouth road, and want a Gigabit service, register for our launch packages: https://www.grayshottgigabit.com/launch-offer . Our Launch Offer has been extended with free service until 15th March 2022, as well as free cancellation, and free connections.

We’re also aware that some customers are waiting pending the site surveys that were done last week, and the week before. Unfortunately, due to the state of the underlying duct/pole infrastructure that has not been cleared over several years, these ducts have been found to be filled with silt, roots, and earth/debris. Our plan is to try and clear some of these blockages next week and over the festive period, and we have raised a request to Openreach to also repair any ducts/chambers/poles that are damaged/broken/missing, so that we can continue the progress of those customers who have already signed up for our Launch Offer.

If we’re successful to clear these blockages, we’ll notify those customers for an accelerated installation date.

We should point out that the village of Hindhead is also on Openreach’s FTTP rollout plan for the future, although the operator states that this could take place anytime between now and December 2026, which is disappointingly vague. At least now residents won’t have to wait and Grayshott can claim the first-mover advantage.