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ISP Gigabit Networks Goes Live for Homes in Derby on CityFibre

Monday, December 6th, 2021 (2:16 pm) - Score 672
Gigabit Networks UK ISP

Leicester-based UK ISP Gigabit Networks, which previously only seemed to focus on business connectivity across the Midlands, has now launched into the residential market by hopping on to CityFibre’s new £45m gigabit-capable Fibre-to-the-Premises (FTTP) network in the city of Derby (Derbyshire, England).

CityFibre’s network in the city actually started going live on several other ISPs a few months ago (here), but Gigabit Networks has now joined that group. So far the network builder has, while working alongside contractor J. McCann & Co, laid their fibre outside 8,000 homes and businesses in parts of the Mackworth, Allestree, Mickleover, Abbey, Arboretum and Darley wards of Derby.

Customers can expect to pay from £49 per month for their top unlimited 930Mbps package with uploads of 100Mbps on an 18-month term, which rises to £69 per month if you want symmetric speeds. On top of that there’s a £49 one-off installation fee, which also covers the cost of their included router and postage. A Mesh WiFi option is also available.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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12 Responses
  1. Davie says:

    Is this the first non-symetrical offer on CityFibre? Disappointing, I’m sorry CF allow this. It’s their USP. I guess Openreach will be happy!

    1. Buggerlugz says:

      Problem is Virgin set the precedent. Providing a measly 10Mbps upload, now all the fibre networks will do the same given the chance.

    2. anonymous says:

      It is strange indeed but nothing to do with Virgin Media. Corresponds with Openreach offerings. Neither VM or Openreach have ever had symmetrical broadband tiers available. In VM’s case all about their network’s capabilities and is part of why they’re moving to symmetrical full fibre.

      VM are constrained by their network for now. Openreach aren’t constrained as much on FTTP and choose to be so asymmetrical for commercial reasons. These guys are doing likewise.

      Pretty sure VM sell more than 10Mb upstream. That’s like claiming they only offer 100 down – pay more, get more. https://www.virginmedia.com/broadband/speeds

    3. Mark Jackson says:

      CityFibre’s FTTP is GPON (ISPs may promote symmetric speeds but it’s not ideal for their setup) and the ISP above is giving people the option of asymmetric or symmetric speed uploads, rather than either or. All of that seems fine. You can choose.

    4. anonymous says:

      So they do. I’d happily pay the extra, though of course people’s mileage may and will vary, especially if on a strict budget.

    5. New_Londoner says:

      A £20 per month saving if you don’t need symmetrical speeds seems very reasonable, especially when most people do not currently have a need for gigabit upload speeds (or download for that matter, but that’s another story). It will be interesting to see what percentage of customers opt for the saving and what percentage go for a symmetrical package.

  2. Paul Shawcross says:

    Interesting to see Zen have changed the way they advertise the CityFibre services.
    900 Mbps Average download speed
    100 Mbps Average upload speed
    450 Mbps Minimum Guaranteed Download

    It was 900/900 when i signed up

    1. John says:

      I’ve been speaking with their support and they’re adamant that their speeds are asymmetric which I thought must be incorrect but now I’m wondering if they have changed and now offering a limited upload.

    2. Mark Jackson says:

      Zen have done that intentionally, but it will be updated in the not-too-distant future. As I understand it, the uploads aren’t actually capped on their CityFibre packages, but they advertise them that way due to more of an admin issue to do with Ofcom’s Speed Code of Practice and the limited data on real-world speeds for CF’s services.

    3. Jim Sefton says:

      Mark, if that is the case that it is uncapped, what about the statement that they will provide a symmetric service for an extra £20? Surely that doesn’t make sense?

  3. James says:

    Seems pricy for the CityFiber network and that’s without paying extra for the symmetrical speeds.

    Asymmetric speeds are a big disappointment, not so bad on Gigabit plans as its usual 100Mbs but on a 100/10 connection that upload speed is poor, is this a trend we are going to start seeing as CityFiber’s network expands?

  4. ChrisC says:

    As of today 13 Feb 2021, Zen still shows 100mbit upload for Leicester, which is a cityfibre area (no openreach FTTP presence at all).

    Also reports of Zen sales staff saying they no longer offer 900/900 on cityfibre.

    Are you sure Mark or someone fed you lies trying to keep up positive PR?

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