BT Set to Create 2,800 New Jobs in Digital, But Mostly in India

Telecoms and UK broadband giant BT has today announced that it plans to grow its “in-house Digital talent” resource to 6,300 people (up from 3,500 at 1st April 2022). The majority will be brought on board by April 2024, but only around 1,000 of the new colleagues will come from the UK and the rest (1,800) will be recruited in India.

Most of the new UK recruits will go to BT’s hub sites in Birmingham, Manchester, Bristol, Belfast, Ipswich and London, with the majority being based outside London. As for India, the operator will recruit approximately 1,800 new colleagues, centred around BT’s existing hubs in Bengaluru and Gurugram.

The new roles span product management, software engineering, cloud, design, data, AI and machine learning and agile delivery. All of this is said to be part of BT’s plan to “greatly accelerate” their Digital transformation, with the goal of bringing more core digital expertise in-house. The new recruitment drive will include “up to 400 diverse entry talent hires … [including] graduates, apprentices, women returners and others.”

Mark Murphy, BT’s Director of HR, Digital, said:

“We’re hard at work transforming the way BT engages with talent as we add to the type of people we want in the heart of this new business unit. New arrivals will be immediately contributing to the progressive, collaborative, transformative ‘Digital Way’ at the heart of how it works.”

BT added that their FY23 financial outlook remains unchanged by all this, as the incremental costs associated with these hiring plans are said to be offset by a reduction in their reliance on subcontracted labour.