Broadband ISP Fibrus Retains Buyout and Price Promises for 2023

Infracapital-backed UK ISP Fibrus, which is building a new Fibre-to-the-Premises (FTTP) broadband networks across Northern Ireland and the North of England, has today pledged to retain their existing policy against mid-contract price rises and their buyout promotion to help new customers leaving their old provider.

In short, the ISP has “guaranteed that it will not increase its prices mid contract“. Meanwhile, for customers in connectable locations who are currently still stuck in a contract with another broadband provider, Fibrus is offering to buy them out of their existing packages as part of the switch (we assume there’s a limit on this, but couldn’t see one).

Customers of Fibrus typically pay from £39.99 (discounted to £19.99) per month for an unlimited 150Mbps (30Mbps upload) package with an included router and free installation, which rises to £59.99 (discounted to £44.99) per month for their top 1000Mbps (300Mbps upload) tier on a 24-month contract term. The service discounts may vary between different parts of their build.

Dominic Kearns, CEO of Fibrus, said:

“At Fibrus, we are committed to our loyal customers and promise not to increase their prices mid contract, unlike what we are seeing for the players that dominate the market.

We understand the importance of spending certainty for customers in these difficult times. We also offer contract buy-outs for those who are looking to benefit from our full fibre broadband at really affordable prices. It’s safe to say that the only hikes we’ll be focusing on are the ones that benefit our communities, much like our recent charity hike.”

At present the provider has already deployed their full fibre network – using a mix of commercial build and public investment – to around 200,000 premises across parts of Northern Ireland and the North of England. But the operator is aiming to reach a total of 1 million premises over the next 3 years (by Q1 2026), including around 400,000 premises in Northern Ireland, with the rest from England and Scotland.