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Broadband ISP Aquiss Introduce CityFibre Based FTTP Packages

Thursday, Apr 18th, 2024 (7:46 pm) - Score 2,360
aquiss uk isp

Shropshire-based UK ISP Aquiss has this evening announced the launch of their first home broadband packages based off CityFibre’s national Fibre-to-the-Premises (FTTP) network (here), which will complement their existing range of Openreach-based services.

The provider, which will shortly be celebrating their 18th year of trading, are initially only introducing two packages – a 150Mbps (average speed) entry-level tier for £38 per month (£19 for the first three months of service) and a 900Mbps option for £42 per month (£21 for the first three months of service).

NOTE: CityFibre aspires to cover up to 8 million UK premises (funded by c.£2.4bn in equity, c.£4.9bn debt and c.£800m of BDUK subsidy) – c.30% of the UK – by the end of 2025 (here). The network currently covers 3.5 million UK premises (3.2m as Ready for Service).

All packages include symmetric service speeds, unlimited usage, a 12-month minimum contract term, a pledge of no mid-contract price rises, free activation, a static IPv4 address and static IPv6 addresses (/56). The catch is that new customers are expected to supply their own broadband router, which is not included.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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11 Responses
  1. Avatar photo Jonny says:

    They seem to be purposely positioning this as a home service, is that deliberate since CityFibre differentiate which premises are homes and which are businesses when deciding on the ISPs that can service each.

    1. Avatar photo Martin Pitt - Aquiss says:

      Hi Jonny,

      We are supplying both Home and Business versions of the products, with the business having an improved SLA experience from CityFibre

      Business circuit offerings can be found https://www.aquiss.net/cityfibre-business-fttp-packages/

  2. Avatar photo Logan says:

    Congrats Martin, any news on greater then 1Gbps on both Openreach or CityFibre

  3. Avatar photo Taras says:

    “The catch is that new customers are expected to supply their own broadband router, which is not included”

    That really isn’t a catch…….

    1. Avatar photo Jordan says:

      How so? The average customer will need a router and will not have one, like us nerds do.

    2. Mark-Jackson Mark Jackson says:

      The reality today is that not including a router with your broadband package has become the exception, rather than the rule.

    3. Avatar photo Ivor says:

      aquiss’s customer base well may be of the kind that doesn’t want one & that’s why they’ve gone that way, but as a general point:

      a freebie device that works perfectly well for 99.9% of users and use cases is more attractive than asking users to supply their own, which might not work as well and is a support hassle for most ISPs.

      simply isn’t the case that ISP=always bad and DIY=always good.

  4. Avatar photo NE555 says:

    They now brand their services as “Pure Fibre”, “City Fibre” or “Hybrid Fibre”:

  5. Avatar photo Chris C says:

    I just recently joined as a new customer and noticed my Dream Machine picks up my WAN connection as CityFibre? I’m connected via FTTP Openreach ONT.

    1. Avatar photo NE555 says:

      Yes, Aquiss use Entanet/Cityfibre LNS equipment and IP address blocks for their Openreach services.

    2. Avatar photo Ben says:

      So, erm, what does Aquiss do? Presumably more than just the billing?

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