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Freedom Fibre Secures Fifth ISO Certification in ISO9001

Monday, Apr 15th, 2024 (1:16 pm) - Score 480
Freedom Fibre Female Engineer with Tablet

Equitix-backed network operator Freedom Fibre, which has already deployed their full fibre (FTTP) broadband ISP network to cover 300,000 UK premises and aspires to cover 2 million premises, has today announced that they’ve secured their fifth ISO certification with ISO9001 for quality management standards.

For those who many not know, ISO certifications are somewhat of a seal of approval from a third-party body, which represents a series of global standards developed and published by the International Organisation for Standardisation (ISO). The idea is that by securing these companies can show that they’re safe, reliable and of good quality for particular tasks, features, management and / or services etc.

NOTE: Freedom Fibre was originally backed by £111m from Equitix and has been working to cover parts of Cheshire, Greater Manchester and Shropshire in England and North Wales. TalkTalk is one of their key ISP partners, but they also sell via the Fusion Fibre Group, Squirrel Internet and LINK Broadband.

Until today, Freedom Fibre had already secured ISO certifications for occupational health and safety (ISO45001), environmental management (ISO14001), information security management (ISO27001) and business continuity management (ISO22301). The addition of quality management (ISO9001) gives them five ISO standards, which is more than the vast majority of alternative broadband networks in the UK have been able to attain.

The provider has been working to secure most of the above over the past two years or more as part of their ‘Freedom to Grow‘ project, which the provider believes helps to highlight their “growth, commitment to excellence, and goal to be one of the UK’s key players in the Altnet market.”

Rick Byers, FF’s Chief Risk Officer, said:

“I am pleased to announce the achievement of our ISO9001 certification after many months of hard work in enhancing our business processes. Our goal was always to focus on organising and optimising our processes in line with our business goals, and (if we did that correctly) the ISO9001 certification would be a positive by-product, so it is great to see that our work has met this standard.

Not only does ISO9001 show that we maintain quality at the root of our work, but it also gives us the ecosystem to ensure we maintain this level of quality in the future. This has a massive positive impact on our customers, our investors and the Freedom Fibre team.”

The Quality Management Systems ISO 9001 standard is generally designed to help company’s improve customer satisfaction levels, internal efficiency and process consistency.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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