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Sky Glass and Sky Stream OS v1.3 Update to Add New UK Features

Wednesday, Apr 17th, 2024 (4:42 pm) - Score 8,720

Sky (Sky Broadband) has today announced plans to deploy the next major new update (Entertainment OS v1.3) for the operating system firmware (software) that underpins their broadband-based Sky Glass and Sky Stream pay TV platforms, which will introduce a variety of new features when it begins rolling out in the next few weeks.

The last big update, EOS v1.2, began rolling out in July 2023 (here) and introduced various features, such as the ability to fast-forward and rewind using your voice, as well as more personalisation for playlists, tailored viewing recommendations via the movie / TV genre rails and bug fixes etc.

The next EOS v1.3 update, which is due to start rolling out to existing customers from May 2024, will similarly introduce various new features, such as Auto Game Mode, enhanced voice control options and lower latency (i.e. quicker response times) on Sky Sports Main Event.

Entertainment OS 1.3 Features

Auto Game Mode levels up gameplay

  • Good news for gamers, Auto Game Mode is launching on Sky Glass which uses Auto Low Latency (ALLM) to offer a more responsive gaming experience for casual players. Simply plug in your console and Sky Glass will automatically switch to Auto Game Mode.

Add actors to your Playlist

  • Add your favourite actors to your playlist, and then easily find movies and TV shows they’ve been in to watch whenever you want. Soon, football fans will be able to follow their teams to enjoy the latest matches all in one place.
  • Simply press the + button on the remote whilst browsing for people in the UI, e.g. from the new Cast & Crew rail on the show page, or search for your favourite people and add from there. When a person has been added, you can find them within a ‘People you follow’ rail within the playlist section.

“Hello Sky, add to Playlist”

  • You’ll be able to use your voice to add movies and shows to your playlist. Simply go to the show or movie page and say, “Hello Sky, add to playlist” to save things you want to watch later.

Sky Sports Main Event soon to be available in Low Latency

  • Sky Sports Main Event viewers will soon be able to watch the channel in Low Latency, reducing the time between the action on the pitch and watching on your Sky Glass or Stream. Latency has been reduced by over 20 seconds, which means you can now watch your favourite sports faster than many other streaming services.
  • Sky Sports Main Event viewers will be able to watch sports in Low Latency over the coming months, before being rolled out to other Sky Sports channels this year.

Show Page to show Rotten Tomatoes ratings

  • Show pages will feature Rotten Tomatoes scores to save the hassle of googling a rating before jumping into a movie, as well as a range of new icons.

Enjoy all your favourite shows and movies with subtitles

  • All Ultra HD on demand content, including Sky Nature shows and blockbuster films, will have the option for subtitles by the end of the summer – a feature already available on HD
  • Coming soon, Audio Description, a popular feature on our TV channels, will also be available on video on demand content

In addition, customers who also make use of Sky Live (Sky’s smart camera) will be able to enjoy three new or updated motion games in the shape of Basketball Knockout, Tennis Smash: Racketville and the ability to enjoy a two-player music rhythm game of Starri.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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25 Responses
  1. Avatar photo James says:

    Sky store movies not in alphabetical order
    Channel 4 app crashes when you go back 10 seconds or fast forward to the end of a program
    channel 5 app the same
    Playlist on Eurosport Superbikes misses the program completely. No way to watch it back.
    And the sky stream is sooooo slower to respond…new hardware please .

    1. Avatar photo 10BaseT says:

      Unlikely this is a hardware issue. Most likely it is software made in Hong Kong, India.

  2. Avatar photo Rich Branston says:

    Sky Q playback controls when you first start playing a recording (HD, not just UHD recordings) were made extremely unresponsive in an update in the last few months. Sometimes the playback UI appears partially or not at all for a few seconds before disappearing and user input isn’t recognised for the many seconds this happens.

    I got a v1 2TB Sky Q silver box replaced with a v2 thinking the old hard disk was on its last legs but it’s just the same!

    1. Avatar photo Rich Branston says:

      Actually the v2 box has a fun ‘feature’ where it spins the cooling fan up to max when first powered or auto restarting itself in the early hours of the morning. Maybe designed to blow the dust and cobwebs out regularly but probably just poor fan control in the early startup process. My condolences to light sleepers with one of these boxes near their bed.

    2. Avatar photo Random Precision says:

      SkyQ! This is about Glass and Stream updated OS

    3. Avatar photo 125us says:

      How is that relevant to the article?

  3. Avatar photo Simon Tunstall says:

    But will they address the freezing issue. Which they blame slow broadband yet I have over 50gb

    1. Avatar photo Jack says:

      How much are you paying for the 50GB connection and which ISP?

    2. Avatar photo Matt says:


      If you’re going to question someone for mixing up Mb and Gb in a condescending way, at least make sure you don’t make the same mistake with bytes (capital B) and bits (small b).

  4. Avatar photo James Higgins says:

    I have sky glass searching on netflix freezing all the time.plus the colour black his awful on my TV .wud have stopped with sky q loads of faults with sky glass

    1. Avatar photo Random Precision says:

      I’ve got 4 Stream Pucks and they work without major issues, yes the odd reboot but then I had to reboot Q at times due to glitches. I waited until the pucks were available as I didn’t want Glass, also the PQ on Stream is superior to Q both UHD and HD.

      I don’t regret getting rid of Q in the least.

    2. Avatar photo Bob says:

      Black is not a colour.

    3. Avatar photo Chris says:

      If black looks more like grey try changing the contrast on the tv.

      your tv supports Dolby vision try watching a Dolby vision show on Netflix and see if the colour black still looks wrong.

      If it does phone sky and get them to sort it or replace it.

  5. Avatar photo 10BaseT says:

    Did anyone tried it abroad over the site to site vpn at home?

  6. Avatar photo John Proton says:

    Some people have a lot of money to waste!

    1. Avatar photo Random Precision says:


    2. Avatar photo Cognizant says:

      More sinful is wasting time making daft comments!

    3. Avatar photo Barney says:

      John 8:7-11

  7. Avatar photo Terry Lynch says:

    Is Bluetooth private listening ever coming to Sky Stream ?

  8. Avatar photo Bob says:

    I see it has gone very quiet on the Freely Streaming service. The PR release stated was to commence in Q2 but there Web site is still no more than a holding page with no more information

    1. Avatar photo Random Precision says:

      That’s because we’re only in Q1 of the financial year……not the calendar year.

    2. Avatar photo XGS says:

      Sky’s financial year runs January 1st to December 31st, Random. Still most of Q2 to go of course.

    3. Avatar photo Anonymous says:

      Bob, it’s coming. Its not canned.

    4. Avatar photo Bob says:

      Freely has nothing to do with Sky and the Press Release was clearly quoting calendar year

    5. Avatar photo XGS says:

      Apologies. Given the article is about Sky Glass and Sky Stream I thought this comment would be related to Sky.

      We aren’t even 3 weeks into calendar Q2. It runs until the end of June.

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