BT Correcting Error in Online A-Z Phone Book Directory
Telecoms giant BT has confirmed to ISPreview that they’re aware of an annoying error that impacted many entries in a couple of the online .PDF (Adobe Reader) versions of their A-Z Directory of Business & Residential Listings (phone book), which have recently begun to replace the old printed Phone Book.
In this case, the issue stemmed from the fact that BT had accidentally added an extra zero (0) on to the end of all the residential listings for places like Horsham (here), which is now in the process of being corrected “as soon as possible“.
Suffice to say that if you’ve already downloaded some of the affected listings then it might be wise to try again in a few days and, hopefully, by then it will have been resolved to give the correct numbers again. Credits to one of our readers (Hywel) for pointing out the mistake.
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Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Just had a look, seems to be a very widespread error!
How that got missed and signed off is absolutely ridiculous.
Ah well, at least if you have an emergency you can still dial 9990.