Rural broadband operator and UK ISP Voneus, which has spent the past few years rolling out a gigabit-capable fixed wireless access (FWA) and full fibre (FTTP) network across poorly served areas, has today informed staff about a fresh round of redundancies after “market conditions” meant it was “no longer possible” to continue their previous pace of deployment.
The development follows shortly after the provider dropped out of the Government’s £12m (state aid) Project Gigabit contract for Mid West Shropshire (here) and suffered a spate of complaints about their legacy network (here). Voneus had previously been aspiring to cover 370,000 UK premises via their gigabit-capable broadband network, although today’s update notes that they have now passed the 100,000 premises milestone.
Naturally, the operator is not immune to the challenges being faced by many other alternative broadband networks in today’s market, such as the pressure from high interest rates, rising build costs and strong competition from rivals etc. Instead, Voneus has today informed ISPreview that they’re adapting their “operating model” to focus less on build and more on commercialisation of what they’ve already built. Similar strategies have been adopted by many other altnets.
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A Voneus Spokesperson told ISPreview:
“Since its founding in 2011, Voneus has made impressive strides in establishing itself as a leading provider of rural broadband in the UK, recently passing the milestone of 100,000 gigabit-enabled premises.
Due to market conditions, it is no longer possible for this network roll-out to continue at the same pace. As a result, Voneus is adapting its operating model to focus on enhancing customer service as well as continuing to grow sales and revenue. This shift in focus will involve a strategic reorganisation which is likely to result in some redundancies.
The company remains active on potential strategic growth opportunities through mergers and acquisitions and to secure funding for future network deployment.”
The company’s most recent accounts, which cover the year to 31st March 2023, revealed that the group is being funded by up to £250m from its investors and was home to a total of 156 employees (up from 121 in 2022); but we understand their latest figure is just under 300. Voneus also reported a turnover of £3.29m (2022: £2.72m), gross profit of £942k (2022: £1.39m) and a loss for the year of -£14.47m (2022: -£8.82m).
UPDATE 1:06pm
Voneus has informed ISPreview that they will continue to complete the fibre builds that are in-plan and remain committed to improving and maintaining their existing FWA (wireless) networks. For example, their plan to deploy a gigabit wireless network in Carmarthenshire (here) is now underway and “will be completed“.
The operator couldn’t yet say precisely how many jobs will go, but we understand the figure will be less than 100.
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Not surprising given the recent articles about them Here:- https://www.ispreview.co.uk/index.php/2025/01/gcon-pumps-extra-6-2m-into-uk-gigabit-broadband-isp-voneus.html and https://www.ispreview.co.uk/index.php/2024/12/voneus-drops-out-of-project-gigabit-broadband-contract-for-mid-west-shropshire.html
I’d be stuck on not so good FTTC if not for them laying down FTTP so in my opinion they are golden. And although Customer Service is office hours only (!) they are brilliant (when they are in that is).
I have worked with Voneus as a consultant and then an employee since 2017 – when we had about 25 members of staff!
It was privilege to work with the four founders and help connect rural communities.
I left my position as Head of Commercial last July, and this is very sad news indeed.
I wish all my former colleagues the best of luck – they are great and passionate people.
My wife’s parents are still waiting to be connected to their FTTP network after over 2 years… Good that the existing FWA is giving them ~100 Mb/s down and 50 Mb/s up.
Being an ISP such as Voneus benefits from scale, and since it’s relatively easy in the UK for ISPs to also leverage BT Wholesale to expand, I always wonder what the reasoning is behind not leveraging BTW to both acquire scale and improve brand recognition.
Even if you’re focused on building in your niche, it probably doesn’t hurt to get more customers on the side using the openreach infrastructure.
They have completed installation in Dankshire town, and it is apparent that some are taking it up.
Sadly, no information on the other half, no idea if they are on or off plan. OR have installed on a new estate, but no further to my knowledge.
The forgotten part has a combination of ducts, poles and OR fibre infrastructure.
Dropping out of a BDUK contract, would this be down to BDUK paying after the job is completed, which may result in a cashflow issue?
Annoyingly getting info from them is exceedingly difficult.