
Network operator and UK ISP CommunityFibre, which has invested c.£1bn to deploy a 5Gbps speed full fibre (FTTP) network across 1.342 million homes (inc. 185k businesses within 200 metres of their network) – mostly in London, has today announced a “record year” of annual revenue growth (up 48% to £113m) and their customer base hit 429,000 (up 26% for a take-up rate of just under 32%).
The provider’s preview of its annual results to the end of 2025, which aren’t currently scheduled to be published until September 2026, also revealed that they’d reported an adjustment in earnings before interest, tax, depreciation and amortisation (EBITDA) to £49.8 million, up by an impressive 530% from 2024. The company has been EBITDA positive since April 2024 and expects to be “cash flow positive before financing costs in H1 2026“.
CommunityFibre added that their OpEx (Operating Expenses) were also 12% lower year-on-year despite rapid customer growth, a positive wholesale launch with VodafoneThree and customer satisfaction. “As London’s fastest and second fastest provider with a new wholesale partner in the pipeline, Community Fibre expects continued growth throughout the year,” said the announcement.
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Graeme Oxby, Chief Executive Officer of CommunityFibre, said:
“Community Fibre is converting rapid customer growth and great customer service into strong financial results. These results are important to the wider Altnet industry, as it supports the Government’s desire to bring viable competition to the UK broadband market. Community Fibre has proven that new broadband competition can not only be financially sustainable in the long run, it can also deliver meaningful advantages to UK society.”
The provider has come through somewhat of a rough patch due to the rising cost of build, strong market competition and high interest rates (a common challenge in the market). All of this previously caused a slowdown in network build and related redundancies (here and here), which resulted in CF pivoting their strategy to focus more on growing customer uptake (commercialisation). So far that appears to be working for them.
The flip side of this is that today’s results preview doesn’t include any detail on the other side of their accounts, such as in terms of debt and losses etc.
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Unfortunately, their outsourced South African ‘customer support’ is appalling.
Fascinating to compare. While Netomnia has less than half the cost of building the network and continues to expand, CF is aggressively pushing take up more to pad numbers for what is clearly expected to be a sale this or next year, but at the expense of future sustainability in the business by not doing any more expansion.
Total Revenue: £113 million (up 48% from £76m in 2024).
Adjusted EBITDA: £49.8 million (a 530% increase from 2024’s ~£8m).
Premises Passed: 1.342 million (The build remains paused, focused strictly on London and existing footprint).
Number of Customers: 429,000 (a 26% year-on-year increase).
Estimated Net Debt: £780 million (Calculated based on previous drawn debt of £714m plus the £125m facility added in late 2024, offset by strong cash flow from EBITDA).
Net Debt per Premises Passed: £581.22 (slight increase from £505 as debt was drawn to reach the “Ready for Service” state for the final footprint).
Average Revenue Per User (ARPU):
Calculation: £113m (Total Revenue) / 382,500 (Average Customers for the year) = £295.42/year.