
The SIM-only UK mobile provider spusu, which holds a virtual operator (MVNO) agreement via BTWholesale to harness EE’s national 4G and 5G network, has today confirmed that it will continue its existing price freeze for the third consecutive year until at least 2027.
Currently, spusu’s SIM-only plans continue to start from £4.90 per month (5GB of data and unlimited calls/texts etc.), rising to £14.90 for 100GB of data. But it’s worth pointing out that these are all monthly rolling plans and so the issue of mid-contract price hikes, which plague many of the market’s largest players, is perhaps less of an issue. But the continued certainty over future pricing is certainly welcome.
“We know how important it is for people to have confidence in their monthly bills,” said Christian Banhans, UK Managing Director of spusu. “This is especially heightened at the start of each year after the Christmas rush. We want to assure our customers that their mobile bill with spusu won’t contribute to any worry because our prices remain frozen. Our commitment to putting our customers first is evident with our continued price freeze.”
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One thing that they do lack is the ability to change your price plan in the online account.
took me about 10 mins to change plan via their whatsapp support once – actually I stayed on the same plan, but got £1 discount. 😉
More disincentive to raise prices when your customers can give you a minutes notice to leave.
Been with Spusu a few months now, on their lowest package as a backup line for when I’ve got poor signal on my main number – ported in a number after trying the service out first, the customer service was so quick and helpful, sorted in one email. So far very impressed.
Great network, refreshing as they also have a good customer support team via WhatsApp. Got my number ported over in about three days.
More than halved my monthly cost vs EE
4 months in with absolutely no issues
If any issues do arise the fact it’s a monthly rolling contract is amazing!!!!