Thirteen UK ISPs Awarded Uswitch 2026 Broadband Excellence Accreditation
Comparison site Uswitch.com has announced that 13 UK Internet Service Providers (ISP) have today been awarded with its 2026 Broadband Excellence Accreditation, which is more than double last year and are said to reflect the ongoing regional deployment of full fibre networks.
Apparently, the providers were all measured against a fixed set of criteria: broadband speed, including symmetrical upload speeds; network performance; provision of the latest routers, including multigig-capable models suited to busier households and blocks of flats; customer support; and how effectively complaints are resolved (no raw data was provided to show this scoring). Providers are also expected to hold a Trustpilot rating of at least 4.3 out of 5. The criteria apply equally regardless of a provider’s size, and “applying is free“.
The accreditation seems to be positioned as a way to address the problem with brand reputation and trust, which can hamper take-up by consumers. According to an Opinium survey of 2,000 adults, which was conducted during April 2026, some 23% of respondents selected “Choosing a brand I know and trust, even if it costs slightly more” as the most important factor when choosing a new ISP.
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The 2026 Broadband Excellence Accreditation Providers
4th Utility
CommunityFibre
Fibrely
Hyperoptic
MTH Networks
Onestream
Rise Fibre
Squirrel Internet
Toob
Trooli
YouFibre
Zen Internet
Zzoomm
Take note that the network availability for these providers will vary across the UK, due to the use of different underlying networks. Regular readers will quickly note the absence of any major fixed broadband providers, although several of the above providers do sit more in the medium-sized provider territory (e.g. YouFibre, CommunityFibre, Hyperoptic and Zen Internet).
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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FYI, a small typo in headline.
Oops.. fixed.
“Thirdteen”?
Good grief, Zzoomm is there, I don’t believe it.
I am happy with Zzoomm, but there have been a few issues according to other people.
Onestream is included… now I know this is nonsense!
Seriously, just read Trustpilots’ one star reviews- they sound a bit like The Eagles… Hotel California “You can check out any time you like, but you can never leave!
I looked at onestream, when Plusnet was pushing me to F?TTP and I did not want to go and also increase price and stick me in a 24-month contract.
At the time Onestream had FTTC, for £24 a month, a 12-month contract. Zzoomm offered me 12 months for the same price on their FTTP network. So after a bit of iffing and affing I went for Zzoomm.
But not sure what Onestream is like, but as long as they gave me a decent connection for a decent price, that was all I wanted. I also looked at Now broadband. They also offered 12 months, £24 a month on FTTC,.