
Alternative network operator and gigabit broadband ISP Trooli, which has deployed their full fibre (FTTP) network to cover 480,000 premises across parts of England and some of Scotland, have this week reported their annual results to the end of 2025 and revealed that total turnover increased 27% to £11.82m (2024: £9.28m). But losses took a big bite.
The altnet’s infrastructure is currently found in various towns and large semi-rural villages across parts of Berkshire, Buckinghamshire, Cambridgeshire, Dorset, East Sussex, Hampshire, Kent, Norfolk, Suffolk, West Sussex and Wiltshire in England. Not to mention some bits of North Lanarkshire, South Lanarkshire and Fife in Scotland (formerly part of Axione UK’s network – here).
At the time of writing the full results from Agnar UK Infrastructure weren’t yet available to download (this usually includes some additional details) – expected in the next few days, but Companies House have made Trooli’s direct accounts available (here). The results reveal that the operator also suffered a hefty loss for the year, after taxation, of £23.28m (2024: £717k) – partly reflecting the ongoing expansion of their network and onboarding of new retail ISPs.
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However, it’s worth noting that Trooli’s operating loss was more balanced and totalled £11.78m (2024: £10.92m), while gross profit increased by 32% to £7.16m (2024: £5.42m) and the company ended the year with fixed assets of £136.1m (2024: £115m). But the latter falls to just £2.19m for net assets (2024: £25.48m).
Finally, the average monthly number of employees, including directors, during the year fell slightly to 211 (2024: 220).
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That will please BTIvor, The more Alt network lose the better for him and his shares,
Hopefully, Trooli and others will get more money coming in.
“BT Ivor” actually lives in a Trooli area and wonders if there’s actually anyone connected to it here. On my regular constitutionals I see Openreach (wonderful, brilliant, trailblazing) and Cityfibre (ick) grey boxes on people’s houses, but never Trooli.
Also their green cabinet, presumably containing the OLT, is ridiculously large compared to even the largest variant of Openreach FTTC cabinet.
Oh come on, the Openreach CBT and pole based splitters and mini cable reels are NOT attractive!
Even more so with the handwritten Openreach graffiti on the splitter unit (must be connection point refs?).
At least Cityfibres are on a black rectangle box looking tidy (in the areas I have seen Cityfibre)
@FANNY ADAMS, the Openreach CBT on the pole outside my house looks awful, the fibre sticks out of it, the Zzoomm CBT have a nice box on it. Saying that the top of the pole looks a mess, too many cables coming from it and I doubt a lot of then is not even used now.
Around where I live, Trooli are in serious head-to-head competition with Openreach, who have done a lot of inertia selling, from what I see from the pole splitters in my area. Of course, I went with Trooli (900Mbit/s @ £30/m).
Hopefully, they will last long enough to survive the inevitable shake-out though I’m not optimistic.
On my road I see more Trooli fibre connections than Openreach for now. 5 trooli , 1 for open reach and 1 for Virgin media. That’s pretty lousy for 30 houses but likely standard.
Does help when your there 2 years ahead of Openreach, However I’m not in a rush to go back to an open reach connection and one of the big boys with a slower connection.
The same with Zzoomm around here being head-to-head with Openreach, the problem is, Openreach has an advantage that people are already with well-known ISPs and a lot of them will just change from FTTC to FTTP with their same ISP.
Most people will not know any difference and not realise they can be on a better network and a lower price, that is if they care about Zzoomm being a better network.
“better” is subjective of course. The average altnet would not be “better” for me, because I’d probably be stuck on CGNAT and are more likely to have dubious routing, CDN performance and other issues that you won’t get with an established firm.
I additionally treasure the superior resiliency of well built infrastructure which very few of Openreach’s “competitors” are able to provide (and those that do often rely on Openreach to do it for them anyway).
I don’t particularly care about saving a couple of quid a month, and unlike most of the people who post on this website, I don’t obsess over symmetric speeds.
@Ivor – as regards CGNAT I think you are conflating ISPs with the wholesale network. CGNAT is at the ISP layer – admittedly a lot of Altnets are vertically integrated, meaning that the ISP and network operator are one and the same. Speaking as someone who works for a wholesale Altnet, I have some insight into how the sector operates, and the (interesting) differences between the operating models.
Others have that insight too.
Most altnets (essentially anyone other than Cityfibre) offer wholesale as a paper exercise to comply with subsidy requirements. They don’t expect to see any wholesale customers and probably prefer that it stays that way since they would get more revenue from a direct customer.
I believe Trooli does have Zen (a large but not major ISP) as a wholesale customer, but in areas such as mine where Zen can also use Openreach or CityFibre, who do you think gets the order if I were to sign up?
I was thinking specifically of “ZZzzzoooozozozozooaozoom” (or whoever its spelt) when I wrote that reply. AFAIK there are no other ISPs on that network.
>> where Zen can also use Openreach or CityFibre, who do you think gets the order if I were to sign up?
You could enter your post code in Zen’s availability checker. I would be genuinely interested to know! Here we have Openreach and CityFibre and Zen only show CityFibre options for me. I’m guessing they’ll just show whatever is cheaper.
Would Trooli love to see Ad47uk buy some BT shares and Zzoomm over to Openreach like Ivor. One more time, tell us how you were on Plusnet for nine years, and only moved because they wanted you to change to FTTP on a 24 Month contract. The really old stories are the best!!! Who is on a 24 Month FTTP contract now with Zzoomm???