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Broadband Outages on Shetland After Second Subsea Fibre Break in 3 Months UPDATE

4th October, 2025 (5 Comments)

Customers of ISP Sky Broadband, Vodafone and possibly others on Shetland, which is a remote UK subarctic archipelago that resides north of the Scottish mainland, started suffering from a loss of internet connectivity yesterday after the main SHEFA-2 (Faroese Telecom) subsea fibre optic cable suffered damage on Friday; the second time in 3 months.

Virgin Media UK Give TV Customers Free Access to Kids Channels During Oct 2025

3rd October, 2025 (5 Comments)

Customers of broadband ISP Virgin Media (O2), specifically those who also take their pay TV service and have children, may like to know that the provider will be offering free access to their premium children’s TV channels throughout the whole of October 2025 “at no extra cost“.

Broadband ISP Aquiss Launch UK FTTP Broadband Packages via Gigaclear

3rd October, 2025 (5 Comments)

Shropshire-based UK ISP Aquiss this week appears to have added yet another alternative network to their platform after reaching an agreement to sell packages to homes and businesses covered by Gigaclear’s full fibre (FTTP) lines, which primarily cover rural premises across various parts of England.

Sky and RM Tech to Improve High-Speed Fibre Connectivity for UK Schools

3rd October, 2025 (0 Comments)

Education technology provider RM Technology and Sky Business Wholesale (Comcast) have signed a new partnership. The move aims to provide a fully resilient, high-speed connectivity solution for schools across the UK by leveraging Sky’s network to deliver a 100Gbps-ready, fibre-first network.

BT Completes £1.9m Full Fibre Build for Swansea Bay City Deal

2nd October, 2025 (7 Comments)

The Swansea Bay City Deal’s Digital Infrastructure Programme has today announced the completion of their £1.9m Full Fibre Infrastructure Build project with BT, which has helped to upgrade 69 key public sector sites with “future proofed” broadband connectivity.

Internet disconnection and broadband ISP information on uk computer screen

Study Claims Half of Brits Face Broadband Disruptions Twice a Month or More

2nd October, 2025 (29 Comments)

Mobile and internet provider giffgaff has today published the results of a new 3Gem survey of 2,000 UK adults (conducted during Sept 2025), which claims to have found that 53% of respondents face “broadband disruptions” at least twice a month and the average Brit spends nearly 50 hours a year troubleshooting poor internet connectivity.

VeloxServ Add Gigaclear’s Rural UK Broadband Network to Wholesale Platform

2nd October, 2025 (0 Comments)

The independent wholesale broadband and leased-lines aggregator, VeloxServ, has today announced that they’ve added Gigaclear’s rural full fibre broadband network to their platform as part of a new supplier partnership. The move gives partners (ISPs etc.) access to yet another alternative network, the fourth new supplier partner they’ve onboarded in 2025.

video gamer playing on computer by 123rf

Vodafone and Nokia Trial Lag Busting L4S Tech on Live Home Broadband Link

2nd October, 2025 (7 Comments)

Telecom giant Vodafone and strategic supplier Nokia have today revealed that they conducted their first real-world trial of “lag-busting” L4S (Low Latency, Low Loss, and Scalable Throughput) technology on a “live home broadband fibre [FTTP] connection“. The trial was able to significant reduce the delay (latency) time during gaming and videoconferencing by 94%.

Gov Encourages Pension Firms to Invest in UK Science, Tech and Digital

2nd October, 2025 (12 Comments)

The UK Government has today launched a new Innovation Cluster Map, which forms part of a fresh drive to encourage pensions firms to commit more of their private investment toward the country’s science and technology sectors, which could include anything from research into new vaccines and medicines to AI or future satellite broadband technologies etc.

Emtelle and Highland Broadband Hand Shake

Emtelle UK Expands Fibre Supply Deal to Support Highland Broadband

2nd October, 2025 (0 Comments)

Fibre optic network supplier Emtelle UK, which is a global manufacturer of blown fibre, cabling and ducted solutions, has today announced that they’ve “deepened” their existing partnership with altnet ISP Highland Broadband (formerly Lothian Broadband) to help accelerate their roll-out of full fibre (FTTP) infrastructure across Scotland’s rural communities.

O2 UK Nokia Massive MIMO Paddington Mast

O2 to Boost UK 5G Mobile Performance with New Nokia Massive MIMO Tech

2nd October, 2025 (6 Comments)

Mobile operator O2 (Virgin Media) has today announced the deployment of a “first-of-its-kind” mobile Giga Site in Paddington (London), which utilises Nokia’s latest dual-band massive MIMO (Multiple-Input Multiple-Output) tech to boost 5G mobile broadband performance and network capacity. The plan is to deploy 1,000 more of these during 2026.

EE to Expand 5G Standalone Mobile Cover to 99 Percent of UK Population by 2030

2nd October, 2025 (12 Comments)

Broadband ISP and mobile operator EE (BT) have today announced that they’re aiming to expand the population coverage of their latest 5G Standalone (5GSA) mobile network to reach 99% of the UK by the end of FY30. The move appears to be a reaction to VodafoneThree’s (Vodafone and Three UK) target (here) of achieving the same outcome by 2034.

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Broadband Disrupted Near Durham UK After Vandals Cut Fibre Optic Cables

2nd October, 2025 (13 Comments)

A number of homes, businesses and several network operators, including Netomnia (Youfibre, Brsk) and Openreach (BT), were impacted yesterday outside the City of Durham after vandals gained access to a chamber and cut vital fibre optic cables; disrupting local broadband connectivity for a protracted period.

Virgin Media UK Increases Mid-Contract Price Hikes to £4 and Refreshes Bundles

2nd October, 2025 (25 Comments)

Mixed news for customers of Virgin Media’s broadband and pay TV services today. The provider has decided to follow BT’s (inc. Plusnet and EE) recent move (here) by increasing their existing mid-contract pricing policy to adopt an annual rise of £4 (monthly) each April (up from £3.50). But Netflix is now included in more of their broadband and TV bundles.

Mobile Operator Lebara UK Finally Starts Introducing eSIM Support

1st October, 2025 (20 Comments)

Mobile operator Lebara, which harnesses Vodafone UK’s mobile virtual network operator (mvno) platform, today finally confirmed to ISPreview that they had begun rolling out eSIM (Electronic SIM) support in a phased manner. But initially this will only be available to new customers joining with an Apple iPhone Air, although support will soon expand.

Broadband ISP Brillband Launch WiFi 7 Routers as Standard on UK Plans

1st October, 2025 (16 Comments)

Glasgow-based full fibre broadband ISP Brillband, which was acquired by AllPoints Fibre Networks (APFN) back in October 2024 (here) and sells packages to homes over the same wholesale platform, has today announced that “every new Brillband customer” will receive their next-generation Wi-Fi 7 router as standard. No price hikes needed.

O2 UK and Freshwave Expand 4G Small Cells in Perth, Scotland

1st October, 2025 (0 Comments)

Mobile network operator O2 (Virgin Media) and partner Freshwave have today revealed that they’ve expanded their 4G mobile (mobile broadband) network coverage in the centre of Perth (Scotland). This has been achieved via the deployment of six new 4G outdoor small cells.