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Virgin Media UK Contractors in Wrexham Attract More Complaints

15th September, 2019 (0 Comments)

The Offa Community Council in Wrexham (Wales) is to lodge a complaint with the main town council after local residents in several areas complained about Virgin Media’s “terrible” street works, which had been left like a “snails tail” and some driveways were inaccessible for over a week.

Customers of UK ISP Plusnet Face Several Months of Backdate Bills

15th September, 2019 (1 Comment)

The fallout from last year’s troubled migration to a new billing platform has continued after broadband ISP Plusnet confirmed that, in yet another blunder, their system failed to take payments from hundreds of customers for a period of several months. As a result some subscribers are about to be hit with a large backdated bill.

Government to Water Down 2025 Full Fibre for All UK Target – Become Gigabit

14th September, 2019 (49 Comments)

Several industry sources have indicated to ISPreview.co.uk that they now expect the Government to water down Boris Johnson’s (Prime Minister) pledge to cover the United Kingdom in “full fibre” (FTTP) broadband by 2025, which will instead be replaced by “gigabit” or “gigafast” terminology (i.e. delivery by more than just full fibre).

Openreach Establish New Board to Boost Full Fibre in Wales

13th September, 2019 (7 Comments)

Network access provider Openreach (BT) has today established a new Cymru Wales Board, whose members include engineers and support staff from across the country. The board’s primary purpose will be to provide guidance and direction to the organisation, not least to help its rollout of FTTC and FTTP broadband ISP networks.

Opensignal Find UK Still Slowest for 5G Mobile Broadband Speeds

13th September, 2019 (11 Comments)

Crowd-sourced analyst firm Opensignal has today updated their early real-world benchmarks of 5G based mobile broadband networks across 12 countries (i.e. those that have launched the service), which reveals that the United Kingdom remains the slowest of the early adopter countries (599Mbps UK vs 1815Mbps USA).

O2 UK Launches Unlimited 4G Mobile Broadband Data Plans

13th September, 2019 (39 Comments)

After Three UK led the way, followed by Vodafone, then EE and today mobile operator O2 has become the last of the major UK providers to launch its own “Unlimited Data” (mobile broadband) tariffs for 4G and future 5G customers, which are available on both their Custom Plans and SIM-only contracts from £33 a month.

Study Shows Benefits of 5G and Full Fibre to UK Local Authorities

13th September, 2019 (1 Comment)

A new piece of research from Oxera, which was commissioned by the Broadband Stakeholder Group think-tank, has helped to highlight some of the benefits (better employment, increased economic activity etc.) that UK Local Authorities could expect if they help to rollout 5G mobile and “full fibre” broadband.

Devon and Somerset UK Scrap Gigaclear FTTP Broadband Contract

12th September, 2019 (35 Comments)

In yet another major upset the Connecting Devon and Somerset (CDS) project has today taken the decision to end their contract with “full fibre” broadband ISP Gigaclear, which last year suffered significant delays that set some parts of their rollout back by around 2 years. Sadly efforts to agree a revised plan were not successful.

Entanet CEO Elsa Chen Now Cityfibre’s Chief Customer Officer

12th September, 2019 (3 Comments)

Fibre optic UK network builder Cityfibre has announced that the CEO of their sibling business connectivity focused ISP Entanet, Elsa Chen, has been appointed to the new role of Chief Customer Officer. Elsa will now be responsible for CF’s end-to-end customer experience strategy across all market verticals.

UK Ranks 36th in Global Study of Mobile Network Performance

12th September, 2019 (3 Comments)

Crowdsourced data analysis firm Tutela has today published the results of their Global Mobile Experience Report, which ranks 167 countries by measuring the quality of their 3G and 4G based mobile networks (e.g. O2, Three UK, EE and Vodafone). Overall the United Kingdom placed just 36th.

Network Rail Hampers Gigaclear’s FTTP Broadband in Berkshire

12th September, 2019 (11 Comments)

Fibre optic ISP Gigaclear UK, which is working to rollout a new 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network in rural Berkshire, appears to have suffered another local setback after Network Rail refused permission to run optical cable over one of their bridges near Binfield.

Vodafone UK Deploys Ultrafast 5G Mobile to Gatwick Airport

12th September, 2019 (10 Comments)

Mobile operator Vodafone UK has announced that their new 5G network, which is capable of ultrafast mobile broadband speeds, has just been deployed to cover the South Terminal building at Gatwick Airport. The North Terminal is set to follow by early 2020.

Openreach Put the Brakes on Future UK G.fast Broadband Plans

11th September, 2019 (49 Comments)

Openreach (BT) has today informed ISPs that they are holding off giving any further guidance on future build plans for their hybrid fibre G.fast “ultrafast broadband” (100Mbps+) technology, which means that under the existing rollout they will only cover 2.73 million UK premises by March 2020.

Cityfibre Bringing FTTH Broadband to Social Housing in Scotland

11th September, 2019 (6 Comments)

Fibre optic network builder Cityfibre has reached a new access agreement (wayleave) with several housing associations in Scotland, which means that residents of social homes in two Scottish cities – Aberdeen and Stirling – may soon be able to access a new 1Gbps Fibre-to-the-Home (FTTH) broadband ISP network.

UK ISP Aquiss Moves to Retire ADSL Broadband Packages

11th September, 2019 (9 Comments)

Shropshire-based UK ISP Aquiss has today announced that they intend to withdraw their old copper line ADSL and ADSL2+ based broadband packages from 31st December 2019. Existing customers will continue to be supported but their main focus will now be on fibre-based FTTC, FTTP / FTTH and GPON products.

Isle of Wight ISP WightFibre Bundle New TV Service via netgem.tv

11th September, 2019 (1 Comment)

Cable and full fibre broadband ISP WightFibre, which serves homes and businesses on the Isle of Wight (South Coast of Hampshire, England), has entered into a new partnership that enables them to supply a TV service based off the netgem.tv video streaming and set-top-box platform.

Kent UK Extend Fibre Broadband Rollout and Boost Gigabit Vouchers

11th September, 2019 (3 Comments)

The Kent County Council in England has confirmed that 1Gbps capable Fibre-to-the-Premises (FTTP) broadband from Openreach (BT) is set to reach an additional 5,000 rural premises. On top of that they’ve boosted the value of the UK Government’s rural Gigabit broadband vouchers from £1,500 to £2,500 per household.