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DCF Summarises Progress of UK Telecoms Operators Toward Net Zero

15th November, 2024 (4 Comments)

A new report from the Digital Connectivity Forum (DCF), which is an industry think-tank for the Government, has summarised how much progress the UK telecoms (broadband, mobile etc.) market has made with respect to sustainability and Net Zero (i.e. the goal of an organisation to remove as many carbon emissions as they produce) – with nearly all of the major operators having set targets.

BT Wholesale Investigating One Touch Switch Problems with UK ISPs UPDATE2

14th November, 2024 (12 Comments)

BT Wholesale, which supplies a number of UK ISPs with broadband services, has confirmed to ISPreview that they’re investigating an issue with consumer switching between providers via the One Touch Switching (OTS) process that appears to have been introduced on Monday and is disrupting some ISP switches and internet connections.

Broadband Networks Zzoomm and Freedom Fibre Ponder UK Merger UPDATE

14th November, 2024 (21 Comments)

Alternative broadband network builders Freedom Fibre and Zzoomm, both of which have been rolling out 10Gbps capable Fibre-to-the-Premises (FTTP) networks across different parts of the country, are reportedly holding “detailed discussions” about a possible future merger, which could create a network that covers over 500,000 premises.

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Clarus Networks Deploys Starlink Broadband Across Scotrail Trains

14th November, 2024 (4 Comments)

Communications provider Clarus Networks has today announced that they’ve teamed up to use Starlink’s (SpaceX) global network of ultrafast broadband satellites in Low Earth Orbit (LEO), which will be used to help bring improved internet connectivity to ScotRail’s trains and related commuters across the highlands of Scotland.

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GoCompare Claim 9.5 Million UK Homes Paying for Unneeded Broadband Speeds

14th November, 2024 (32 Comments)

A new survey from comparison site Go.Compare, which used data gathered from YouGov and other sources, has claimed that 34% of respondents (equated to 9.5 million households) are paying for broadband speeds “they don’t need“. This is said to be equal to an estimated £53m spent on “unused speeds” each month (or £637m a year).

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Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE

14th November, 2024 (18 Comments)

Mobile operator O2 (Virgin Media) has done something rather crafty by creating a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy, which is designed to answer calls in real-time from fraudsters and then keep them on the phone and away from customers for as long as possible – wasting them time and money.

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Dispute Erupts Between UK ISP Onecom and Eve VoIP Partner

14th November, 2024 (0 Comments)

Hampshire-based business broadband and cloud provider Onecom, which is backed by LDC and the Ares Management Corporation (here), has caused some concern among their partners after notifying them of an ongoing dispute with their supplier of eve Services (KM Telecom) that threatens to disrupt some services.

Seven More 4G Mobile Mast Upgrades Go Live Across Rural Wales

14th November, 2024 (6 Comments)

The UK government (DSIT) has this morning announced that seven more 4G (mobile broadband) mast upgrades have gone live across North, South West and West Wales as part of the £1bn Shared Rural Network (SRN) project. The work will benefit parts of Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park and Bontgoch.

Virgin Media and nexfibre Add 9,000 Witham Homes to UK FTTP Network

13th November, 2024 (2 Comments)

Broadband network operator nexfibre, which shares some of their parentage with retail ISP partner Virgin Media (O2), has announced that they’ve extended their 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) network to cover 9,000 additional homes in the Essex (England) town of Witham.

Ycorp Launch New Data-only eSIM Driven UK Mobile Operator Ymobile

13th November, 2024 (20 Comments)

A new UK mobile operator called Ymobile (Ycorp) has officially launched today and claims to be the United Kingdom’s “first data-led, eSIM MVNO“, all while claiming to offer users a “simpler, more streamlined and environmentally friendly” alternative to traditional mobile networks.

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Rural ISP Fusion Fibre Group Expands UK Broadband Cover via PXC

13th November, 2024 (0 Comments)

Rural network builder and ISP Fusion Fibre Group (formerly FACTCO), which has built a number of its own FTTP broadband networks for various communities, has today moved to expand their availability across the UK by signing a new wholesale agreement with PlatformX Communications. PXC was formerly known as TalkTalk Wholesale before the demerger (here).

ISP TalkTalk Loses Over 300,000 UK Broadband and Fibre Customers

13th November, 2024 (22 Comments)

Debt-troubled UK broadband ISP TalkTalk recently published their group accounts for the year to 29th February 2024, which reveals that their on-net customer base (fibre FTTP/C and broadband) fell again to 3.6 million (down from 3.94m in 2023). But their Ethernet (leased lines etc.) base grew to 75,000 (up from 69,400).

Altnet ISP LightSpeed Broadband Cuts UK Prices in Half for Black Friday

13th November, 2024 (0 Comments)

New customers looking to join alternative network provider LightSpeed Broadband, which has built a gigabit-capable broadband (FTTP) network across 250,000 premises in the East of England, may like to know that the ISP are offering 50% off the price of all 24-month packages from 150Mbps up to 2000Mbps (the discount period lasts for 12-months).

EY Survey Claims UK Homes Prepared to Swap from Fixed Broadband to 5G

13th November, 2024 (10 Comments)

EY has today published their annual digital home survey of 2,500 UK consumers, which among other things reveals that the cost-of-living crisis has prompted 34% to consider “more economical broadband options” and 5G mobile is increasingly becoming a substitute for traditional home broadband (33% of households are prepared to switch to this, up from 29% in 2023).

Lyca Mobile Partners with Sim Local to Improve Travel eSIM Plans

12th November, 2024 (4 Comments)

Mobile operator Lyca Mobile, which is a virtual network operator (MVNO) on EE’s platform in the UK, has partnered up with global eSIM provider Sim Local to offer “high data plans” (mobile broadband) as a regional eSIM option in the UK, France, Ireland, Sweden, the Netherlands, Portugal and the US (Lyca also offers eSIMs across its network of 23 countries).

Mobile Operator Smarty Launches UK Black Friday Discounts

12th November, 2024 (0 Comments)

New customers looking to join Smarty, which is a virtual mobile operator (MVNO) on Three UK’s national network, may like to know that they’ve kicked off their Black Friday deals, such as by doubling the data on their £10 per month 40GB plan to 80GB and offering 15GB for £7 per month (an extra 7GB).