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Major UK Phone Providers Agree to Crackdown on Scam Calls and Fraud

5th Nov, 2025 (12 Comments)

A new landmark Telecommunications Charter has today been agreed between several of the UK’s leading broadband, mobile and phone providers, which commits BT (EE), Virgin Media (O2), VodafoneThree, Tesco Mobile, TalkTalk, Sky (Sky Broadband) and the Comms Council UK to a “crack down on scam calls and fraud“. A sub-charter also exists for B2B phone services.

INCA Continues Work to Standardise Wholesale Full Fibre Among UK Altnets

4th Nov, 2025 (1 Comment)

The Independent Networks Co-operative Association (INCA), which represents many of the UK’s alternative broadband networks, has today provided a progress update on their work to standardise wholesale access (‘Wholesale Standards Initiative‘) and make it easier for retail ISPs to purchase services from such operators.

5G FWA to MDU Broadband Connection BBForum

New Spec Looks to Make 5G Fixed Wireless Broadband Viable for Blocks of Flats

4th Nov, 2025 (2 Comments)

The Broadband Forum has published a new technical report that outlines how multiple tenants and apartments (MDU – Multi-Dwelling Units) could receive gigabit broadband connectivity through a single 5G based Fixed Wireless Access (FWA) network connection, not least by reusing some of the building’s existing infrastructure.

eSIM.net Launch eSIM Using iOS 26’s Automatic Travel Activation Feature

4th Nov, 2025 (7 Comments)

Virtual mobile provider eSIM.net, which specialises in offering travel eSIMs (embedded SIMs) for roaming use, has launched a new travel eSIM – Global64 – that claims to be “the first” to take advantage of Apple’s latest iOS 26 innovation — automatic travel SIM activation.

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Vodafone UK Launch New Together Discount on Mobile and Broadband Bundles

4th Nov, 2025 (4 Comments)

Telecoms giant Vodafone (VodafoneThree) has just refreshed their “Together” discount, which now also offer new savings to families that combine (bundle) their unlimited Pay Monthly mobile (4G / 5G) plans with one of their fixed line full fibre broadband packages (supplied via Openreach, CommunityFibre or CityFibre). Savings of up to £636 are being promoted.

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Business ISP 4Com Criticised Over UK Broadband and Phone Contracts

4th Nov, 2025 (7 Comments)

Bournemouth-based communications, IT and broadband provider 4Com has come in for criticism from some of their UK customers, who have complained about being hit by dramatically higher prices than they originally agreed over the phone. Sadly, business-to-business contracts lack many of the same protections as consumers enjoy, leaving some small firms in a dire situation.

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Gov Push Ofcom to Tackle Mid Contract UK Broadband and Mobile Price Hikes

4th Nov, 2025 (27 Comments)

The Secretary of State for Science, Innovation and Technology (DSIT), Liz Kendall, has now joined the chorus of displeasure at O2’s recent decision (here) to increase their annual mid-contract price rises beyond what customers agreed when they signed-up. In response, the minister has directed Ofcom’s CEO, Dame Melanie Dawes, to “look at in-contract price rises again“.

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Giffgaff Expands Full Fibre Broadband Availability to Include Chester UK

3rd Nov, 2025 (4 Comments)

Mobile and internet provider giffgaff, which is owned by Telefónica UK (VMO2), has today informed ISPreview that their recently launched (here) full fibre broadband products for homes – powered by nexfibre and Virgin Media’s networks – have now been made available to people living in the Cathedral City of Chester (Cheshire, England).

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Openreach Expand Project Gigabit Broadband Build in Staffordshire and Lancashire UK

3rd Nov, 2025 (3 Comments)

Network operator Openreach (BT) has issued a progress update on their ongoing roll-out of a new Fibre-to-the-Premises (FTTP) based broadband ISP network in rural parts of Staffordshire and Lancashire (England), which forms part of their Project Gigabit contracts with the government (these entered the construction phase earlier this year).

Guernsey Switches Off Copper Network as Full Fibre Rollout Nears Completion

3rd Nov, 2025 (1 Comment)

Mobile and broadband operator Sure has today started the process of switching off their old copper line telecoms (phone and broadband) network on the English Channel Island of Guernsey, which comes as the network operator’s roll-out of a new gigabit-capable full fibre (FTTP) network on the island nears imminent completion.

Virgin Media O2 Appoint Kate Dohaney as CEO of UK Mobile Provider giffgaff

3rd Nov, 2025 (0 Comments)

The parent(s) of mobile network operator giffgaff, which is controlled by Virgin Media and O2, have today announced that outgoing Chief Executive Officer (CEO), Ash Schofield, who announced he was stepping down back in July 2025 (here), is to be replaced by Kate Dohaney.

Ofcom Warns UK Phone Providers to Ensure Customers Can Contact 999

3rd Nov, 2025 (6 Comments)

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are meeting their obligations concerning the need to ensure access to emergency calls (e.g. 999 and 112). The move comes after a string of broadband and VoIP providers, including BT, Gigaclear and Vonage, were fined over various related failings (here, here and here).

Sean Royce, outgoing CEO (L) Mark Bowden, incoming CEO (Centre), Martin Cook, Incoming CFO (R)

Boss of UK Rural Broadband ISP Quickline Exits as New Top Team Formed

3rd Nov, 2025 (2 Comments)

The current CEO of alternative rural broadband provider Quickline, Sean Royce, has today announced that he’s retiring after nearly 5 years leading the business and is to be replaced by their Chief Transformation Officer, Mark Bowden. At the same time, the provider has promoted Martin Cook to Chief Financial Officer (CFO).

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O2 UK Reach Grim Milestone as Mobile Network Blocks 1 Billion Scam Texts

3rd Nov, 2025 (3 Comments)

Mobile operator O2 (Virgin Media) has today revealed that over 1 billion scam text messages have been blocked by their network and prevented from reaching customers. The provider is now calling on the government to ensure that their forthcoming Fraud Strategy helps to tackle this by empowering law enforcement with the tools and resources needed to crackdown on the problem.

Virgin Media O2 Integrate Neutral Host Small Cell into Live UK 5G SA Network

3rd Nov, 2025 (2 Comments)

O2 (Virgin Media) has partnered with IONX Networks to become one of the first mobile operators in the UK to successfully integrate a neutral host Small Cell into their live 5G Standalone (SA) core network, which supports the ongoing expansion of their new ultrafast mobile broadband service (currently available to more than 70% of the population).

October 2025 Progress Update on BT 10Mbps UK Broadband USO

3rd Nov, 2025 (2 Comments)

ISP BT has published the biannual (October 2025) progress update on their delivery of Ofcom’s somewhat unpopular 10Mbps Universal Service Obligation (USO) for broadband. The provider has so far helped to build a USO connection to over 8,553 premises (up from 8,411 in April 2025), with 186 further builds in-progress (down from 349).

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Falkland Islands Government Grants Licence for Starlink Satellite Broadband

3rd Nov, 2025 (4 Comments)

The Falkland Islands Government (FIG) has, after plenty of confusion and debate earlier in the year (here and here), finally granted a VSAT Broadband Connectivity Licence to SpaceX’s Starlink service. The move allows homes and businesses on the remote islands, which are a British Overseas Territory, to take an ultrafast internet service via Starlink’s satellite network.