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Broadband ISP Zen Internet Suffers UK Network Outage UPDATE3

18th Apr, 2024 (21 Comments)

Some of Zen Internet’s broadband ISP customers are this afternoon being affected by a “NATIONWIDE OUTAGE“, which appears to have started at around 11:30am today and is currently still ongoing. BT also saw a small increase in complaints at around the same time, but Zen appears to be suffering from the biggest impact.

Colt Expands Reach to 7 New UK Cities via CityFibre’s Network

18th Apr, 2024 (0 Comments)

Network operator Colt (Colt Technology Services) recently revealed (here) that their metro fibre optic broadband and Ethernet network has been expanded to reach 7,000 more on-net sites through their long-running partnership with CityFibre, which is deploying a full fibre network across a significant chunk of the UK.

Sky Glass and Sky Stream OS v1.3 Update to Add New UK Features

17th Apr, 2024 (25 Comments)

Sky (Sky Broadband) has today announced plans to deploy the next major new update (Entertainment OS v1.3) for the operating system firmware (software) that underpins their broadband-based Sky Glass and Sky Stream pay TV platforms, which will introduce a variety of new features when it begins rolling out in the next few weeks.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th Apr, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

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MS3 Gain Access to Build FTTP Broadband into Hull’s Apartment Blocks

17th Apr, 2024 (6 Comments)

Network operator MS3, which is rolling out a new open access (wholesale) full fibre gigabit broadband network across 30 locations in the UK (mostly East Yorkshire and Lincolnshire), has today announced that they’ll be able to tackle more residential apartment blocks (MDUs) in Hull after securing a master wayleave (legal land/property access) agreement.

Nexfibre Builds FTTP Broadband to 1 Million Extra UK Premises UPDATE

17th Apr, 2024 (12 Comments)

Network operator nexfibre, which shares some of the same parentage as Virgin Media (VMO2), has this morning announced that they’ve extended their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband ISP network to cover 1 million UK premises passed (Ready for Service), which is up from 830,000 in December 2023.

iD Mobile Launch “New” Fixed Price SIM Only Plans with No Annual Price Hikes

17th Apr, 2024 (17 Comments)

Low-cost UK mobile operator iD Mobile (Currys), which uses Three UK’s national 4G and 5G network via a virtual operator (MVNO) partnership, has today claimed to be launching a “new” set of fixed price SIM Only mobile plans that pledge not to hike their prices each year by the rate of inflation.

Wessex Internet Engineers in front of Tractor with Fibre Drum Dec 2023 PR

Rural ISP Wessex Internet Scoops Win at 2024 Countryside Alliance Awards

17th Apr, 2024 (0 Comments)

Rural UK ISP Wessex Internet, which is rolling out a full fibre gigabit broadband network across isolated parts of Dorset, Wiltshire, Hampshire and Somerset in England, has celebrated after they won the Rural Enterprise category for the South West region of the 2024 Countryside Alliance Awards.

Ofcom UK Updates 5G Mobile Auction Design for 26GHz and 40GHz

16th Apr, 2024 (6 Comments)

The UK telecoms and media regulator, Ofcom, has today issued several updates to their planned auction design for releasing a large chunk of millimetre wave (mmW) radio spectrum frequency in the 26GHz and 40GHz bands, which will be used by mobile operators to deliver faster 5G (mobile broadband) services – mostly in urban areas.

B4SH Engineer and Jeremy Hunt MP Inspect FTTP Cabinet

UK Chancellor Jeremy Hunt Visits Broadband for Surrey Hills Project

16th Apr, 2024 (15 Comments)

The UK Government’s Chancellor of the Exchequer and local MP, Jeremy Hunt, has visited and praised the Broadband for Surrey Hills (B4SH) project for having worked with volunteers to help bring full fibre (FTTP) gigabit broadband to nearly 1,000 premises in a remote rural area of Surrey (England).

Virgin Media Business Wholesale Commits to UK Price Freeze

16th Apr, 2024 (11 Comments)

The wholesale division of Virgin Media O2 Business (VMO2), which supplies other UK broadband ISPs and network operators with connectivity services, has today informed their partners that they will not be raising prices for new business or existing services across all products throughout 2024.

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Virgin Media O2 Use Starlink for UK Mobile Backhaul in Rural Areas

16th Apr, 2024 (10 Comments)

Mobile network operator O2 (VMO2) has begun harnessing SpaceX’s global network of Starlink ultrafast broadband satellites in Low Earth Orbit (LEO), which are being used to help provide mobile backhaul (data) capacity to boost mobile services in some of the United Kingdom’s remotest locations (e.g. sites in the Scottish Highlands).

Council Study Sees Positive Impact of Vodafone UK’s 3G Switch Off

16th Apr, 2024 (37 Comments)

Mobile network analyst firm Streetwave and the Northumberland County Council (NCC) in England have released the findings of an interesting study that monitored the effects of Vodafone’s recent 3G switch-off in the region. The study found this resulted in a small to modest boost in 4G/5G coverage and mobile broadband performance.

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Ookla Test UK 5G Mobile Speeds of Samsung S24 vs iPhone 15

15th Apr, 2024 (14 Comments)

New data from Ookla‘s popular broadband connection testing service, Speedtest.net, has revealed how well Samsung’s Galaxy S24, S23 and S22 family perform for 5G based UK mobile broadband speeds vs Apple’s latest iPhone 15 family. Overall, the S24 comes out as the fastest, but experiences may vary.

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Freedom Fibre Secures Fifth ISO Certification in ISO9001

15th Apr, 2024 (0 Comments)

Equitix-backed network operator Freedom Fibre, which has already deployed their full fibre (FTTP) broadband ISP network to cover 300,000 UK premises and aspires to cover 2 million premises, has today announced that they’ve secured their fifth ISO certification with ISO9001 for quality management standards.

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Ofcom Raise Automatic Compensation Payouts for UK Broadband Woes

15th Apr, 2024 (15 Comments)

The UK telecoms, internet and media regulator, Ofcom, has recently increased the payment amounts issued to consumers under their automatic compensation system, which requires some broadband ISPs to compensate customers (cash or bill credits) for internet connectivity mishaps and installation delays.

Hints of Large UK Broadband Merger Between Netomnia and Brsk

15th Apr, 2024 (23 Comments)

Industry sources have indicated to ISPreview that two prominent alternative network operators, Netomnia (YouFibre) and Brsk, both of which have deployed a significant amount of Fibre-to-the-Premises (FTTP) broadband infrastructure to cover UK homes and businesses, could be set to merge their networks in the near future.