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Three UK Suffers Third Major Mobile Outage in Four Days UPDATE3

12th Feb, 2024 (57 Comments)

Mobile operator Three UK has today suffered a third major network outage in the space of four days, which began at around 10:30am today and seems to have been largely resolved by 12:30pm. The latest outage attracted many more complaints than the previous event and also impacted customer services (probably due to being swamped by calls).

Virgin Media, Fibrus and Vodafone Top nPerf UK Broadband Speed Survey

12th Feb, 2024 (8 Comments)

European benchmarking firm nPerf has just published the results from their annual 2024 crowdsourced study into UK fixed broadband ISP performance, which finds that subscribers of Virgin Media, Fibrus and Vodafone enjoyed the best internet connection performances over the past year.

Virgin Media O2 UK Adopt Hiya AI to Tackle SPAM and Fraud Calls

12th Feb, 2024 (12 Comments)

Broadband ISP and mobile operator Virgin Media and O2 have today announced that they’ve become the second major UK telecoms provider, after BT (EE), to adopt Hiya’s AI-based technologies, which can analyse call behaviour in real-time and determine whether to flag an incoming call as ‘suspected spam’ or block fraud.

Calls for Scottish Government to Rethink Rural Broadband Vouchers

12th Feb, 2024 (1 Comment)

The Shetland MSP, Beatrice Wishart, has called on the Scottish Government (SG) to “rethink” the Scottish Broadband Voucher Scheme (SBVS) after it was revealed that only around 3-4% of the c.80,000 homes and businesses eligible for support under this measure had taken it up.

UK ISP G.Network Resumes London Full Fibre Broadband Rollout

12th Feb, 2024 (1 Comment)

Broadband ISP G.Network has this morning announced that they are to recommence the building of their 10Gbps capable Fibre-to-the-Premises (FTTP) network to homes and businesses in four London boroughs, which follows last year’s build pause (here) and redundancies.

BBC iPlayer Scrap Offline TV Show Downloads for Desktop Users UPDATE

12th Feb, 2024 (18 Comments)

Over a decade has now passed since the BBC released its iPlayer Downloads app for PC and Mac users in the UK to “make offline viewing more simple“, which is a useful tool for those who may not always be close to a working broadband connection (e.g. when travelling). But sadly, the desktop download app will soon be no more.

Virgin Media UK Sniffs Deal for TalkTalk’s Consumer Broadband ISP

11th Feb, 2024 (47 Comments)

Ding, ding.. round two. News reports claim that Virgin Media (VMO2) has allegedly revived its interest in a takeover of budget broadband ISP TalkTalk. But this time they’re reportedly focusing much more specifically upon the internet provider’s consumer division.

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ISP WeFibre Pulls Out of Some Rural FTTP Broadband Builds

10th Feb, 2024 (15 Comments)

Several years have now passed since UK ISP WeFibre (Telcom Group) announced its plan to “aggressively” deploy a gigabit-capable full fibre broadband network across rural parts of Northumberland, Cumbria, North West England, and Central and North Wales (here). But some projects in Wales have now been told that the work will not proceed.

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Mobile Operator Three UK Suffers Network Outage UPDATE3

9th Feb, 2024 (83 Comments)

Some of Three UK’s mobile customers are reporting a large network outage, which appears to be hitting sporadically across various different parts of the country. The issue is also known to be impacting users of the company’s Mobile Virtual Network Operator (MVNO) partners, such as Smarty etc.

End of the Line for TV White Space Broadband Tech in the UK UPDATE

9th Feb, 2024 (5 Comments)

The chances of any ISPs deploying long-range TV White Space (TVWS) based wireless broadband networks to serve remote rural UK premises has just significantly declined. Ofcom has given notice that their related device (WSD) authorisation framework is no longer available.

Ofcom Investigate Virgin Media UK Over Digital Phone Migrations

9th Feb, 2024 (21 Comments)

The UK telecoms regulator, Ofcom, has this morning announced that they’ve opened a new investigation into broadband ISP Virgin Media’s migration of customers from analogue to IP-based digital landlines. The case will look at whether they’ve been treating vulnerable consumers correctly and “ensuring uninterrupted access” to emergency services.

Virgin Media UK Has No Plans to Expand Stream’s Availability

9th Feb, 2024 (12 Comments)

Broadband ISP and TV provider Virgin Media (VMO2) has reiterated to ISPreview that it currently has “no plans” to make its relatively new Stream TV service available to consumers on other internet providers, which is despite Sky opting to make their equivalent Sky Stream product available to users on other ISPs since launch.

Three UK Tops Ookla H2 2023 Study of 5G Mobile Broadband Speeds

9th Feb, 2024 (15 Comments)

Internet connection testing firm Ookla, which collects its data via the popular Speedtest.net service, recently published their latest Q3-Q4 2023 (H2) study into the performance of 5G based mobile broadband networks in the United Kingdom and found that Three UK continues to deliver the fastest speeds. But performance has declined.

Quickline UK Bring FTTP Broadband to 4 New North Yorkshire Villages

8th Feb, 2024 (0 Comments)

UK ISP Quickline, which is deploying a gigabit-capable full fibre (FTTP) broadband network across parts of England, has today announced that they’ve just gone live across four more villages in Rural North Yorkshire – Babthorpe and Hemingbrough, near Selby, and Killinghall and Ripley, near Harrogate (total of almost 2,000 premises).

AltNet UK Broadband ISP Connect Fibre Keeps Prices Frozen

8th Feb, 2024 (3 Comments)

Network operator and UK ISP Connect Fibre, which aims to cover 100,000 premises across the East of England with their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, has announced that they’re responding to recent price hikes from rival providers by opting to keep their prices frozen for a second year.

concept of wireless radio Internet. 5G mobile technologies.

Results from BT UK 5G Network Slicing Trial Hint at Future Products

8th Feb, 2024 (19 Comments)

BT (EE) has today announced the outcome of their recent 5G based mobile network slicing trial at their Adastral Park facility. The trial showed how future products could be launched that establish optimised network connections specifically for online Gaming, Enterprise and Enhance Mobile Broadband (eMBB) services.

NOW Broadband Finally Launch UK Full Fibre Plan, With a Catch UPDATE

8th Feb, 2024 (21 Comments)

Customers of Sky UK’s sibling NOW Broadband ISP sub-brand, which is perhaps better known for its associated NOW TV streaming service, may be pleased to know that the provider has finally launched a full fibre (FTTP) package on Openreach’s network. But there’s only one option and to get it you’ll be re-directed to Sky Broadband.