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AltNet UK Broadband ISP Connect Fibre Keeps Prices Frozen

Thursday, Feb 8th, 2024 (12:19 pm) - Score 840
Connect-Fibre-Router-2023

Network operator and UK ISP Connect Fibre, which aims to cover 100,000 premises across the East of England with their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, has announced that they’re responding to recent price hikes from rival providers by opting to keep their prices frozen for a second year.

The operator, which is backed by an unspecified amount of funding from the Foresight Group (here), is currently rolling out their new open access (wholesale) full fibre network – using ADTRAN’s XGS-PON technology – across various locations in Cambridgeshire, Derbyshire, Essex, Nottinghamshire and Yorkshire.

NOTE: Connect Fibre recently won the £33m (state aid) Project Gigabit contract to cover 17,000+ premises in hard to reach rural areas of Derbyshire (LOT 3) – here.

The good news today is that customers of their service will continue to pay the same as they did last year, thanks to the continuation of the current price freeze (a lot of smaller providers are doing something similar). As well as the price freeze, a £5 monthly discount is also being offered on their entry-level 150Mbps Boost package – equating to a saving of £90 over the contract duration (this discount is running until April 1st).

Residential broadband packages now start from £25 per month on an 18-month term for a symmetric speed of 150Mbps (inc. free setup and a WiFi 6 router), which rises to £50 for their top 1000Mbps tier and a promise of “no mid-contract price increases“.

Connect Fibre’s Chief Customer Officer, Deryck Shepherd, said:

“We are committed to affordability and stability in our communities, and stand against what price hikes represent. Our price freeze, coupled with a discount on our entry level 150Mbps broadband service, is testament to our values of faster, fairer, flawless broadband.

This move, however, is not just a response to industry trends. We have always been driven by a belief that connectivity should be reliable, transparent, and affordable for everyone. At a time where the cost of living is rising, we understand the impact an unexpected price increase can have on households. As a community-first provider, we’re proud to offer a service that stands against in-contract price hikes and hidden fees.

This commitment to fairness isn’t only reserved for new customers. We feel just as strongly about our existing customers not being penalised for their loyalty, and always ensure that they’re offered the same discounts at the end of their contract as our new customers receive.”

Plus there’s a 50Mbps social tariff for those on state benefits at £20 per month or £25 for 150Mbps (due to the new discount, this is currently the same price as their regular 150Mbps plan).

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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Comments
3 Responses
  1. Avatar photo Stu says:

    Slow clap ….

  2. Avatar photo Jason says:

    they need to , its not as though customers are flockimg
    to them

  3. Avatar photo yamchiranga says:

    very expensive provide even 500mbps package is overpriced £40 way too much for half of gig what a jokers.

Comments are closed

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