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Virgin Media’s UK Broadband ISP Customers Suffer Email Outage UPDATE5

19th Jun, 2023 (115 Comments)

Customers of UK ISP Virgin Media’s (VMO2) internet service, specifically those that still use their email platform, appear to be experiencing an outage that seems to have started late on Sunday evening. But the majority of people only began to notice it earlier this morning, and the situation is currently ongoing.

Virgin Media O2 UK Extends Nokia Deal for Faster 5G Mobile Kit

19th Jun, 2023 (17 Comments)

Mobile operator O2 (VMO2) has confirmed that they’ve signed a new 3-year extended supplier agreement with Nokia, which will see them continue deploying and upgrading their UK 5G network using Radio Access Network (RAN) equipment (Airscale) from the Finnish company – focused on delivering “increased reliability, performance, and capacity.”

EE UK Boosts 4G Mobile Broadband Capacity in Wimbledon

19th Jun, 2023 (0 Comments)

Mobile operator EE (BT) has moved to upgrade their network coverage and data capacity for residents and visitors to the famous London village of Wimbledon, which involved upgrades to 17 existing 4G and 5G (mobile broadband) sites, as well as the deployment of new Small Cells to improve coverage in busy areas.

BT’s Professor Tim Whitley Scoops King’s Birthday Honours

19th Jun, 2023 (0 Comments)

The annual King’s Birthday Honours (2023) were published at the end of last week, which sadly only included one figure from the United Kingdom’s broadband and telecoms sector. Professor Tim Whitley, a distinguished engineer and BT’s Managing Director for Applied Research.

UK easy Group to Launch easySim for Low Cost Mobile Travel Data

19th Jun, 2023 (19 Comments)

A new mobile operator called easySim.global, which is part of the familiar Stelios-owned group of brands (e.g. easyJet, easyMoney, easyCar) and last existed around a decade ago as easyMobile before vanishing, appears set to launch this summer. But the focus this time will be on giving people low cost travel data all around the world.

Report – Mobile Broadband Can Help to Fight UK Digital Exclusion

19th Jun, 2023 (1 Comment)

A new report from trade body Mobile UK, which represents Three UK, EE (BT), O2 (VMO2) and Vodafone, has helped to highlight how mobile connectivity can tackle the digital divide and encourage more people online. But it also highlights the need for “better Government policy” to complement such efforts.

Sky to Launch 4K Smart Camera for Broadband-based Glass TV UPDATE

19th Jun, 2023 (25 Comments)

Customers of Sky UK’s standalone Sky Glass TV product, which uses your broadband ISP and WiFi connection to stream their on-demand video content and live TV channels directly to Sky’s own brand TV sets (without a satellite dish), may like to know that they will today (or tomorrow) be launching Sky Live – a dedicated smart camera add-on.

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City Focused UK Full Fibre ISP Hyperoptic to Cut Jobs as Build Slows

16th Jun, 2023 (32 Comments)

Network builder and broadband ISP Hyperoptic, which earlier this year revealed that their gigabit-capable “full fibre” (FTTP/B) network had covered 1.15 million UK homes (inc. 275,000 customers), has today announced that they’re proposing to make around 110 redundancies (mostly build engineers) and refocus others to customer-facing roles.

Winning Network Operators of the UK Fibre Awards 2023 Named UPDATE

16th Jun, 2023 (11 Comments)

The second annual UK Fibre Awards event was held yesterday in London, which saw various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements. Some of the winners included Wessex Internet for best rural and overall fibre provider, while CityFibre came top for fibre investment.

Eutelsat Exits the Retail Satellite Broadband ISP Business

16th Jun, 2023 (0 Comments)

European satellite operator Eutelsat, which is also the parent of UK ISP Konnect and bigblu, has announced that it’s reached a deal to sell its European broadband retail activities to an experienced private operator. The move impacts their retail activities in the UK, Ireland, France, Germany, Italy, Spain, Portugal, Poland, Hungary, and Greece.

RM Technology Invests £1m Give More Schools Ultra-fast Broadband

15th Jun, 2023 (9 Comments)

Education technology provider RM Technology has completed a £1m upgrade of its network, which means that all links within their core network will be upgraded to support multi-100Gbps speeds with options to increase to 400Gbps capability in the future.

Austrian Mobile Operator Spusu Launch in UK with Cheap Unlimited Data

15th Jun, 2023 (59 Comments)

One of Austria’s top mobile operators, spusu, has today announced that they’ve launched in the United Kingdom with the aim of challenging the likes of giffgaff, VOXI and SMARTY. As part of that they’re offering customers a discounted unlimited plan (calls, texts and 5G data / mobile broadband) from just £19.90 per month.

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Ofcom to Only Conduct UK Customer Service Surveys Every 2 Years

15th Jun, 2023 (8 Comments)

Earlier this month the UK telecoms regulator, Ofcom, proposed to stop publishing its annual summary of fixed home broadband ISP speeds (here). But they’ve today followed that by proposing to also reduce the frequency of their Comparing Customer Service (CCS) tracker surveys to every other year.

ISP EE UK Launch 1.6Gbps Full Fibre Broadband Plan and WiFi 6 Router

15th Jun, 2023 (76 Comments)

Broadband ISP and mobile operator EE (BT) has today, as previously leaked (here), announced the soft launch of the UK’s first 1.6Gbps Fibre-to-the-Premises (FTTP) package on Openreach’s network and the supporting introduction of a new Wi-Fi 6 capable Smart Hub Plus (Smart Hub 3) router and other kit.

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New UK Ad Rules to Tackle Mid-Contract Broadband Price Hikes UPDATE2

15th Jun, 2023 (22 Comments)

The UK Committees of Advertising Practice (CAP and BCAP) – sister bodies to the Advertising Standards Authority (ASA) – have today set out new guidance for how broadband ISPs and mobile operators should communicate mid-contract prices hikes to consumers, which will make such policies clearer and more transparent.

Telcom Group Boost UK Full Fibre Build with IP Infusion Solutions

15th Jun, 2023 (0 Comments)

Manchester-based network operator and ISP Telcom Group (ClearFibre, WeFibre, HyperCity etc.), which via its sub-brands is building various 10Gbps capable “full fibre” broadband and Ethernet networks across the Midlands and North West of England, has chosen solutions from IP Infusion to help upgrade their network.

BDUK Change Stalls One of B4RN’s Rural FTTP Builds in Cumbria UPDATE

14th Jun, 2023 (13 Comments)

Residents in the Eden Valley (Cumbria) villages of Warcop, Sandford, Coupland Beck, Bleatarn and Ormside have been left angry after the Government’s Building Digital UK (BDUK) agency, which had been due to supply gigabit vouchers to help them get a new full fibre (FTTP) network installed, put their project into limbo.