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Ofcom Blasts NOW and TalkTalk for UK Broadband Complaints – Q4 2024

1st May, 2025 (0 Comments)

Ofcom have today published their latest quarterly (Q4 2024) study of UK consumer telecoms complaints, which shames NOW Broadband (NOW TV) and TalkTalk for attracting the most complaints about broadband, while O2 took the most heat for Mobile and Virgin Media was put on the naughty step for Pay TV services.

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Neos Networks Claim 96 Percent of UK Broadband Altnets Consider Consolidation

1st May, 2025 (4 Comments)

Neos Networks, which operates one of the biggest 34,000km long business fibre networks in the UK – spanning 550 exchanges, 90+ data centres and 600+ Points of Presence (PoPs), has today released the results of new research that claims almost all of the market’s alternative networks (96%) are considering mergers, partnerships and acquisitions with other providers.

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BT Consults on Closure of its Londonderry Office by End of 2025

1st May, 2025 (2 Comments)

Telecoms and broadband giant BT has confirmed that, as part of their ongoing UK programme to modernise and consolidate the number of offices they have – shrinking them from around 300 to just 30 locations, they’ve begun a consultation on the closure of their Londonderry office. The move, which could be implemented by the end of 2025, puts around 140 jobs at risk.

Openreach Win £157m Project Gigabit Broadband Build Contract for Scotland

1st May, 2025 (1 Comment)

The UK Government today confirmed that Openreach (BT) have been formally awarded the £157 million state aid supported Project Gigabit broadband roll-out contract for Scotland (Call off 6). The deal will see the operator extending their full fibre (FTTP) network to cover an additional 65,000 of the hardest to reach rural premises.

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Revolut to Expand from Travel eSIMs into Cheap UK Mobile Operator

30th Apr, 2025 (3 Comments)

Customers of banking and money management app Revolut, which last year launched a limited eSIM based mobile service for roaming travellers (here), has today revealed that they intend to go further by launching a full domestic mobile service for UK consumers with unlimited calls, texts, and data (mobile broadband) at home.

NO! Your Broadband Almost Certainly Won’t “grind to a halt” Today

30th Apr, 2025 (8 Comments)

Over the past few days’, we’ve seen a succession of scaremongering newspaper articles, which appear to warn UK consumers that their wireless routers or broadband may “grind to a halt” during this week’s heatwave. The articles appear to have been triggered by some advice that Virgin Media issued, but the reality is that this week’s weather won’t cause any major broadband issues.

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Primary UK Mobile Operators Beat Virtual MVNOs for Broadband Speed

30th Apr, 2025 (5 Comments)

Network benchmarking firm Opensignal has today published the result of a new study that analyses the performance of Mobile Network Operators (MNOs like EE, O2, Vodafone and Three UK) and then compares that with their many virtual operators (MVNOs like Sky Mobile, iD Mobile, Smarty etc.). Overall, the primary operators deliver faster data speeds than virtual providers.

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Bosses of B4RN, MS3 and Quickline Give Update on UK Broadband Builds

30th Apr, 2025 (0 Comments)

The CEO of ISP Zen Internet, Richard Tang, has today shared three recent interviews with the bosses of several alternative network providers, including B4RN (Tom Rigg), MS3 (Guy Miller) and Quickline (Sean Royce). Each provides a useful progress update on their efforts to deploy full fibre (FTTP) broadband across different parts of the UK.

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The Top Fastest and Slowest UK Locations for Broadband Speed in 2025

30th Apr, 2025 (0 Comments)

New research from Broadband Genie has analysed 348,000 internet speed tests across 1,302 locations in order to identify the top slowest and fastest UK locations for broadband. The slowest location was found to be Lostwithiel in Cornwall (average downloads of 2Mbps and uploads of 1Mbps), while the fastest was South Hetton in County Durham (526Mbps down and 448Mbps up).

Streetwave See Mobile Broadband Coverage Improve Across Mid Wales

30th Apr, 2025 (0 Comments)

Network analyst firm Streetwave, which is using bin lorries to help map the coverage and performance of 4G and 5G mobile (broadband) networks across 113 UK councils, has revealed how much the £1bn Shared Rural Network (SRN) project has helped to improve mobile coverage across mid-Wales over the past 9 months – O2 saw the strongest improvement.

Study Claims UK Broadband Users Could Save £61.1m Monthly by Ditching Landlines

29th Apr, 2025 (6 Comments)

A new study from comparison site Go.Compare has claimed that broadband users who have a landline phone service included in their package could save as much as a combined £61.1m each month – across the UK – by switching to a non-landline deal (roughly £4.1 per month per user). But it’s not always quite so simple.

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BT Opens Final Office in Manchester to Finish UK Workplace Transformation

29th Apr, 2025 (11 Comments)

Telecoms and broadband giant BT today claims to have achieved the final step in their 5-year long “Better Workplace” transformation programme, which has involved modernising and consolidating the number of offices they have (going from around 300 and down to nearly 30 key locations), by opening a new office – the ‘Four New Bailey’ building – in Manchester.

Three Business Launch Large-scale UK eSIM Trial for 50,000+ Businesses

29th Apr, 2025 (2 Comments)

Three Business, the business-to-business arm of mobile network operator Three UK, this morning claims to have launched the “UK’s first large-scale eSIM trial” for over 50,000 business, albeit initially only available to those in the Birmingham and Bristol areas. The trial will allow customers to test Three’s network before making the commitment to switch providers.

April 2025 Progress Update on BT’s 10Mbps UK Broadband USO

29th Apr, 2025 (3 Comments)

UK ISP BT has published their first biannual progress update for 2025 on their delivery of Ofcom’s somewhat maligned 10Mbps Universal Service Obligation (USO) for broadband. The provider has so far helped to build a USO connection to over 8,411 premises (up from 8,248 in Oct 2024), with 349 further builds in-progress (up from 215).

Success as Amazon Lofts First 27 Project Kuiper Broadband Satellites

29th Apr, 2025 (0 Comments)

Online shopping giant Amazon last night succeeded in launching their first batch of 27 ultrafast broadband satellites into Low Earth Orbit (LEO) for Project Kuiper. The platforms were put into space by a United Launch Alliance (ULA) Atlas V 551 rocket that unleashed some 2.7 million pounds (12 megaNewtons) of thrust.

BT Wholesale Launch Teams Phone Mobile for UK Network Partners

29th Apr, 2025 (2 Comments)

Network operator BT Wholesale, which supplies a number of UK ISPs with broadband and other communication services, has today launched a new ‘Teams Phone Mobile‘ service for its partners that combines Microsoft Teams’ collaboration features with EE’s mobile connectivity.

ISP TalkTalk Launch Free UK Broadband Proactive Alerts Tool

29th Apr, 2025 (1 Comment)

Internet provider TalkTalk has today launched a free new tool called ‘Broadband Proactive Alerts‘, which is designed to notify customers about local network issues, “often before they even notice a problem“. But only some of the provider’s customers will be able to benefit from it.