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ISP TalkTalk Launch Free UK Broadband Proactive Alerts Tool

29th Apr, 2025 (1 Comment)

Internet provider TalkTalk has today launched a free new tool called ‘Broadband Proactive Alerts‘, which is designed to notify customers about local network issues, “often before they even notice a problem“. But only some of the provider’s customers will be able to benefit from it.

NOW Broadband Warn UK Customers with Older Routers of New Policy

29th Apr, 2025 (8 Comments)

Customers of Sky’s sibling NOW Broadband (NOW TV) ISP sub-brand, specifically those on their older “part-fibre” (FTTC) based superfast broadband packages, have been informed that their bundled Hubs (routers) are now unsupported and won’t be replaced if they develop a fault. But don’t “worry“, say NOW, because if that happens your service can be terminated or moved to Sky.

O2 UK and Virgin Media Launch Blue Monday Priority Rewards

28th Apr, 2025 (4 Comments)

Existing customers of Virgin Media and O2’s various broadband, mobile, phone and TV packages may like to know that their ‘Priority’ app, which rewards subscribers with various special offers and discounts, has this week launched “Blue Mondays” to give UK subscribers something to smile about at the start of every week with lots of special rewards.

BT Moira Stuart Digital Voice Switchover campaign

Moira Stuart Helps BT Kick Off UK Digital Voice Switchover for Vulnerable Users

28th Apr, 2025 (45 Comments)

Broadband and phone provider BT (EE) has today launched a new campaign with Moira Stuart, a well-known British TV presenter and broadcaster, to help raise awareness around the switch to digital landlines and the forthcoming deadline of 31st January 2027 for vulnerable users.

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First Homes Live on CityFibre’s Project Gigabit Broadband Network in Hampshire UPDATE

28th Apr, 2025 (9 Comments)

Network operator CityFibre has today announced that the first customers have gone live on their new 10Gbps capable full fibre (FTTP) broadband ISP network in Hampshire (England), which is being built as part of their £104m state aid supported Project Gigabit contract (Lot 27) – this aims to reach more than 75,000 extra premises across hard-to-reach rural areas.

Progress on GBP70m Extending High Speed Broadband in Wales Project

28th Apr, 2025 (0 Comments)

The Welsh Government (WG) has moved into the final market engagement phase of their proposed £70m (state aid) “Extending High Speed Broadband Reach in Wales” (EHSBRW) project, which aims to help upgrade broadband for some or all of the remaining 84,000 premises (i.e. those that can’t yet get “superfast” speeds of 30Mbps+).

Octopus-Backed Y Corp Still Looking to Launch UK Mobile Provider

28th Apr, 2025 (9 Comments)

A couple of weekend newspaper reports have stated that the Fern Trading (Octopus Group) backed Y Corporation appears to still be gearing up to launch a new UK mobile operator of their own, which would be backed by a virtual operator (MVNO) agreement with Three UK. But readers of ISPreview will know that they already tried this last year (here) – leaving many early adopters confused.

TOTSCo Target Launch of UK Biz Broadband ISP Switching for Early 2026

25th Apr, 2025 (0 Comments)

The One Touch Switching Company (TOTSCo), which is the industry-led company responsible for helping to implement Ofcom’s solution (One Touch Switching) for easier and quicker UK consumer switching between broadband and phone providers, has this afternoon revealed that they’re aiming to go live with a switching solution for businesses in “early 2026“.

Sky Broadband Max Hub Router and WiFi Max Kit 2023

Support Staff Hint Sky Broadband UK to Replace WiFi Max Kit Next Month

25th Apr, 2025 (15 Comments)

Several customers of UK ISP Sky Broadband have now informed ISPreview that the provider’s support staff have recently notified them about the launch, next month, of new WiFi Max hardware. This appears to reflect both the Sky Max Hub router and the Sky Max Pod WiFi extenders.

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Rural Broadband ISP Quickline Continues UK Price Freeze for 2 More Years

25th Apr, 2025 (1 Comment)

Rural-focused ISP Quickline, which is deploying their own gigabit-capable full fibre (FTTP) and fixed wireless access (FWA) broadband networks across rural parts of Yorkshire and Lincolnshire in England, this week said they were “proud to say our customers don’t have to worry about unfair [price hikes]” after continuing their price freeze.

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BT Group Finally Sells Italian Division to Telecoms Provider Retelit

25th Apr, 2025 (5 Comments)

Telecoms and broadband giant BT Group, which is primarily focused upon and based in the United Kingdom, has continued efforts to reduce their international operations this week by announcing a “preliminary” agreement to sell their sometimes troubled Italian business (BT Italia S.p.A) to Retelit for an undisclosed sum.

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UK Government Confirms Europe-first Ban on SIM Farms

24th Apr, 2025 (18 Comments)

The UK government has today confirmed its intent to ban SIM Farms (both possession and supply) some 6 months after the new Crime and Policing Bill (CPB) receives Royal Assent. The move is designed to better protect the public from fraudsters and scammers who also use the devices for criminal purposes (e.g. sending scam/spam messages and calls to mobile users).

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Royal Borough of Kingston in London to Get New 10km Full Fibre Network

24th Apr, 2025 (2 Comments)

Digital infrastructure firm Boldyn Networks, which is perhaps best known for helping to build a number of open access UK mobile and fibre networks, has been picked by Kingston Council (Kingston upon Thames) in London to build a new 10km long fibre (broadband, Ethernet etc.) network in the royal borough. Virgin Media’s business division will also be involved.

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O2 UK Give Mobile Customers Discount with Xbox Game Pass Ultimate

24th Apr, 2025 (3 Comments)

Mobile operator O2 (Virgin Media) has today informed us that customers of their various Airtime plans can now take ‘Xbox Game Pass Ultimate’ for £14.99 per month and get a £1 airtime saving – offering access to hundreds of games with an annual saving of £12.

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Zen Internet Survey Claims 52 Percent of Brits Still Have a Landline

24th Apr, 2025 (42 Comments)

A new Censuswide survey conducted on behalf of UK broadband ISP Zen Internet, which involved 2,000 nationally representative UK consumers aged 16+ (surveyed during Q1 2025), claims to have found that 52% of Brits still have a landline, yet only 15% use it regularly. But only a third intend to take (or have already) the digital voice alternative when the switchover occurs.

Virgin Media O2 UK Mobile Upgrade Holiday Picture

Virgin Media O2 Reveals Some Internet Traffic Trends of UK Children

24th Apr, 2025 (5 Comments)

Broadband ISP and mobile operator Virgin Media and O2 have this morning revealed new mobile, internet, and TV data showing a weekday afternoon surge in traffic after 3.40PM, as children across the UK reach for screens after school. This is largely driven by TV/streaming, YouTube and homework related activity.

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Full Fibre Broadband ISP Hyperoptic Suffers UK Service Outage

24th Apr, 2025 (0 Comments)

Some customers of city-focused UK ISP Hyperoptic, which since 2011 claims to have deployed an alternative full fibre (FTTP/B) network to reach “more than” 1.73 million homes in parts of 64 towns and cities, appear to be suffering from a sizeable but partial network outage this morning.