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Openreach Name 119 UK Areas for Copper Phone to Fibre Switch – Tranche 12

31st May, 2023 (34 Comments)

Openreach (BT) has today announced the next batch of 119 UK exchanges under ‘Tranche 12‘ of their project to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will also occur once over 75% of premises in each area are able to get FTTP broadband.

BT Has Claimed No Business Rates Relief on UK Rollout of New Fibre

31st May, 2023 (11 Comments)

Back in April 2017 the UK Government allowed broadband networks in England and Wales to claim 100% business rates relief on new fibre infrastructure for a period of 5-years, which is a change that Openreach and other FTTP builders had long sought. So it may come as a surprise to learn that BT has never claimed this benefit.

BT Sport TV Makes Key Football Finals Free to Watch for All

30th May, 2023 (7 Comments)

Broadband giant BT has today announced that they’re making the 2023 UEFA Champions League, UEFA Europa League, and UEFA Europa Conference League finals available to everyone in the United Kingdom to watch for free, whether on TV, online or on mobile.

BT Expands Pilot of UK Digital Voice Service to More Customers

30th May, 2023 (50 Comments)

Broadband ISP BT will this week expand the rollout of their Voice-over-Internet-Protocol (VoIP) based Digital Voice product, which was only recently restarted with a smaller group of customers after a long pause (here), to include “all full fibre and a smaller group of broadband customers yet to switch to Digital Voice.”

Rural Full Fibre ISP County Broadband Appoints New CIO

30th May, 2023 (2 Comments)

Colchester-based alternative network ISP County Broadband, which aims to reach 500,000 premises across the East of England with their new gigabit speed Fibre-to-the-Premises (FTTP) network by the end of 2027, has today announced the appointment of Chris Davies as Chief Information Officer (CIO).

Netflix Account Sharing Add-on Blocked by UK ISP Pay TV Bundles

30th May, 2023 (10 Comments)

Netflix’s crackdown on password sharing in the UK has finally revealed why they needed to discuss the matter with several major UK broadband ISPs (i.e. those that bundle their service with Pay TV products), including Sky Broadband, BT, Virgin Media and TalkTalk (here). The new extra member and profile transfer features won’t work on such packages.

Quickline Van in Street from Makepositive PR on 30th May 2023

Rural ISP Quickline to Enhance Field Services and Customer Support

30th May, 2023 (1 Comment)

Broadband ISP Quickline has signed a £1m+ partnership with makepositive, which will help to enhance their customer support, field services and inventory management. The move will aid their plan to deploy a new full fibre (FTTP) network to 96 locations (55,000 premises) across Yorkshire and Lincolnshire in England.

Octaplus Mistake Cuts Off Some Former ZYBRE CityFibre Broadband Customers UPDATE2

30th May, 2023 (29 Comments)

Broadband ISP Octaplus Networks has apologised after they left some customers on CityFibre’s UK full fibre (FTTP) network, specifically those who live in Chester and were being migrated from troubled provider ZYBRE (Air Broadband), without internet access due to an “unfortunate error” related to network availability.

Broadway-Partners-Engineering-Van-and-Tractor-in-UK-Countryside

New BDUK Change Stalls Some FTTP Broadband Builds in Powys UPDATE

30th May, 2023 (5 Comments)

Residents in the rural Powys (Wales) village of Llangedwyn – including neighbours in Llanfihangel (and possibly others) – have complained after their long-awaited rollout of a new full fibre (FTTP) broadband network, which was due to be built by Broadway Partners, was put on hold due to the UK’s £5bn Project Gigabit scheme.

Comparing Prices for 1Gbps UK Home Broadband – 2022 vs 2023

28th May, 2023 (52 Comments)

We’ve today returned to conduct our brief annual study of how much UK broadband ISPs are charging consumers for their top gigabit broadband (1Gbps+) tiers. The good news is that prices – driven by aggressive competition – broadly continue to fall, albeit not by as much as we saw between 2021 and 2022.

Guest Editorial – Progress on Trial to Run Fibre via the Water Mains

27th May, 2023 (0 Comments)

The UK Government’s Department for Science, Innovation and Technology (DSIT) has today revealed their progress and learnings from the first phase of the £6.2m “Fibre in Water” trial, which aims to test the deployment of fibre optic (FTTP) broadband cables through a live water mains (used for drinking water).

EE UK Pilots 3G Switch Off in Warrington from 17th July 2023

26th May, 2023 (28 Comments)

Mobile operator EE (BT) has announced that they will conduct an initial pilot of their 3G withdrawal scheme in the Cheshire (England) town of Warrington from the week of 17th July 2023. This will be followed by their national programme, which aims to move customers off the old data (mobile broadband) network by early 2024.

Rural ISP Airband Build 134km of Fibre Across Worcestershire UK

26th May, 2023 (0 Comments)

Broadband ISP Airband, which is deploying a mix of Fixed Wireless Access (FWA) and gigabit-capable Fibre-to-the-Premises (FTTP) networks across various parts of the UK, has announced that they’ve so far laid 134km of fibre optic cable across Worcestershire (England) and have plans to deploy a lot more.

UK ISP Cuckoo Broadband Adds Support for Sign Language Users

26th May, 2023 (15 Comments)

Internet provider Cuckoo (Giganet) has moved to make its customer service more accessible by agreeing a new partnership with Sign Solutions, which means that customers who are deaf can now contact the broadband ISP using British Sign Language (BSL) via a video interpreter.

Zzoomm Bring FTTP Broadband Network to Richmond in Yorkshire

26th May, 2023 (9 Comments)

Oxfordshire-based full fibre network builder and UK ISP Zzoomm has added the small Yorkshire town of Richmond, which is home to around 8,400 people, to their rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network. The first customers are already going live.

Hundreds of Jobs at Risk as Sky UK Scale Back Firstsource Sites

25th May, 2023 (46 Comments)

Indian-owned Firstsource Solutions have confirmed that there has been a change in their long-running contract with Sky, which could result in up to 200 jobs being lost across their sites, such as in Belfast, Derry and Derby. The redundancies are likely to impact those working for NOW Broadband (NOW TV) sales, Sky service and Sky sales.

Channel Islands 2023 Map - Guernsey and Jersey

Guernsey Regulator Orders Broadband Price Cuts of 11%

25th May, 2023 (4 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has ruled that the wholesale charges for broadband services on the English Channel Island, which are paid by ISPs and then passed on to consumers, should be lowered by 11% on average to create a “better deal for end-users while ensuring profits are reasonable.”