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Broadband ISP Onestream Set to Treble Size of UK Workforce

21st Jun, 2022 (1 Comment)

Hampshire-based home and business broadband ISP Onestream has announced that it plans to create up to 80 new jobs over the next year, which comes after its recent move into larger (6,000 sq ft) premises in Whiteley (Solent Way) – double the size of their previous base at Parkway (Solent Business Park).

Giffgaff UK Slash Mobile Data Allowance on Free EU Roaming UPDATE

21st Jun, 2022 (42 Comments)

Mobile operator giffgaff has today followed Tesco Mobile’s recent, if controversial, decision (here) to end free EU roaming for UK customers by announcing a huge 75% reduction in inclusive data roaming (mobile broadband) from 20 GigaBytes (GB) to just 5GB, as well as rates of 10p per MegaByte (MB) beyond that.

Ofcom – More UK Spectrum for Satellite Broadband as Starlink Expand

21st Jun, 2022 (0 Comments)

Ofcom has today proposed to make more spectrum available for satellite operators via the 14.25 – 14.5GHz “Ku band“, which they say would effectively “double the capacity available” and support “better broadband for more rural homes“, as well as connecting planes and ships. Separately, Starlink plan to add more UK earth stations.

Utility Warehouse Sees 323,623 Take their UK Broadband Services

21st Jun, 2022 (6 Comments)

Communications and energy provider Telecom Plus, which trade as UW (Utility Warehouse), has published their annual report and revealed that they ended the year with a UK customer base of 728,680 (up from 657,411 last year), with 323,623 taking their broadband services (down from 324,499) and 324,773 taking mobile (up from 302,654).

Wi-Fi icon, sign. Vector illustration. Flat design. Connect green sign. Blue background. 123rf

New Survey Warns Neighbours WiFi Could Slow Your Network

21st Jun, 2022 (18 Comments)

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.

UK5G Survey Finds UK Businesses are Prepared for 5G Mobile

21st Jun, 2022 (5 Comments)

A new survey of UK businesses, which was commissioned by UK5G – the national innovation network dedicated to accelerating the adoption of 5G in the UK, has claimed that the vast majority of UK businesses (70%) are already using or planning to deploy 5G services and networks. But cost is still a key barrier to adoption.

Tesco Mobile UK Does U-turn to Reintroduce EU Roaming Fees

21st Jun, 2022 (40 Comments)

Customers of mobile operator Tesco Mobile have been left shocked and disappointed after the operator quietly updated their Terms & Conditions on 16th June 2022, which means that new or upgrading subscribers will no longer be able to benefit from free EU roaming – effective from 1st January 2023.

Jurassic Fibre Raise FTTP Broadband Target to 500K UK Premises UPDATE

20th Jun, 2022 (12 Comments)

Exeter-based broadband ISP Jurassic Fibre has today announced that they’ve raised the coverage target for their Fibre-to-the-Premises (FTTP) network rollout in South West England, which will now aim to cover 500,000 premises across the region (including 30 towns and villages) by the end of 2026 2025.

£25 Missed Appointment Fee Angers Virgin Media UK Customers UPDATE

20th Jun, 2022 (26 Comments)

Customers of fixed broadband ISP Virgin Media UK (VMO2) reacted angrily over the weekend after several newspaper reports (e.g. Mirror) criticised the provider for its so-called “doorbell tax“, which hits you with a £25 one-off charge if their engineers show up for a scheduled appointment and nobody answers the door.

Colchester’s UK Dark Fibre Network Benefits from New High Density Cable

20th Jun, 2022 (11 Comments)

The Colchester Borough Council‘s recent multi-million pound project to build a new Dark Fibre network across the Essex town (here) appears to have also been one of the first places in the UK to deploy the Prysmian Group’s latest Sirocco HD cable, which can fit 552 fibres into a diameter of just 8.2mm.

ISP Aquiss Lowers Price of UK Family Full Fibre Broadband Plans

20th Jun, 2022 (16 Comments)

Shropshire-based UK ISP Aquiss has today reduced the standard monthly pricing on several of their Openreach based and higher speed Fibre-to-the-Premises (FTTP) broadband packages for families. Some packages, such as their top 1000Mbps (gigabit) tier, have seen prices fall by up to £10 per month.

BDUK Publish Another Batch of Gigabit Broadband Coverage Reviews

18th Jun, 2022 (17 Comments)

The Building Digital UK team has today published another round of Public Reviews (PR) for the Government’s £5bn Project Gigabit broadband rollout – this time covering West Yorkshire and Parts of North Yorkshire, South Yorkshire, Nottinghamshire and West of Lincolnshire, Leicestershire and Warwickshire in England.

Openreach Still Coy on Plan to Fix 330Mbps Capped UK FTTP Lines

18th Jun, 2022 (38 Comments)

Openreach has informed ISPreview.co.uk that they recognise the plight of the less than 50,000 premises that are still stuck on older ECI based Fibre-to-the-Premises (FTTP) broadband lines, which limits such homes to a top download speed of 330Mbps. But there’s still no certainty about when this will be resolved.

Virgin Media O2 UK Fix Midnight Broadband Connectivity Fault

17th Jun, 2022 (9 Comments)

Some customers of broadband ISP Virgin Media (VMO2) may be pleased to know that the operator has now resolved a curious connectivity problem, which for the past few days has been causing a short period of internet disruption at just before midnight every single night.

Ofcom Add New Protections for UK Broadband and Mobile Users

17th Jun, 2022 (18 Comments)

Ofcom has reminded us that communications providers, such as those ISPs and companies offering broadband, mobile, phone and pay TV services, are today required to introduce a number of changes, including simpler contract details, more rights to exit your contract early and the introduction of an emergency video relay service.

Broadband ISP BT to Scrap Email and Cloud for New Customers

17th Jun, 2022 (32 Comments)

New broadband and mobile customers of UK ISP BT will, from the end of this month, no longer be able to benefit from the operator’s included Email and online Cloud storage features. The good news is that existing customers will be unaffected, at least for now.

YouFibre’s FTTP Broadband Service Goes Live in Wakefield

17th Jun, 2022 (0 Comments)

UK ISP YouFibre has today announced that the first customers can now connect to their new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network in the West Yorkshire (England) city of Wakefield, which is impressive given that their network partner (Netomnia) only unveiled the build phase in January.