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9th Oct, 2021 (15 Comments)
BT (BT Mobile) has apologised and refunded one of their UK Mobile customers after their system informed him that “there won’t be any charges to switch your service to another mobile provider,” only to later hit him with a bill of £234.97 after having done exactly that. Customer support then refused to help, until we got involved.
8th Oct, 2021 (2 Comments)
Wireless UK broadband ISP and Voice-over-IP (VoIP) provider VoIP Unlimited has suffered connectivity problems again after being hit by a second “large scale” Distributed Denial of Service (DDoS) assault, which began yesterday and follows a similar attack that occurred last month (here).
8th Oct, 2021 (5 Comments)
Consumer magazine Which? has just released the results of their 15th annual awards event for 2021, which among other things named Tesco Mobile as their “Utilities Brand of the Year” after they “easily” outranked their largest competitors in the company’s best and worst mobile phone providers survey.
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8th Oct, 2021 (0 Comments)
Shropshire-based UK ISP Exascale, which is building a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across parts of the West Midlands, has agreed a long-term strategic partnership with civil engineering firm ClearComm to construct a new diverse ducted Dark Fibre metro network in Telford & Wrekin.
8th Oct, 2021 (9 Comments)
Broadband ISP and network builder Upp has today informed ISPreview.co.uk that they’ve partnered with infrastructure developer Light Source to help support their £1bn project to rollout a new gigabit-capable Fibre-to-the-Premises (FTTP) network to 1 million UK premises in Eastern England by 2025.
8th Oct, 2021 (2 Comments)
After a delay that was caused by a data backlog regarding previous voucher schemes, the Government’s (DCMS) Building Digital UK team have confirmed that they are now actively onboarding local councils that are interested in setting up a top-up boost for their £210m rural gigabit broadband voucher scheme.
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8th Oct, 2021 (14 Comments)
A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch, has claimed that more than 2 million UK households have chosen not to switch broadband ISP because they fear it would result in a loss of access to the email address supplied by their existing internet provider.
7th Oct, 2021 (24 Comments)
7th Oct, 2021 (131 Comments)
After all the leaks and rumours, Sky UK (Comcast) are this morning finally taking the wrappings off their new Sky Glass product, which we can confirm is essentially a Sky branded TV that streams their content over your home broadband ISP and WiFi 6 connection (i.e. no satellite dish and no set-top-box required).
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7th Oct, 2021 (70 Comments)
Broadband ISP Virgin Media (VMO2) has today upgraded a further 2.5 million UK premises to their latest DOCSIS 3.1 network, which means that 12.8 million homes can now access their top “gigabit” download speeds of 1130Mbps (52Mbps up) and this will surely push UK coverage of “gigabit-capable broadband” to well over 50%.
7th Oct, 2021 (0 Comments)
British-registered satellite company OneWeb, which is busy deploying a large constellation of Low Earth Orbit (LEO) satellites for ultrafast low-latency broadband provision, has received a second investment boost – worth $165m (c.£120m) – from rival operator Eutelsat that raises their stake from 17.6% to 22.9%.
6th Oct, 2021 (2 Comments)
The Broadband Forum has revealed that BT, Vodafone, Deutsche Telekom and others have given their support to help develop a new Open Broadband standard – WWC Reference Implementation for 5G-RG [Residential Gateways] (OB-5WWC), which aims to bring the full benefits of the 5G mobile ecosystem to fixed-line broadband.
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6th Oct, 2021 (1 Comment)
Broadway Partners (ISP Broadway Broadband) has today secured a huge investment of £145m from Downing LLP to fuel their rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, which aspires to cover 250,000 homes and businesses by 2025 – mostly across rural parts of Scotland and Wales.
6th Oct, 2021 (0 Comments)
UK ISP Beacons Telecom, which last year started to build their own gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across rural and urban parts of Powys and Monmouthshire in Wales (here), have made impressive progress for a smaller provider and are now approaching 7,000 premises passed.
6th Oct, 2021 (49 Comments)
Openreach (BT) has apologised after their UK engineers, who were busy building a new “ultra fast” Fibre-to-the-Premises (FTTP) broadband ISP network in Clackmannanshire (Scotland), installed a 27ft tall telegraph pole in a private garden without permission, and while the owners were out visiting a dying family member.
5th Oct, 2021 (13 Comments)
Mobile operator Three UK has reported that last night’s 6-hour Facebook outage, which also impacted associated internet services from WhatsApp, Oculus and Instagram, caused a huge surge in SMS (text messages) and MMS (picture messages) traffic – more than the last three New Year’s Eves combined.
5th Oct, 2021 (17 Comments)
UK ISP BT and partner Toshiba have today announced that they intend to build the “world’s first” quantum-secured metro fibre optic network between commercial sites in London, which will adopt ultra-secure communications via the use of Quantum Key Distribution (QKD) and Post-Quantum Cryptography (PQC) encryption.
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