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Starlink Extends LEO Satellite Broadband Coverage in the UK

10th Mar, 2021 (54 Comments)

In a brief announcement Starlink (SpaceX) has today confirmed that their new constellation of Low Earth Orbit (LEO) based ultrafast broadband satellites is “now available in parts of Wales, Scotland, Northern Ireland and northern England,” which is in addition to existing service areas across southern England.

Work Plan for UK Digital Regulation Cooperation Forum Published

10th Mar, 2021 (0 Comments)

The newly established Digital Regulation Cooperation Forum (DRCF), which brings together several regulators (the Competition & Markets Authority, Ofcom and Information Commissioner’s Office) to help “ensure online services work well for people and businesses in the UK“, has today published their first 2021/22 work plan.

Survey Claims 54% of UK Mobile Users Suffer Signal Woes at Home

10th Mar, 2021 (16 Comments)

A new Opinium based survey from Uswitch.com, which questioned a “nationally representative” sample of 2,000 UK adults during February 2021, has found that 54.4% of respondents (equivalent to 29.5 million UK consumers) have suffered from some form of mobile signal “issue” at home, and it’s worse in rural areas.

First Broadband Customers Live on N.Ireland’s Project Stratum

9th Mar, 2021 (15 Comments)

The Northern Ireland Executive (DfE) has today announced that the first customers have now gone live on the new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network, which is being built with state aid support from the £165m Project Stratum programme.

BT Consumer CEO Seeks Softening of Existing UK Net Neutrality Rules

9th Mar, 2021 (22 Comments)

The CEO of BT’s (EE) UK Consumer broadband and mobile division, Marc Allera, is attempting to resuscitate the age-old debate over Net Neutrality (i.e. treating all internet traffic on their networks equally) by calling for the rules to be changed because “there are very good reasons to enable preferential access to certain platforms.”

Cityfibre UK Prep Preston’s £30m FTTP Gigabit Broadband Rollout

9th Mar, 2021 (4 Comments)

CityFibre UK has today announced that they’ve started detailed survey work for another of their planned builds, which will see them invest £30 million to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network across the Lancashire city of Preston.

Zen Internet’s 900Mbps Broadband Live in Leicester via CityFibre

9th Mar, 2021 (15 Comments)

Broadband ISP Zen Internet has just become the first provider to confirm that their residential service is now available to those covered by CityFibre’s new £80 million rollout of a 1Gbps capable Fibre-to-the-Premises (FTTP) network in the East Midlands city of Leicester, which began last June 2020 (here).

London UK ISP Community Fibre Launch Improved Biz Packages

9th Mar, 2021 (3 Comments)

London-focused broadband ISP CommunityFibre, which is currently deploying their 10Gbps capable Fibre-to-the-Premises (FTTP) network across parts of the city, has today introduced a new range of business packages with improved features (e.g. 4G based backup, money-back guarantee etc.).

Openreach to Resume UK Ultrafast Broadband Installs Next Week UPDATE

9th Mar, 2021 (42 Comments)

Beware the backlog. Network access provider Openreach (BT) has been informing UK ISPs that new installations for their ultrafast broadband products (FTTP, Gfast and SOGfast), which had previously been delayed to 1st March 2021 onwards, are now set to restart at the later date of Monday 15th March.

Confusion Hampers Resolution of UK Broadband ISP Complaints

9th Mar, 2021 (4 Comments)

A new report from UK consumer complaints handler firm Ombudsman Services (OS), which is an Ofcom approved Alternative Dispute Resolution (ADR) provider for UK broadband ISPs, mobile operators and energy providers, has found that many people are still confused about when and where to get unresolved complaints tackled.

CityFibre May Sell Minority Stake to Raise Fibre Rollout Funding

8th Mar, 2021 (20 Comments)

CityFibre, which is currently working to deploy their 1Gbps FTTP broadband ISP network to cover 8 million UK premises over the next five years (here and here), has reportedly hired bankers at UBS and Rothschild to help it sell a significant minority stake (worth many hundreds of millions) to a third potential backer.

fibre optic cables and computer keyboard 2020 via 123rf

Full Fibre UK ISP Vorboss Setup Training Project for New Engineers

8th Mar, 2021 (0 Comments)

Network builder and UK ISP Vorboss has setup a new training and recruitment initiative – The Vorboss Academy – that will host a 4-week intensive training course for new hires, which has been designed to give those unfamiliar with telecoms the skills they need to kickstart a career in the industry.

CityFibre Preps 1Gbps FTTP Rollout in Bracknell and Maidenhead

8th Mar, 2021 (10 Comments)

CityFibre UK has today confirmed that they will soon start work on their £34 million project to deploy a gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network across the Berkshire (England) towns of Bracknell (£20m) and Maidenhead (£14m), with both being expected to reach completion during 2024.

Angry Highlanders Invite Scottish MSP to Try Broadband in a Cow Field

8th Mar, 2021 (14 Comments)

Angry locals in the Moray beauty spot of Finderne have setup an office in a cow field and invited the Scottish Government’s Connectivity Minister, Paul Wheelhouse, to come and try (suffer) working from it for a day. The stunt is designed to reflect frustrations over delays to the new voucher scheme and poor broadband.

Business UK ISP Onecom Acquires Customers of Rival 9 Group

8th Mar, 2021 (0 Comments)

Hampshire-based business broadband ISP Onecom, which is backed by a £100m funding package from LDC and Ares Management Corporation (here), has added 450 indirect channel partners and over 5,000 telephony, hosted voice and on-premise customers after acquiring 9 Group (9 Retail and 9 Partners) for an undisclosed sum.

New Chair Joins the UK’s Broadband Stakeholder Group Think-Tank

8th Mar, 2021 (0 Comments)

The Broadband Stakeholder Group, which is a think-tank that advises the UK Government on internet and broadband connectivity issues, has appointed Stephanie Liston, a senior lawyer with international experience in pragmatic commercial, legal and regulatory advice, to be the group’s new Chair.

Hyperoptic Study Examines Broadband in the Post Pandemic Home

8th Mar, 2021 (4 Comments)

UK ISP Hyperoptic and SAY Property Consulting have published a new report, which surveyed over 2,000 members of the public and 311 property industry experts to help understand how the COVID-19 crisis has changed internet connectivity in homes and what the post-pandemic world may look like. Just 10% of people want to go back to the office full-time.