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ISP Shell Energy Broadband Drop Promise of No UK Price Hikes

4th Oct, 2021 (1 Comment)

Energy provider and UK ISP Shell Energy has updated the prices of their broadband packages (ADSL, FTTC and G.fast) and also dropped their previous promise for “no end-of-contract price rises.” In addition, Shell has adopted BT’s approach to annual price hikes, which will see prices rise each year by CPI (inflation) + up to 3%.

Curvalux to Trial Long Range Fixed Wireless Broadband Tech in UK UPDATE

2nd Oct, 2021 (6 Comments)

South Yorkshire-based Curvalux (AirspaceIX) looks set to conduct a new Proof of Concept (PoC) trial for their latest Fixed Wireless Access (FWA) broadband ISP hardware, which is designed to deliver ultrafast broadband speeds over a long range, and with low power consumption.

O2 Begins UK Rollout of the 700MHz Band to Boost 5G Mobile

1st Oct, 2021 (21 Comments)

Mobile operator O2 (VMO2) has today confirmed to ISPreview.co.uk that they’ve started to deploy the newly released 700MHz spectrum band for use on their latest ultrafast 5G mobile (mobile broadband) network, albeit initially limited to areas where they perceive there to be a case of “customer need” for it.

ISP County Broadband’s FTTP Goes Live in South Cambridgeshire

1st Oct, 2021 (10 Comments)

Rural UK ISP County Broadband (CB) has today announced that customers in their first South Cambridgeshire villages, including Fowlmere, Newton and Thriplow, have finally started to go live on their newly built and gigabit-capable Fibre-to-the-Premises (FTTP) network.

High Energy Costs Risk Impact on UK Broadband and Mobile Prices

1st Oct, 2021 (22 Comments)

As the cost of gas spirals, inflation surges and most of us start to look at rises in our annual fuel bills, it’s sometimes easy to forget that such increases can also hit broadband ISPs and network operators too. Suffice to say, if the situation continues, then consumers could be in for a wider array of bill rises.

Comms Council Unveil Best 2021 UK VoIP Provider Award Winners

30th Sep, 2021 (0 Comments)

The Comms Council UK (formerly ITSPA), which represents the United Kingdom’s Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published the winners of their annual 2021 Awards event.

Virgin Media O2 UK Extends Network to 20,000 Wrexham Premises

30th Sep, 2021 (4 Comments)

Broadband ISP and TV provider Virgin Media UK (VMO2) has today announced that 20,000 premises in Wrexham (North Wales) can now gain access to their gigabit-capable network, with further expansion planned for 2022. The operator has so far invested some £12m into the local rollout.

Rivals Sigh as Ofcom Clear Openreach FTTP Broadband Price Cut UPDATE3

30th Sep, 2021 (50 Comments)

Ofcom looks set to stoke anger among alternative UK network (AltNets) builders after the regulator today flatly rejected their concerns over Openreach’s “Equinox” offer, which will introduce a “major” price cut (details) to the incumbents wholesale Fibre-to-the-Premises (FTTP) broadband products for ISPs.

Mobile Operator Three UK Delays eSIM Support AGAIN to 2022

30th Sep, 2021 (15 Comments)

First they launched it, then they “put a short pause” on the deployment and said it was just a trial, before adding that it would arrive in “early 2021“, which in January 2021 became “later this year” (here). Mobile operator Three UK has now indicated that eSIM support for 4G and 5G handsets will not arrive until 2022.

iD Mobile Sorry After Threatening to Disconnect UK Customers

29th Sep, 2021 (7 Comments)

Mobile operator iD Mobile (Dixons Carphone) has apologised to 24,000 of their UK customers after a billing fail resulted in them sending out an “outstanding balance notification in error,” which warned recipients that their service would be “suspended until the full outstanding balance has been paid.”

Broadband ISP TalkTalk Expected to Adopt Netgem TV Service UPDATE

29th Sep, 2021 (17 Comments)

A number of reports today have claimed that TalkTalk will, effective from October 2021, partner up with Netgem TV to offer their UK home broadband customers access to a new set-top-box for premium TV (IPTV) services, but only those on their “ultrafast broadband” (e.g. FTTP) plans will be able to take it.

ISP Boundless Networks Adopt CityFibre FTTP in Harrogate and Leeds

29th Sep, 2021 (0 Comments)

Wireless broadband ISP Boundless Networks has today become the latest provider to hop on to CityFibre’s growing national UK Fibre-to-the-Premises (FTTP) network, which will see them sell related packages – via their Boundless Internet retail brand – to premises in and around the Harrogate, Knaresborough, Leeds and Ripon areas.

EE UK Tops Opensignal Q3 Mobile Benchmark, But Lose Grip in 5G

29th Sep, 2021 (11 Comments)

Opensignal’s latest Q3 2021 Mobile Network Experience Report, which uses crowd-sourced data to measure the 4G and 5G (mobile broadband) performance of all four primary operators (EE, Vodafone, O2 and Three UK) to determine which delivers the best service, has given most of the awards to EE. Except when only looking at 5G.

fibre optic broadband and ethernet network cable

Vodafone UK Test Disaggregated Broadband Network Gateway

29th Sep, 2021 (1 Comment)

Telecoms giant Vodafone has teamed-up with Benu Networks, Casa Systems, Cisco and Nokia to conduct a “world first” multi-vendor test of TR-459, which reflects a new open architecture standard for the Broadband Network Gateway (BNG) that could make it “quicker and easier” to deliver faster fixed broadband services to customers.

Lit Fibre Engineers Working Near Pavement Chamber

ISP Lit Fibre Goes Live with Gigabit Broadband in Wiltshire UK

29th Sep, 2021 (12 Comments)

Lit Fibre (formerly Broadreach Networks), which aims to deploy a 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network to reach 500,000 UK homes by 2026, is now connecting their first customers in Wiltshire (England) and today confirmed that two towns – Cirencester and Bishop’s Stortford – will be the next to benefit.

Openreach Offer GBP20K Reward for Info on Essex Cable Thefts

29th Sep, 2021 (3 Comments)

Network access provider Openreach (BT) are offering a reward of up to £20,000 – via Crimestoppers – for information that results in the conviction of those responsible for a string of copper telecoms (broadband and phone) cable thefts in Essex (England), which have recently plagued parts of Roothing, Epping and Harlow.

TalkTalk UK ISP Adverts Banned for Breaking Fixed Price Promise

29th Sep, 2021 (10 Comments)

The UK Advertising Standards Authority has banned a TV and email advert for ISP TalkTalk’s home broadband packages, which occurred after they were found to have misleadingly pledged “no mid-contract rises” on supposedly “fixed” price plans, only to later increase their prices during the fixed contract period.