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FullFibre and Zzoomm Complete Broadband Altnet UK ISP Brand Integration

18th Feb, 2026 (4 Comments)

Alternative UK broadband operator FullFibre Limited, which back in March 2025 completed its merger with Zzoomm (here), has today confirmed that the pair have now also completed their brand integration. Much as we leaked in June 2025 (here), this means that Zzoomm will now become the single retail ISP brand for the service (BeFibre customers will shortly be moved).

Confusion on Ascension Island as Local Broadband and Mobile Suffers Shakeup

18th Feb, 2026 (5 Comments)

The remote Ascension Island, which is a British Overseas Territory that sits in the middle of the South Atlantic Ocean and is home to almost 900 people (many of them visitors and rotating military personnel), appears to be going through a dramatic shake-up of local broadband and mobile connectivity; some of which may risk the island being temporarily cut off.

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Virgin Media O2 See Broadband Customers Fall by 16.7k as UK FTTP Build Slows

18th Feb, 2026 (19 Comments)

The latest Q4 2025 results from Virgin Media and O2 (VMO2) have just been published and reveal that their gigabit broadband network increased its UK coverage by 115,100 premises in the quarter (down from 139k in Q3), while related customers fell to total 5,687,600 (down by -16.7k in Q4 vs +60.8k in Q3). But their mobile base grew and 5G outdoor population coverage hit 87%.

Virgin Media O2 UK Walrus TV Advert Screenshot from YouTube

ASA UK Criticise Virgin Media’s Walrus Broadband TV Ad After BT Complaint

18th Feb, 2026 (1 Comment)

The UK Advertising Standards Authority (ASA) has criticised a comical TV advert for Virgin Media’s (O2) UK broadband service, which featured a Walrus driving a speedboat, after rival ISP BT complained that the promotion included a claim that could not be verified of the provider being “Awarded Best Broadband Experience”. But one other BT complaint was rejected.

Competition Concern as JT Blocks Number Transfers to Coop Mobile

17th Feb, 2026 (1 Comment)

The recently launched virtual mobile operator (mvno) for the Channel Islands, Coop Mobile, has complained to the Jersey Competition Regulatory Authority (JCRA) that rival operator JT has been disrupting the ability of consumers to switch to Coop’s service by preventing them from being able to keep their existing mobile number as part of the process.

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Ofcom Give Virgin Media O2 UK Green Light for Mobile Calls via Satellite

17th Feb, 2026 (15 Comments)

The UK telecoms regulator, Ofcom, has today approved a request by the parent of mobile operator O2 (Virgin Media) to vary its spectrum licence to allow for the launch of their imminent O2 Satellite service, which will harness Starlink’s satellites in Low Earth Orbit (LEO) to connect with standard smartphones in the UK.

Broadband ISP Zen Internet Discounts CityFibre’s UK FTTP Packages UPDATE

17th Feb, 2026 (6 Comments)

Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged.

Global Ookla Study Reveals UK Progress on 5G Standalone Mobile Broadband

17th Feb, 2026 (6 Comments)

A new study into the global progress of 5G Standalone mobile broadband networks, which was conducted by Ookla, has revealed that global 5G SA availability – based on Speedtest.net sample share – reached 17.6% in Q4 2025 (i.e. one in six 5G speed tests were conducted on SA networks). The UK was also identified as an accelerator and saw its share rise from 1.7% to 7% in the last year.

giffgaff broadband install by virgin media engineer

Price Cut for Customers of Giffgaff’s 200Mbps UK Full Fibre Broadband Plan UPDATE

17th Feb, 2026 (12 Comments)

In a small but welcome development. Mobile and internet provider giffgaff has announced that both new and existing customers of their home broadband products – powered by nexfibre’s UK full fibre network (covers 2.5 million premises) – will benefit from a change of standard price on their 200Mbps tier that reduces it by -£1 to £29 per month.

Research Claims 5G Enhancements May Save UK 25 Million Metric Tons of CO2

16th Feb, 2026 (3 Comments)

New research from the University of Surrey has claimed that an “optimal combination of energy-efficient” 5G (mobile broadband) network features, such as AI systems that let mobile mast and antenna base stations go into sleep mode when usage is low and phones that avoid unnecessary background network checks, could cut “indirect carbon emissions” across the UK by c.25 million metric tons.

CEO of Broadband ISP Grain Pens Open Letter to UK Gov Over “Shameful” Price Hikes

16th Feb, 2026 (13 Comments)

The CEO of Carlisle-based altnet broadband ISP Grain, Richard Cameron, has written a new open letter to Liz Kendall MP, the UK Government’s Secretary of State for Science, Innovation and Technology, in order to highlight the “shameful” price hike practices of their rivals, which he says will not be resolved by the new Telecoms Consumer Charter.

BDUK and Gigaclear Modify Oxfordshire UK Project Gigabit Broadband Rollout

16th Feb, 2026 (3 Comments)

Abingdon-based broadband ISP Gigaclear, which has so far built their full fibre (FTTP) network to cover 612,000 premises (inc. 160,000 customers) across rural England, have modified their Project Gigabit roll-out contract for South Oxfordshire (Lot 13.01) – reducing its coverage target from c.5,500 to 5,034 premises and public subsidy from £17.04m to £15.49m.

Customers of EE’s 1.6Gbps UK Broadband Package Suffer Sharp Speed Loss UPDATE2

16th Feb, 2026 (49 Comments)

Some customers of mobile and broadband ISP EE (BT), specifically those on their top 1.6Gbps speed full fibre (FTTP) package via Openreach’s national network, appear to have spent the weekend suffering from a significant reduction in download speed (some down to c.50-70Mbps), connectivity problems and a lack of effective support.

Zone Broadband UK ISP Users Complain About Loss of Service and Support

16th Feb, 2026 (8 Comments)

Concerns are growing for one of the UK market’s smaller providers of retail internet services, Zone Broadband, which since earlier this month seems to have been attracting a rising number of complaints from customers who appear to have lost connectivity and are struggling to get any support from the ISP.

blocked internet content website uk isp by 123rf

Government Set to Restrict UK Children’s Use of Internet VPNs and Social Media UPDATE

16th Feb, 2026 (52 Comments)

The UK Prime Minister, Kier Starmer, has today proposed last minute amendments to two Bills that will enable the Government to set a minimum age limit for social media (i.e. greater use of Age Verification), as well as options to age restrict or limit children’s use of Virtual Private Networks (VPN), where it “undermines safety protections and changing the age of digital consent“.

AzurePCS UK Mobile LTE 4G Connection on Smartphone

AzurePCS Develops UK Community 4G Mobile Broadband Network in a Box

14th Feb, 2026 (13 Comments)

Fancy setting up your own private 4G mobile broadband network? A hobbyist club of UK mobile network enthusiasts has banded together to create AzurePCS, which enables individuals or small communities to legally deploy indoor 4G mobile data coverage using Ofcom’s Shared Access spectrum (LTE Band 40 – 2300MHz).

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Wiltshire UK Council Take Openreach to Court Over Broadband Permits UPDATE

13th Feb, 2026 (16 Comments)

The Wiltshire Council in England has confirmed that it’s taking UK broadband and telecoms giant Openreach (BT) to the Swindon Magistrates Court over a dispute related to permits. The hearing is set to take place on 1st July 2026 and could potentially result in the network access provider being fined thousands of pounds.