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Fibrus Extend Cumbria UK Gigabit Broadband Build by 21,000 Premises

28th Mar, 2025 (6 Comments)

Infracapital-backed network operator Fibrus has today confirmed what we first reported last week (here), which is that their £108m publicly funded Project Gigabit broadband rollout contract in Cumbria (Lot 28) has been “extended” to cover an additional 21,000 premises in hard-to-reach areas. But it’s a bit more complex than that.

KCOM Appointed to New YPO Public Sector Procurement Framework

28th Mar, 2025 (0 Comments)

The enterprise division of Hull-based broadband ISP KCOM, which has spent the past few years deploying a new full fibre (FTTP) network across 305,000 premises in parts of East Yorkshire and Lincolnshire (England), has today been appointed to a new public sector YPO procurement framework for Connectivity and Telecommunications Services.

Sky UK Ponders Plan to Axe 3 Call Centres and Cut 2,000 Jobs

28th Mar, 2025 (20 Comments)

Sky UK (Sky Broadband, Sky TV, Sky Mobile etc.) has confirmed that as many as 2,000 workers (7% of its total workforce) could be facing redundancy as part of a proposed plan to close three of its ten UK customer service centres, which reflects the company’s sites in Stockport, Sheffield and Leeds Central.

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UK ISP Trooli to Shut BDUK Funded Hybrid Rural Broadband Network

28th Mar, 2025 (7 Comments)

Network operator and ISP Trooli (Call Flow) has confirmed to ISPreview that a small number of their customers are at risk of disconnection, which will occur when they shut one of their old hybrid wireless and fibre optic broadband networks in rural Hampshire (England). This was originally deployed around ten years ago with public funding (Building Digital UK).

Jangala Reveals Findings from Free UK WiFi Pilot with Virgin Media O2

28th Mar, 2025 (0 Comments)

Tech charity Jangala has published a new report that reveals the findings from one of its recent pilot projects with mobile operator O2 (Virgin Media), which provided free WiFi internet access to 429 people in temporary accommodation around Coventry in England. The pilot also worked with local charities, NHS services, and housing associations.

Prysmian UK’s Fibre Optic Cable Workers in Hampshire Threaten Strike

27th Mar, 2025 (13 Comments)

Italy-based Prysmian, which specialises in the global manufacture and supply of fibre optic broadband cables (inc. related kit), is reportedly being threatened with strike action over plans to cut 40 jobs and shift their only UK HQ in Bishopstoke (Hampshire, England) to Romania.

Price Hikes in UK Telecoms and Broadband

Over 40 Percent of UK People Feel Broadband ISPs Mainly Raise Prices to Boost Profits

27th Mar, 2025 (23 Comments)

New research from Ipsos UK, which interviewed a representative sample of 993 adults across Great Britain during early March 2025, has claimed that Brits are increasingly cynical about the motivations of utility companies and broadband/phone providers when setting annual price increases – with over 40% believing these industries are mainly raising prices to boost profits.

Virgin Media O2 Boosts UK Customer Support with New Team

27th Mar, 2025 (25 Comments)

Broadband ISP, phone, TV and mobile operator Virgin Media (O2) has today announced that they’ve established a new UK team of over 500 “highly skilled” customer service agents, which will be dedicated to resolving the most “complicated and sensitive issues“, including bereavements, complex complaints and supporting telecare and vulnerable customers.

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ISP Ogi Launch New Pro Broadband Plan and eero Router for Biz Users

27th Mar, 2025 (2 Comments)

Infracapital-backed network operator and UK ISP Ogi, which is rolling out a 10Gbps capable full fibre (FTTP) broadband network across South Wales (100,000 premises are covered / RFS), has today launched a new ‘Pro’ package for business customers that comes with eero’s TrueMesh WiFi technology from Amazon.

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Top 17 Full Fibre Broadband Networks by Estimated UK Coverage – H1 2025

27th Mar, 2025 (5 Comments)

Independent data from Thinkbroadband has today revealed an updated assessment of how big – in terms of network coverage (premises passed) – the top 17 largest Fibre-to-the-Premises (FTTP) based broadband ISP networks in the UK have become by March 2025. Once again, we compare this data against official coverage claims.

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Point Topic Launch UK Maps of Broadband Cover by Local Authority

26th Mar, 2025 (8 Comments)

Telecoms analyst firm Point Topic has today introduced a new interactive map of broadband connectivity across UK Local Authorities (LAs), which is said to “reveal significant disparities in digital infrastructure” and aims to support LAs by helping to inform their local digital strategies. The maps are also freely available to the public (recent data only).

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O2 UK and Ontix Expand 4G Mobile Small Cells into Plymouth

26th Mar, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) have this morning announced that they’ve begun to enhance 4G mobile (mobile broadband) capacity across the Devon (England) port city of Plymouth, which has involved the deployment of several small cells from network technology provider Ontix.

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Cross Party MPs Warn Risk to Life Still Exists with UK Digital Phone Switch

26th Mar, 2025 (27 Comments)

A new report from the Digital Communities All-Party Parliamentary Group (DC APPG) has been published, which examines the ongoing industry-led switchover from Openreach, BT and KCOM’s legacy phone lines to new digital (IP / VoIP based) networks. But it warns that, despite recent efforts, vulnerable users still face a “risk to life” from the switch.

ASA Ban EE UK Broadband Ads for Misleading Wi-Fi 7 Router Claims UPDATE

26th Mar, 2025 (16 Comments)

The Advertising Standards Authority (ASA) has banned several TV, radio, paid-for social media and digital poster adverts for UK ISP EE’s (BT) home broadband service. This occurred after they were found to have made “misleading” claims about the capabilities of the provider’s new Wi-Fi 7 Smart Hub Pro router and Smart Wi-Fi Pro device.

Communicate and Blaze Networks Leaders in Data Centre

Business UK ISP and IT Provider Communicate Acquires Blaze Networks

25th Mar, 2025 (0 Comments)

Business broadband, security and managed IT provider Communicate, which is backed by private equity investor Rockpool Investments, has today announced their fifth acquisition by gobbling up Blaze Networks – a similar security-focused MSP with expertise in SD-WAN and advanced networking solutions.

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Ferries in Orkney Bring Ultrafast Broadband to Passengers via Starlink

25th Mar, 2025 (8 Comments)

The Scottish Futures Trust has announced that thousands of tourists and travellers in the remote archipelago of Orkney (Northern Scotland) are set to benefit from “complimentary ultra-fast internet access“, which comes after three local ferries were upgraded to harness Starlink’s global LEO satellite broadband network – supporting onboard WiFi.

Virgin Media’s UK Pay TV Service Launches Premier Sports Rugby

25th Mar, 2025 (0 Comments)

Customers of broadband ISP Virgin Media’s (O2) Pay TV services (delivered via their TV 360, V6 or Stream boxes) have today been informed that the provider has launched ‘Premier Sports Rugby’ on their platform, which is said to be the “UK’s first dedicated 24/7 rugby channel“. But you’ll need to be subscribed to Premier Sports in order to get it.