
Hampshire-based altnet and UK ISP toob, which has built a gigabit speed Fibre-to-the-Premises (FTTP) based broadband network across parts of South England and also harnesses CityFibre’s network in other areas, appears to have recently removed the core part of Waterlooville (Hampshire, England) from their future roll-out plan.
The original £8m deployment across 20,000 premises in Waterlooville was announced all the way back in January 2024 (here), which at the time stated that construction was due to start within the “coming months“. The move made sense as, at the time, Virgin Media were the only major gigabit broadband operator with a strong level of coverage.
Since then, toob has expanded or begun the work of expanding around the edges of the town. On top of that, Openreach have begun a major expansion of their own FTTP network in the central area of the town, although much of that has yet to go live.
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Finally, CityFibre has also covered a few modest patches within the same central area, which may be relevant given their off-net partnership with toob. But as it stands, they have roughly only reached around 20%+ of premises in the core area and future build plans beyond that remain uncertain, which still leaves space for toob to deploy their own fibre.
However, a key change appears to have occurred in November 2025, when toob updated their roll-out map of Waterlooville (pictured – top). The core / central part of the town had previously been listed as “future build” on their map, but after the update it appears to have been changed to indicate that no build is now planned for the area (i.e. it’s not given any colour coding at all).
Aaron, Resident of Waterlooville, told ISPreview:
“So I have called and emailed multiple times with no response. I reached out to one of their network guys on [redacted] and they mentioned they have pulled out of completing Waterlooville, which is odd, as they have completed Horndean, Cowplain, Denmead and Purbrook, so why leave the main core part of Waterlooville out, the ducts and cables run through it.”
ISPreview queried all this with toob yesterday and are still awaiting a response, although it’s likely that the Christmas period may be getting in the way of their ability to reply in a timely fashion (a common issue at this time of year).
The alternative network operator is currently being financed through equity from funds managed and advised by the Amber Infrastructure Group, as well as a large amount of debt financing provided by Ares Management’s Infrastructure Debt (here). At the end of 2023 this mix of equity and debt reflected a total commitment of £395 million.
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It looks like Toob has flipped to customer acquisition mode since they are doing heavy advertising with very cheap deals on the cityfibre network which probably have barely any margin. Hard to see how they will remain sustainable while undercutting competitors by a long way but I suspect their investors are demanding customer growth over infrastructure build and this is what we are left with.