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Virgin Media UK Replace Broadband Security Software with F-Secure SAFE

24th Oct, 2013 (5 Comments)

Cable operator Virgin Media are replacing their existing security solution for broadband customers with the new cloud-based software from F-Secure SAFE, which will be free for one year (£7.50 per quarter thereafter) and aims to protect customers from harmful apps, viruses and other online malware.

UPD Ofcom Report 73% of the United Kingdom Can Get Superfast Broadband

24th Oct, 2013 (76 Comments)

The latest annual telecoms Infrastructure Report update from Ofcom has claimed that 73% of UK homes and businesses are now within reach of an NGA superfast broadband (30Mbps+) connection, which is up from 67.9% at the last update in May (here) and 65% in 2012. Uptake has also climbed to around 4.8m customers from 2.1m last year (out of 21.7m total broadband connections).

Fixed Wireless 4G LTE Broadband Networks Face Challenges in Rural Areas

24th Oct, 2013 (10 Comments)

Telecoms analyst firm Analysys Mason has warned that operators like EE, which will soon launch a new Home Fixed Wireless service using its 4G (LTE at 1800MHz) Mobile Broadband technology to help connect isolated rural areas in the United Kingdom, will face a number of challenges not least with the high cost of mobile data.

UK Broadband ISP Cotswold Satellite Ceases Trading

24th Oct, 2013 (1 Comment)

Internet provider Cotswold Satellite (Company No. 08182706) has confirmed to ISPreview.co.uk that the business, which operates in a market full of samey clone ISPs with near-identical prices and speeds, officially agreed to cease trading over one month ago.

Fibre Optic Lines Boost World Broadband Users to 654.6 Million

23rd Oct, 2013 (0 Comments)

The latest Point Topic report reveals that the total number of global broadband subscribers in Q2-2013 has grown just +0.7% (down from +2% in Q1) to total 656,500,000, which is the “slowest quarterly growth reported since 1998“. But the expansion of superfast fibre optic (FTTH, FTTC etc.) based connectivity has continued and now accounts for nearly 25% of all connections (up from 22% in Q1).

UPDATE Wireless ISP ResQ Moves to Resolve Broadband Speed Woes

23rd Oct, 2013 (6 Comments)

Welsh wireless broadband ISP ResQ (ResQNet) has apologised to customers after admitting that a mix of “technical issues” and becoming a “victim of our own success” (i.e. not enough capacity to meet demand) had contributed towards a series performance woes (slow service speeds) in rural areas.

Sky Slashes UK Price of Broadband Video Streaming Service NOW TV

23rd Oct, 2013 (7 Comments)

Sky (Sky Broadband) has slashed the price of its unlimited web-based Internet TV and Movie (video streaming) service, NOW TV, from £15 to £8.99 per month in the hope of becoming more competitive with rivals like Netflix and LOVEFiLM (note: the 24 hour Sky Sports Day Pass remains £9.99).

London Firms Seek Open Fibre Network to Replace Costly Private Circuits

23rd Oct, 2013 (9 Comments)

Perseverance Works, which is a unique company and community that represents around 400 people running their own businesses from the creative hub of Shoreditch in London, has put out a new tender document in the hope of attracting a supplier that could deliver an ultrafast open access fibre optic network into the area.

Ofcom Protects UK Consumers from Mid-Contract Price Hikes by ISPs

23rd Oct, 2013 (4 Comments)

The communications regulator has today announced new measures that will make it much more difficult for broadband ISPs, mobile operators and phone providers to impose mid-contract price hikes without also giving consumers a clear way to exit their existing contract (penalty free).

North Yorkshire UK Seek Extra Funding to Extend BDUK Broadband Scheme

23rd Oct, 2013 (0 Comments)

The Superfast North Yorkshire project, which is working with BT to make superfast broadband (25Mbps+ FTTC/P) services available to 90% of local premises by 2014 and “100% of businesses and citizens … by 2017“, hope to secure another £8.1 million to help achieve the projects final goal.

BT TV Ad for HomeHub Banned over Misleading WiFi Interference Claim

23rd Oct, 2013 (3 Comments)

The UK Advertising Standards Authority has banned a TV advert for BT’s HomeHub broadband ISP router after it caused confusion over which household devices would cause interference on a wifi wireless network (the router’s smart wireless technology is designed to mitigate this).

Two Yorkshire and the Humber Villages Struck by 5 BT Copper Thefts

22nd Oct, 2013 (21 Comments)

Copper cable thieves cut-off broadband and phone services to around 100 premises in the small villages of West Butterwick and Althorpe (North Lincolnshire, England) after they struck the area for the fifth consecutive time in the space of just two years.

KC Named Overall Winner of the 2013 UK Customer Experience Award

22nd Oct, 2013 (0 Comments)

Hull ISP KC has been named the overall winner at this year’s UK Customer Experience Awards, which claims to celebrate and promote excellence in customer experience across a broad spectrum of industry. KC also picked up the award for IT & Telecommunications.

Alcatel-Lucent Unveil Micro-Nodes for Affordable Fibre Broadband Rollouts

22nd Oct, 2013 (7 Comments)

Global telecoms giant Alcatel-Lucent has developed a new solution – Micro-Nodes – that could bring broadband speeds of up to 100Mbps or faster to homes using existing FTTC (VDSL2) or G.Fast technology and by adopting a cheaper approach to the Fibre-to-the-Distribution-Point (FTTdp) method.

JT Opens its Fibre Optic Broadband Network on Jersey to Rival ISPs

22nd Oct, 2013 (0 Comments)

The Channel Islands Competition Regulatory Authority (CICRA) confirms that JT Global has agreed to open up access for rival ISPs wishing to deliver services over their new Gigabit Jersey network, which is currently rolling out a new 1Gbps capable Fibre-to-the-Home (FTTH) broadband platform across the Channel Island of Jersey.

EE UK Grows to 714K Home Broadband Customers as 4G Users Hit 1.2M

22nd Oct, 2013 (0 Comments)

Mobile operator and ISP EE (Orange UK and T-Mobile) has published its latest Q3-2013 financial results and revealed that their fixed line Home Broadband subscriber base has continued its slow but steady growth to total 714,000 users (up +10,000 during Q3, the same level as Q2). Meanwhile 4G mobile customers have jumped from 687,000 in Q2 to 1.18 million now.

Wales Moot 3rd Open Market Review of BT Superfast Broadband Plan

22nd Oct, 2013 (8 Comments)

The Welsh Government has warned that it might need to launch a third Open Market Review in order to determine the extent of commercial Superfast Broadband availability, which follows concerns that initial predictions might have underestimated the expected pre-Digital Wales coverage of BT’s FTTC/P services.